No way to sign up
I downloaded the app but there is no way to sign up or to get any support.
No incentives anymore.
No incentives anymore to get points like the Engage app or Sharecare had last year.
Bugs
Every time I try to use this app it locks up on me. It’s very try frustrating. Please fix this especially since workplaces incentivize using the app to get money toward wellness items.
Terrible
Terribly slow. Glitches all the time. Unusable.
App will not load
App will not load, or once it does you can’t select after a few clicks through. Can’t really even use it. Already tried uninstalling and reinstalling.
Works well but…
the Real Age is a joke!
too many glitches
the app barely loads. there are too many glitches that the app is basically not functional.
Frozen
It continues to freeze up. The only solution is to completely shut down and restart. Sometimes multiple times in a row
Points is visits
Rarely do the points transfer from wellness, dental visits to Sharecare. Takes to long to get points and every year I’m emailing for points due to past preventative care visits. And I don’t sit in smoking sections yet it is making me older and it is suggested I sit in nonsmoking sections yet in the real age test! Algorithm is off or not accurate
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Constant freezing/crashes
I don't know how this app has close to 5 stars. Great content, easy tracking, and very helpful/useful...when it works. But it constantly freezes and I have to restart the app. I've been using this (through work) for 4+ years across different phones and it's always been this way.
Poor operation
App locks up and is useless. Constantly using to uninstall and reinstall.
It’s sooooo slow!
[4/11/26 update - some days ok, most days it freezes and is not usable. And why would I contact you to discuss when most reviews are about the same slow, laggy, freezing app. It’s frustrating when our benefits credits depends on us using this app. How does it have a 4.6 rating? It used to work well and I guess most reviews older.]
Whenever an update happened a few months ago (not sure of timing, but not in the last couple of weeks) it has become so slow I dread opening it to try to find what I need to do to get my medical insurance credit. It sometimes just has the spinny thing there spinning around. And many times I just give up.
Whenever an update happened a few months ago (not sure of timing, but not in the last couple of weeks) it has become so slow I dread opening it to try to find what I need to do to get my medical insurance credit. It sometimes just has the spinny thing there spinning around. And many times I just give up.
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Frustrated
For one instance, If I join a quarterly challenge, I’m never allowed to finish because it automatically shows I’m finished. I’ve been frustrated from day one and yes I’ve talked to different folks with support.
It’s sooooo slow!
Whenever an update happened a few months ago (not sure of timing, but not in the last couple of weeks) it has become so slow I dread opening it to try to find what I need to do to get my medical insurance credit. It sometimes just has the spinny thing there spinning around. And many times I just give up.
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Fix the app!
My company uses Sharecare app to compete in the challenges …. Currently the app doesn’t work, runs slow like a dialup connection when you can get it to actually respond.
Updates
The updating very slow and aggravating. I select and then it deselects. It is very frustrating to simply provide updates
Useful
Easy to use, easy to track
My note
It helps me keep track and remember what helps me
So laggy!
We use this for my employer and it’s gotten sooo laggy this year it’s unusable. Even if you can get it to allow you to select your data, if you put “yes” it saves “no”
Fix the app!
I have been using the app for years and now it doesn’t load and on the surprise chance it does it freezes and I can’t complete items or even see what it offered. The app went from from 5 stars to 1 star.
