Poor UI, automation doesn’t work well
Between the hardware and software my blinds automation has been poor since Day 1. The software UI is confusing and clunky, but the bigger problem is between the app, hub and blinds. On a daily basis one of the blinds won’t “wake up” for a scheduled automation, defeating the whole point. Replacing the hub and updating firmware hasn’t helped. Had I known the product was this poor, I would have gone with a competitor or skipped spending the money on smart blinds. Extremely frustrating and the manufacturer seems to have no interest
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Good design, terrible execution
This app is beyond frustrating. I need to restart it every time I want to adjust the blind. And even then it may or may not work. The wireless hub has such limited range. It makes it worthless.
Great
Love my Blinds from from Budget Blinds!
Easy to use
user friendly and easy to navigate. Controls all 12 shades in my house with no issue. love the timer feature. Highly recommend it.
This is a new generation that WORKS GREAT
Works so much better than the original. Very intuitive and integrates so easy.
Works great!
App works great and can set up timers for all my shades. Very impressed!
Great experience
Love our new blinds and the app works well. Very ease to create scenes and timers.
New Pro Hub!
The new Pro Hub is so much better than the previous version. I was having issues with my older hub and Budget Blinds replaced it with this new Pro version and it’s so much better. The range and reliability is dramatically improved!
Works great!
The New Pulse Pro hubs work amazing with the app. All my shades go up and down at the same time.
Not fit for purpose
Paid 5k for my blinds and the hub and app are hot garbage. Only the remotes work reliably. Absolute waste of money to sell this as automation when the app fails to raise or lower all the blinds.
This app is trash
Paid close to $40k for my shades and when I set a scene, double and triple checked that I have the right shades in the scene and it still opens half the other shades/curtains in the house, including my 82 yo mother in law. The drapes/shades are 50:50 if they will open when I try to use the app. I give up, I’m just using the remotes. Thankfully we ordered a bunch.
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Excellent after support helped me complete setup process.
Rave reviews for this app’s support services. Extremely helpful, patient, and knowledgeable. The issues we experienced with the setup of the hub were due our home wifi extender. Tech support diagnosed the issue and walked me through setup. Once that was complete, connecting the shades from Budget Blinds was very easy. The app is pleasant to use once you learn what needs to be done. Overall, I think the app deserves a much higher rating than it currently enjoys. If you experience issues, call tech support. They’ll get you going!
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Not reliable
Have had this app along with shades for a few weeks now. Have updated all firmware and the app. The app doesn’t show correct position of the shades. If I use the remote more often than not the app shows the shades in the wrong position. This isn’t new technology. Should be a quick fix for developers
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No permission to use home data bug
I have troubleshooting six different options in order to try and get this app to recognize. It has permission for home data, the people who installed my blinds tried as well, nothing is working fix your bug.
Works consistently
Consistently operates my shades reliably to a point where I don’t even think about having to open or close them myself!
Awful
I have an SHC pulse 2 and it's impossible to set it up. Once I get to the part telling the app what time zone I'm in, it will not pair. Spent a lot of money on these blinds and this is a nightmare. Terrible app and probably an old hub. Pulse Pro is the latest hub. Not happy.. 06-30-25 I just found out today there is an update coming out this week so hopefully this will allow me to get this up and running. Will be going back to the company that sold me the blinds and ask for a Pulse pro. I've read and been told it's a more stable platform.
Will update my star rating if I can get the system up and running
Will update my star rating if I can get the system up and running
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Slow and clumsy
The blinds are nice. The app is awful. Slow. Unreliable connection to the hub. App shuts down regularly. I tried to rate this 0 stars, but can’t.
Sometimes it opens the shades when I ask… but not usually
The scenes are more complicated than necessary to set up but generally work.
Trying to control individual shades on demand is so incredibly frustrating. Sometimes they do what you ask, but not usually (which is worse than not working at all). The app developers need to spend time testing their product.
Trying to control individual shades on demand is so incredibly frustrating. Sometimes they do what you ask, but not usually (which is worse than not working at all). The app developers need to spend time testing their product.
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Useless app
Hub shows blue light steady after dozens of attempts to connect. App reports it as offline, yet for a while it ran the blind schedules. Now although is has steady blue light blinds won’t run. I have lutron and philips hue hubs an apps. They work without issues
Outstanding support
I wanted to take this opportunity to express the outstanding customer service I received Quintin. He spent over an hour with me, educating me, guiding me, and ensuring my blinds were working efficiently. Thank you Quintin!
