Shifting delivery dates
I picked one date for delivery, but during my ordering, the delivery date changed back and forth. In the end, I submitted the order without knowing when my food would be delivered until I submitted the order.
Terrible
First box I got: 1 chef cancelled with no time to pick something new, then sent me someone else’s box. They promised to give me a new box experience on my next full order and lied. They aren’t honoring anything they promise. Do not use. Expensive scam.
Payment update
Unfortunately I had an old card stored for payment and didn’t realize when the order was processed. They confirmed the order and then on the day on delivery for our weekly meals they informed me it was cancelled because of payment failure. I kept tracking the app messages nonstop to figure out where the delivery was and after much searching I finally found a chat with us feature where I was informed that the order didn’t go through. The crazy part it still says order confirmed on the app and arriving today. Seems like an easy feature push notification or just communicate via messages on the app when there is a message feature.
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Great Meal Service
Wonderful value
Solid Food. App can be improved. Works
Solid Food. App can be improved. Works
