Privacy Concerns, Confusing, and Buggy
CookUnity confirmed that customer information was exposed but chose not to notify me directly. I learned about it through third parties and had to repeatedly ask for clear answers. I’ve also received a barrage of financial phishing attempts to the email address tied to Cook Unity after the breach date.
The app is so unintuitive that I prefer using the website. The app is also buggy.
CookUnity needs to improve both its handling of customer privacy and the usability and reliability of its app.
The app is so unintuitive that I prefer using the website. The app is also buggy.
CookUnity needs to improve both its handling of customer privacy and the usability and reliability of its app.
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Ppkusmdc
Great food, clunky app
I have really liked the food we’ve been getting from CookUnity but the app has gotten really clunky and Byzantine over the last year or two- needs better UX I guess? When I click my order info to look at which meals are getting delivered this week, I first get random screen suggesting that I add a meal or dessert- this makes no sense because I’m just trying to look at an order that’s already been finalized and can’t be changed. If I want to see how much sodium is in a meal, I have to go through several screens to see the full nutritional information. The developers just seem to add more and more layers of screens and bloat.
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FFoxiMaiden
Food is good never had a problem with food or delivery
I have tried many food preparation services. Let me first get the critique for meals. I don’t like I wanna be able to hide them so I don’t again. For the meals, almost all of them have been delicious. I have been subscribing for over a year previous to this. I have done a number of different food prep and every other one gave me food poisoning. I definitely recommend the service and other people that I’ve recommended have subscribed, but I didn’t give them my link which is a bummer but I really like the food
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Llovetheloungelife
Website is completely unusable app is difficult to navigate
Couldn’t find my orders. Will not tell me where it went. And then four days later I found out they could not deliver. They issued me a promotion credit instead of refund.
Unacceptable.
Unacceptable.
AAAngie AT10
they don't skip the meals when you request it
I just canceled my service
MMMadelynne Morris
