It’s even better than it seems
LOVE Tovala. It’s honestly even better than it seems. I’ve never been disappointed in a meal, and it’s so easy to use. On the weeks when I don’t order meals, I still use it to cook whatever I’m making for lunch. I also love scanning bar codes on my Costco items too like frozen pizzas, pop tarts, etc. The app is so well designed and incredibly easy to use. I use my Tovala almost every day. Plus, customer service is always super helpful! 10/10 you won’t regret it!
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Food ok but not customer service
I have been using Tovala for about four years. The price has increased dramatically, and the customer service experience has gone downhill drama. I have been blocked from Tovala’s Facebook page for a complaint that that was written professionally no profanity and no they’ve also blocked me from having a chat with them to find out why they blocked me from their page.
I’ve now reached out to mini sea level people at Tovala to hopefully get a.
This sounds like a very shady business when they are blocking customers that are leaving bad reviews.
I’ve now reached out to mini sea level people at Tovala to hopefully get a.
This sounds like a very shady business when they are blocking customers that are leaving bad reviews.
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Not good
I constantly received food I didn’t order. Their customer service was not very good either dealing with someone who can do absolutely nothing to help you. The food took so long to get here I only had 2 days to eat all the meals so I was repeatedly eating food after the expiration date. The sealed meats constantly had holes in the packaging leaking raw meat juice all over the inside of the box and making a huge mess. According to Tovala their sealed meat packaging is supposed to have holes in it and leek all over the place. I don’t understand that. Their packing of cold food was insufficient as I repeatedly received food with warm ice packs and warm raw food. I canceled my subscription because it’s definitely not worth it.
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Broken oven door
From the time I opened the box and plugged the oven in the light inside the oven would not turn off. The first time I tried to cook my shrimp meal the oven kept indicating door and not turn on. I called support and emailed them with no response. Waste of time and money. I had to through the meal out.
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What to catch 22
I can’t use the app until I update and I can’t update because the update is broken. Please fix it please fix it. Please fix it.
