Beware
I just tried my first order with them and it might be one of the scammiest experiences I’ve ever had. First my driver tells me that the papa John’s never received my order. So I call the restaurant and talk to the manager. Yep, he also claims the order never came in. He also claims that they don’t even do business with Bites. Then I start getting texts from bites support saying the restaurant won’t release the order cause I’m not there. Totally different than what both the driver and the manager have told me. They try to send me a screenshot of the receipt (conveniently with the actual store the order was sent to cut out) as some kind proof that an order was made. It looks like some dude just used my personal info to manually place an order….
Nothing about this experience felt normal. Watching my bank account now to make sure that they actually refund me.
Nothing about this experience felt normal. Watching my bank account now to make sure that they actually refund me.
Show more
JJrl3713
Wrong delivery
Got the wrong food I ordered Mexican and got dumplings?????
MRmedia reviewer
delivery person
Excellent service! He was very patient and waited a long time for my order to be ready. Even after delivering the food, he kindly messaged me to let me know that the cats were roaming around and asked me to pick up the food soon. I really appreciate his patience, thoughtfulness, and care. Great delivery service—thank you! ⭐⭐⭐⭐⭐
Show more
SFSuper Delivery Guy — friendly
Response from developer
Thank you so much for the 5-star review — we truly appreciate you trying Bites. We built Bites to make delivery more transparent, affordable, and fair. We’ve also made quite a few improvements to the experience, including speed, reliability, and overall delight. As a thank-you, share Bites with friends and you’ll both get $5. — Founder, Bites
Awful service
Too bad Bites support doesn’t take care of missing orders. The restaurant missed one of the orders and we couldn’t reach them. Called Bites, they dropped the ball and said it’s between us and the restaurant.
SVSri Viswanathan
Amazing
The only way I will order will be through this app! Thank you for the discounts cheaper options
SRSeth of Above Reproach
Response from developer
Thank you so much for the 5-star review — we truly appreciate you trying Bites. We built Bites to make delivery more transparent, affordable, and fair. We’ve also made quite a few improvements to the experience, including speed, reliability, and overall delight. As a thank-you, share Bites with friends and you’ll both get $5. — Founder, Bites
