Bites User Reviews

Customer Experience

Positive experience60.0% of reviews
Neutral2.9% of reviews
Negative experience37.1% of reviews

~ Based on 35 written reviews from the US App Store.

What users say

Is Bites Safe?

Bites: Food Delivery appears safe based on user ratings. AppsHunter Safety Score for Bites is 96/100.

This assessment is based on 1,087 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
0.6% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 1,087 App Store ratings for Bites.

Is Bites Legit?

Bites: Food Delivery appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Bites is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

First trial and failed

Just downloaded app and tried to quickly order. I added all the items to cart and tried to edit an item to add special instructions and it crash the app. tried multiple times and now uninstalling it. Spending time to write review so others don’t waste their time.

This is the best

This has a flat pricing model and you pay restaurant prices without markups!

Response from developer

Thank you so much for the 5-star review — we truly appreciate you trying Bites. We built Bites to make delivery more transparent, affordable, and fair. We’ve also made quite a few improvements to the experience, including speed, reliability, and overall delight. As a thank-you, share Bites with friends and you’ll both get $5. — Founder, Bites

Ordered cancelled after I reach the restaurant

Placed an order through the app, received confirmation, and started driving to the restaurant. While I was already on the way, I received a message saying the restaurant was not accepting online orders and that my order had been cancelled.

If the restaurant wasn’t accepting orders, the app should never have allowed the order to be placed and confirmed in the first place. The refund is appreciated, but it doesn’t compensate for the wasted time, fuel, and inconvenience.

The ordering system clearly needs improvement to prevent customers from making unnecessary trips.
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Response from developer

Truly apologize for the inconvenience. This was a case where the restaurant decided to close before the regular hours and didn’t update any Online platforms We built Bites to make delivery more transparent, affordable, and fair. We’ve also made quite a few improvements to the experience, including speed, reliability, and overall delight. We would appreciate if you can give us another shot — Founder, Bites

Bites > Doordash

The app is so good and savings as compared to DD are amazing

Response from developer

Thank you so much for the 5-star review — we truly appreciate you trying Bites. We built Bites to make delivery more transparent, affordable, and fair. We’ve also made quite a few improvements to the experience, including speed, reliability, and overall delight. As a thank-you, share Bites with friends and you’ll both get $5. — Founder, Bites

Great app and great service

Loved the app and ease of use. Loved its proof of delivery concept.

Response from developer

Thank you so much for the 5-star review — we truly appreciate you trying Bites. We built Bites to make delivery more transparent, affordable, and fair. We’ve also made quite a few improvements to the experience, including speed, reliability, and overall delight. As a thank-you, share Bites with friends and you’ll both get $5. — Founder, Bites

Issue resolved

This issue was resolved

Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

Trust worthy Bites

Application Bites is the best festive feast bonanza. Thank you, Folks !

Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

Best delivery service out there in South bay hands down

I have been using Bites for the last 3-4 months and am very impressed with their service. They have raised the bar to show that they can provide better service compared to established competitors in the space while reducing the prices for the same items from the restaurants. The notifications are very helpful to keep track of the deliveries. One time there was a missed item from the restaurant and bites customer service was very helpful in promptly reaching out to figure out and refund back promptly.
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Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

App

I could not view the order processing page and about the driver on the map.

Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

Messed up the order

Only naan delivered and rest of the items missed.

Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

Crashes on start

App crashes immediately upon starting.

Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

Issue resolved

I tried to do a pickup order for Mylapore Pleasanton. Bites error about on checkout with unexpected error message. Then I drove up to Mylapore and placed an order in person. But unknown to me Bites app had charged my credit card! Called customer support and they took time but resolved the issue l.

Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

Error prone and can eat your money!

I tried to do a pickup order for Mylapore Pleasanton. Bites error about on checkout with unexpected error message. Then I drove up to Mylapore and placed an order in person. But unknown to me Bites app had charged my credit card! Called customer support and they took all the information with the promise to resolve it but no follow up or resolution.
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Keeps crashing

It keeps crashing and closing it automatically (had used in the past to order), now just keeps crashing

Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

Crashes on start

App crashes immediately upon starting

Not good app

I went to restaurant to pickup order they asked they don't have it yet. What was the name on the order?
So just to show them I opened the app, and in the order page it doesn't show any information about order pickup person.
Just shows what was ordered
No order number or anything
I have to use this app because it's cheap.
Maybe this is the reason, it is cheap.
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Response from developer

Thanks for the feedback. We have made many usability improvements in the App (Payments, OTP, Order communication with the restaurants and consumers). Please update to the latest version and give us another shot. We’re affordable because of our model, which connects restaurants and diners directly—not bugs! Grateful for your support. You can also earn $5 credits on your next order by referring friends and family to Bites. Start sharing and saving more today!

Excellent mobile experience

Excellent mobile experience and polite and patient customer support over the phone 🙏

Response from developer

Thanks so much for your support! 🙌 You can earn $5 credits on your next order by referring friends and family to Bites. Start sharing and saving today!

Go Bites !!!! No Fights !!!

No more You cook today - I cook today fights

All you do is click a button on Bites

and sit tight with all the might

and everything will be alright

as things get delivered to your site

and nothing goes out of your sight

and You realize that you really got this right

So - if you want have a bite and avoid all the petty fights

all you need to do is click a button on the bites

Yay!!! I love ❤️ bites - I am sure you all will

Trust me it is not an ad or a FAD I am sure you will be glad

Go Bites !!!! No Fights !!!
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Response from developer

Thanks so much for your support! 🙌 You can earn $5 credits on your next order by referring friends and family to Bites. Start sharing and saving today!

Frequent updates

I see this app requires very frequent updates!! This is kind of irritating

Response from developer

Appreciate you trying out Bites. Delivery apps have been overcharging for years—marked-up menus, hidden fees. We built Bites to flip that: full transparency and meaningful savings on every order. Latest version includes: • Faster navigation + low-latency restaurant browsing • Live order tracking • Delivery proof photo • Rewards center on every order • $5 referral for you and your friends Give it another try—you’ll feel the difference immediately. — Founder, Bites

Unable to login

I’m trying to login since past 2 days but not able to login. After I enter my cell number I don’t get any OTP code for enter. Please fix this issue ASAP.