SHEIN User Reviews
Customer Experience
~ Based on 10,903 written reviews from the US App Store.
What users say
Summarized from real user reviews of SHEIN. Based on 3.6M reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 💖Affordable and high-quality clothes
- 📦Fast and reliable shipping
- 🤩Wide variety of styles and options
- 👍Helpful size guides and customer reviews
- 💳Convenient payment options
Negative things
- 🕰️Slow customer service response times
- 🤔Inconsistent sizing and quality
- 🚚Delayed or lost deliveries
- 🤑Unexpected additional fees for international orders
- 🤧Issues with photoshopped product images
Is SHEIN Safe?
SHEIN - Shopping Online appears safe based on user ratings. AppsHunter Safety Score for SHEIN is 94/100.
This assessment is based on 3,649,429 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 3,649,429 App Store ratings for SHEIN.
Is SHEIN Legit?
SHEIN - Shopping Online appears to be a legitimate app. AppsHunter Legitimacy Score for SHEIN is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
C’est de l’ultra fashion oui. Et encore ça l’est beaucoup moins ces dernières années. SHEIN a évoluer depuis ces débuts, on avait affaire avec une appli de vente de produits et aujourd’hui nous avons affaire à une appli qui met en relation des marques/entreprises et leur consommateur, la qualité se voit très variable selon la marque que vous prenez et le prix aussi, des prix qui restent tout de même abordables comparer à nos boutiques qui en plus de ça perdent en qualité. Je n’ai jamais été déçus de SHEIN jusqu’à aujourd’hui, de la chance ? Peut être. En attendant c’est l’une de mes plateformes préférés avec des produits varié la qualité ne cesse de m’étonner ! Alors n’hésitez pas mais prenez garde, toute les marques sur shein ne sont pas qualitative, ou non pas un rapport qualité prix excusable. (Et si ça intéresse des gens les modalités de remboursement sont rapide et sur ! Il m’ai souvent arrivé de mettre un article en double sans faire exprès et donc de l’annuler et demander remboursement !)
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Waste of time and money. Fake products, damaged shipping.
The games are a scam for free advertising for them that literally NEVER LET YOU WIN!
My go too for 3 years it never disappoints
Recomend/100
Been going to SHEIN for years now. I personally can’t fault their plus size clothes.
SHEIN has to work on having more variety of different kinds of products available for different types of people
Why do you have to wait so long to come pls do it 5days
Super tienda , precios increíbles, calidad, envío rápido, diseños hermosos la recomiendo con un 100/10 me llama la tension la calidad que tienen sus productos , descuentos y ofertas , hay variedades de diseños hermosos lo amo a SHEIN me gustaría hacer videos para ustedes di me lo permits.
The best customer service!!
Recommend them
Buenos muy buenos
I’m not pleased with the flower pots as they all appear to be much larger than what you ship.
Me encanta SHEIN
Anytime I purchased merchandise from Shein they always promise coupons or promotions for a discounted price but when checking out, none of those coupons are promotions applies and I always end up paying full price. Even when they promise, free gifts, I never received them.
Broken cracked
Good service
Fast delivery item worth every penny
I am always satisfied with everything I order
Love stuff off shein as it’s always value for money. Cheap enough too buy & good material when clothing. Other stuff I’ve never had a problem with. I will continue too shop with shein & would recommend it too anyone who’s never shopped here
