App is getting error
Hi team
After the latest update app is getting error and even it’s not open at all. Need your attention to fix this issue soon. When ever I fuel I’m asking someone’s help and logging. It doesn’t look good to ask. Other than this your rewards and app is great 👍
After the latest update app is getting error and even it’s not open at all. Need your attention to fix this issue soon. When ever I fuel I’m asking someone’s help and logging. It doesn’t look good to ask. Other than this your rewards and app is great 👍
Response from developer
Thank you for raising this concern. We would like to hear more about this. Please contact us at goplusindia@shell.com; +91 44 30991103; +91 44 43442650.
Error
After the recent update it’s getting error even app is not at all opening. Pls fix it asap.. otherwise than this it’s awesome and rewards are nice but some of your employees doesn’t know or without knowing the details they are saying NO! Give them some training and it will help you people to be on the top forever. Thanks 😊
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Quite easy to use app
App is very easy to use, but because of recent updates it is getting logout automatically. Every time when you open the app you need to log in again. Also please integrate payment methods into the app for India region.
Not a user friendly or good app
Points keep expiring so you can't save them up. And when I want to redeem the people keep saying next time it doesn't work. Sorta pathetic. The only good thing is the shell v- power ₹5-10 discount for fueling.
Shell points - Not really useful
I had 3500 points accumulated from past 1 year. Here is why it’s very difficult to utilise these points:
1. Not all the products are eligible to purchase via shell points.
2. Even if they are eligible you can only purchase with full points. Purchasing item with partial points and amount is not allowed.
3. You can only purchase 3 items max in a day using shell points.
4. Not all Shell stores allow you to purchase products using shell points.
After passing through all these hurdles finally I was only able to purchase 2 lays and 3 Doritos packs with shell points.
1. Not all the products are eligible to purchase via shell points.
2. Even if they are eligible you can only purchase with full points. Purchasing item with partial points and amount is not allowed.
3. You can only purchase 3 items max in a day using shell points.
4. Not all Shell stores allow you to purchase products using shell points.
After passing through all these hurdles finally I was only able to purchase 2 lays and 3 Doritos packs with shell points.
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