Shipley Do User Reviews

Customer Experience

Positive experience38.5% of reviews
Neutral6.8% of reviews
Negative experience54.7% of reviews

~ Based on 161 written reviews from the US App Store.

What users say

Is Shipley Do Safe?

Shipley Do-Nuts Rewards appears safe based on user ratings. AppsHunter Safety Score for Shipley Do is 88/100.

This assessment is based on 999 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 999 App Store ratings for Shipley Do.

Is Shipley Do Legit?

Shipley Do-Nuts Rewards appears to be a legitimate app. AppsHunter Legitimacy Score for Shipley Do is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shipley in Hattiesburg

I can speak and say Hattiesburg have the best taste Shipley Donuts. I have been though Texas and no Shipley (to me) taste so Delicioso donuts like the restaurants in Hattiesburg 👏👏👏

Removed Apple Pay

Apple Pay is no longer an option. Making payments has become extremely cumbersome and difficult which means the usefulness of the app has gone down significantly.

Always Hitting

Always perfect never old

Great

Their donuts are great and the customer service is top tier! Love them! The app just makes everything 10times better

App crashes on load

The current version of the app crashes on app opening. It’s impossible to get a barcode/qr code for the rewards program without a working app.

App fails

This app will not run on iOS 26. Opens then closes. Needs work.

Won’t work

The app will not load on the phone at all. When going to website, it won’t let you access rewards. Needs to be fixed for Apple. 7/18/26

This app doesn’t function

After downloading the app on an updated iPhone fails to launch. It hasn’t been updated in nearly 1 year. Previous reviews all say it fails. So basically the rewards program is a bait and switch.

App doesn’t work

Downloaded the app twice. Won’t open. Restarted my phone too. Do better.

Wish zero was an option

App won’t load - just crashes at launch - looping.

The app is only marginal

The app is not intuitive at all. I’ve saved favorites, but am never able to find them when I want to order again. I have tried to apply my rewards multiple times and have never yet received my free donut holes. I participated in their June challenge for a Shipley hat, but even after fulfilling the terms of the game I never received my hat. It is a testament to how much I like Shipley donuts that I keep coming there. Frankly, the app is causing so much frustration that I’ve stopped visiting as often.
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Doesn’t work

App won’t even open on my phone. Last update was 10 months ago which is shambolic.

Does not work

Horrible app

What is wrong with every app

I’m trying to open this application, but it keeps closing by itself. Something is really wrong with it.

App keeps shutting down

This app needs to be fixed for iPhone. I’ve deleted and reinstalled the app over 5x in the past month and it immediately crashes and closes as soon as I click the app icon to try and open it.

App operation.

I can’t even open the app to place a order or look at the items

Immediate crash on launch

Just signed up for the frequent donut eater program because they just opened one within walking distance. Dangerous, I know… downloaded the app and it crashes immediately - nothing ever comes up. Delete and reinstall did not help. Reboot did not help. The app is broken. And I guess Shipleys missed a new customer.
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app crashes

I really want to use the app and was glad to see the new flyers, but the app hasn’t been updated in 10 months and it shows

I tried it on both iPad and iPhone, and it crashes on both and will not open, including after multiple restarts and installations

iOS app will not start

App immediately crashes on first start after install. This is on an iPhone 17 Pro Max with 26.5.1 (latest).

App glitch

App immediately closes itself