Shop Samsung User Reviews
Customer Experience
~ Based on 202 written reviews from the US App Store.
What users say
Summarized from real user reviews of Shop Samsung. Based on 4.6K reviews and a 4.2/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Shopping app.
Positive things
- 💰Discounts and deals
- 🛒Convenient shopping experience
- 🤖Compatibility with Samsung devices
Negative things
- 🐛Buggy and crashes frequently
- 🤔Limited product selection
- 🕰️Slow and unresponsive
- 🤖Incompatible with non-Samsung devices
- 💳Payment and order issues
- 🤬Poor customer service
Is Shop Samsung Safe?
Shop Samsung appears mostly safe based on user ratings. AppsHunter Safety Score for Shop Samsung is 84/100.
This assessment is based on 4,628 user ratings, with an App Store average of 4.2/5.
Safety Analysis
~ Based on 4,628 App Store ratings for Shop Samsung.
Is Shop Samsung Legit?
Shop Samsung appears to be a legitimate app. AppsHunter Legitimacy Score for Shop Samsung is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
for a whole month
No shipping information update no people contact
I have been trying to add military discount to something I want to buy, but the app will not let me get to the page to log in to id.me. I may as well buy the item from a third party
Very difficult to order on line and get the new card working
Just trying to track my order and can’t get a OTP email to send from the prompt. Frustrating.
Have to log in 5 times just to log in
The phone was delivered earlier than expected. My Z Fold 8 ultra is a perfect definition of sleek!
Estoy intentando comprar un s26ultra y me sale un descuento y en cada fase de la compra aumentan el precio 10/15/20 dólares sin avisar, total llegas a pagar y aparecieron 100 dólares sin que te dieras cuenta, comprar en esta app me hizo enojar tanto que estoy escribiendo una reseña negativa, vete alv Samsung
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I login and it says preparing your shop for about 20 seconds and then goes back to asking me to sign in or continue as guest. Loops over and over.
Faced lot off issues while ordering its shos mutiple prices while ordering
Mala
Took me 10 times filling out information before it would allow me to buy a filter. Kept telling the address and zip code I entered was wrong and that it was unable to ship to my zip code. So frustrating. I’ll be buying it from Amazon from now on.
Excited about my new range. And hassle free financing service.
The app and the website is terrible. When I want to purchase a phone the website didn’t work for a week. Its the hardest time for them and their performance is terrible. I switched to iPhone forever. Better website better customer service
It constantly says please wait a moment when trying to put card info in. Maybe that needs to be the first fix to actually trying to buy something through yall.
Trying to make purchase . Most frustrating app to use. Couldn’t complete purchase after repeated attempts
Page lags when placing order to pay through affirm or any credit card
Took hours to get thru your horrible internet shopping. And your chat people are even worse. Your company should do better.
For 2 days I’ve been trying to buy a product from this app and it just doesn’t go through no matter what item no matter what I do, what’s the point of a shopping app you can’t even buy anything.
Excellent

