Shop Samsung User Reviews

Shop Samsung
Shop Samsung
Samsung Electronics America, Inc.

Customer Experience

Positive experience17.8% of reviews
Neutral7.9% of reviews
Negative experience74.3% of reviews

~ Based on 202 written reviews from the US App Store.

What users say

Is Shop Samsung Safe?

Shop Samsung appears mostly safe based on user ratings. AppsHunter Safety Score for Shop Samsung is 84/100.

This assessment is based on 4,628 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.5% of ratings point to a safe experience
3.0% of ratings suggest some concerns
16.5% of ratings point to a risky experience

~ Based on 4,628 App Store ratings for Shop Samsung.

Is Shop Samsung Legit?

Shop Samsung appears to be a legitimate app. AppsHunter Legitimacy Score for Shop Samsung is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

pre-ordered fold 8 never arrive

for a whole month

Very very bad experience

No shipping information update no people contact

App glitches

I have been trying to add military discount to something I want to buy, but the app will not let me get to the page to log in to id.me. I may as well buy the item from a third party

Ordering

Very difficult to order on line and get the new card working

Just trying to track my order…

Just trying to track my order and can’t get a OTP email to send from the prompt. Frustrating.

Can’t load

Have to log in 5 times just to log in

Perfectly Put together

The phone was delivered earlier than expected. My Z Fold 8 ultra is a perfect definition of sleek!

Cambia de precio sin avisar

Estoy intentando comprar un s26ultra y me sale un descuento y en cada fase de la compra aumentan el precio 10/15/20 dólares sin avisar, total llegas a pagar y aparecieron 100 dólares sin que te dieras cuenta, comprar en esta app me hizo enojar tanto que estoy escribiendo una reseña negativa, vete alv Samsung
Show more

Useless

I login and it says preparing your shop for about 20 seconds and then goes back to asking me to sign in or continue as guest. Loops over and over.

Worst app ever

Faced lot off issues while ordering its shos mutiple prices while ordering

Mala

Mala

Glitchy

Took me 10 times filling out information before it would allow me to buy a filter. Kept telling the address and zip code I entered was wrong and that it was unable to ship to my zip code. So frustrating. I’ll be buying it from Amazon from now on.

Bespoke 5 burner Double oven Slide in range

Excited about my new range. And hassle free financing service.

Samsung app and website

The app and the website is terrible. When I want to purchase a phone the website didn’t work for a week. Its the hardest time for them and their performance is terrible. I switched to iPhone forever. Better website better customer service

Loading all the time.

It constantly says please wait a moment when trying to put card info in. Maybe that needs to be the first fix to actually trying to buy something through yall.

Shopping

Trying to make purchase . Most frustrating app to use. Couldn’t complete purchase after repeated attempts

Glitching software

Page lags when placing order to pay through affirm or any credit card

Horrible experience

Took hours to get thru your horrible internet shopping. And your chat people are even worse. Your company should do better.

Does not let me purchase anything

For 2 days I’ve been trying to buy a product from this app and it just doesn’t go through no matter what item no matter what I do, what’s the point of a shopping app you can’t even buy anything.

Purchase of Preorder Samsung Galaxy Z fold 8

Excellent