Shop User Reviews

Customer Experience

Positive experience47.7% of reviews
Neutral4.5% of reviews
Negative experience47.8% of reviews

~ Based on 14,377 written reviews from the US App Store.

What users say

Is Shop Safe?

Shop: Track, Pay, Discover appears safe based on user ratings. AppsHunter Safety Score for Shop is 96/100.

This assessment is based on 7,076,024 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 7,076,024 App Store ratings for Shop.

Is Shop Legit?

Shop: Track, Pay, Discover appears to be a legitimate app. AppsHunter Legitimacy Score for Shop is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Meine Erwartungen übertroffen

Die Hose ist einfach top! Die Qualität fühlt sich richtig hochwertig an und sie sitzt genauso, wie ich es mir vorgestellt habe. Auch optisch sieht sie in echt sogar noch besser aus als auf den Bildern. Der Stoff ist angenehm, die Verarbeitung ist sauber und insgesamt macht die Hose einen richtig guten Eindruck. Bin mehr als zufrieden und würde sie definitiv wieder kaufen!
Show more

No update

Can’t see where parcel is if it’s been dispatched or track it

Greys shoes

Excellent

Hindle exhaust

Excellent

3

Looks amazing 🔥🔥💯💎

THE BEST IN THE WEST

THE GOAT 🐐

Claims “delivered” but not delivered

UPS did not deliver to the right address evidently

Best shopping app ngl

Have no comment just try it out

Shop

Great app. I love tracking everything with all the updates it makes ordering thing so much easier.

Love this app

Amazing tracking, able to use to shop for more

Poor website but great service

Trying to exchange because I don’t care for the black color, but the website will not allow me to select all the items in the order to exchange. AI email response when I emailed customer service basically says, sometimes that happens when they limit what items you can return.
Follow-up: customer service got back to me, answered my questions about color, and took care of the whole exchange. Perfect!
Show more

Very Easy To Use

I greatly enjoy the variety of products that can be selected and purchased!

Lowk killer app

Instead of having to go to each website to track your package you can just do it from Shop, makes life a little easier and I think I even refunded something thru here. Killer app🤙

Buggy and poor support

This app frequently freezes up mid transaction and appears to support third party merchants who have no direct inventory. Use only with caution, and do not trust shipping times and information.

Deleted App. Fake invoices sent via app!!!

I deleted this app because somehow they allow for false orders to be sent - from the platform. Really hard to get to support for this kind of thing. If you keep keep the app, you might not want to save your cc (I had 3 before I deleted app). Too much risk for me until they fix the bug.

Mikey the man

These are fabulous shirts, you are bound to get questions as to where you obtained them from.
Delivery is excellent. You can purchase these in complete confidence, in my opinion

Cash Register

Ordered a hat for my wife and didn’t know it was coming from China. Ordered on June 24 it’s August 6 and the hat is not it delivered. Tracking showed hung up in LA for the past week. We full time RV and have moved on. Contacted the seller and no response. Contacted Shop and they blew me off and told me to go through the seller, the one that hadn’t responded. Purchase from shop and your rolling the dice.
Show more

Happy Customer

I appreciate the extra savings offered, the multiple payment options, and the ability to track your deliveries! Keep up the good work!

Fraud

I keep getting fraudulent purchases and zero help from this company. I’ve tried my best to report it with no return information on what’s going on. I’ve had to cancel my cards, change my password and Shopify or Shop has done zero to help me out. Last thing I need is repeated fraud that’s being allowed by this company.Thanks for not taking my privacy seriously.
Show more

Order missing

I placed an order on 7-16-3026 and finally today received one item out of this order and it was damaged.