Shop User Reviews

Customer Experience

Positive experience47.7% of reviews
Neutral4.4% of reviews
Negative experience47.9% of reviews

~ Based on 15,060 written reviews from the US App Store.

What users say

Is Shop Safe?

Shop: Track, Pay, Discover appears safe based on user ratings. AppsHunter Safety Score for Shop is 96/100.

This assessment is based on 7,109,089 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
1.5% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 7,109,089 App Store ratings for Shop.

Is Shop Legit?

Shop: Track, Pay, Discover appears to be a legitimate app. AppsHunter Legitimacy Score for Shop is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wish it would show the order

I like the app however, I wish it would show where the package is coming from on ALL orders.

Aya brown air max 95

The item 95 air max Aya Brown arrived on time and the box was in great condition as the shoes are amazing. Worth the $$$. Livestock Vancouver came through thanks one again.

Shopper Beware

I have this app and I have used it many times. The problem is they do not have support for the buyer/customer. I have had multiple orders I purchased just not show up. The order tracking is not the best. The link goes nowhere when I click it to see my orders progress/location. When the order never arrives there is no customer service to help or aid in getting either the product reshipped or my money reimbursed. I have had it, with being scammed. I have changed my buying practice, and unless I know the company that is sending me my products I do not buy using the Shop app anymore. They unfortunately do not have the protection for their customers like PayPal supplies when I do not receive my order. When buying with Shop you do not know if the company you are dealing with is a reputable and legitimate company that will deliver what they say.
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Using shop

Love shop..so easy to use and secure

Missing parcel

I have received 2 out 3 of the parcels from the same company delivered today and it’s very difficult to find where to complain to.

Order

My order was delivered a day early and was packed so that nothing was missing or harmed.
Great service

homecoming

I didn’t even get the dress i ordered

Delivery

All good

Delivered

Looks beautiful

Excellent app

I always get my parcels on time and delivered in great condition also fast I would recommend to anyone.

Cane grips

The cane is perfect except for one thing. You can adjust the height of the cane, but the grip that you use to help pull you up by taking a lot of your weight, would have made the cane perfect if it was also adjustable. I am a tall person and have to lean into it quite a bit.

The new Hexbox

Great new ghost hunting equipment that cleans up the white noise. I prefer AM with max reverb. The messages come in much clearer. Thank you Ghost Shop!

What a disappointment

I was home the entire day. Courier had dropped left the item either on the top of n my electric gates or throw the item over.
It got lodged between the gates motor and the actual gate.
I had no way of knowing I had even had a delivery.
The item was a dogs car seat and it got so crushed by the mechanism that my gates were completely dislodged from the rails. 🤷‍♀️the item is certainly not as described in the pictures.
Overall… I’m cured of buying on line. $154 of misery
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Behind

The updates on the app seem to be really behind and out of sync.

I had a few updates of delivery unknown that change to out for delivery after it’s already been delivered.

Men’s and kids boxers

Always arrive promptly, good sales, great quality, excellent company, prints are so fun my family love them, and great customer service.

Awesome Device

if you love the 64, just get it

Parcels not tracking. Always late. No communication.

I use it third time and every time mad. They are using disgusting delivery services. I’m waiting 10 days for even some info about my 180$ order.

They lost my package

if I don’t get my package in 3 I know sum ima put “ BUTTON” all threw yall.

Dan Post Boots

Pershing boots

Satisfied Customer

Top-notch service always get my product on time and in a timely fashion thank you so much for the great customer service