INCORRECT PIN AND MONEY MARKET STAFF
The inconvenience of this App is rediculous and annoying been trying to login for the past 3 weeks now and reaching for help but couldn’t be assisted. 1 Your agent are to busy when they get to reach to me they keep saying the same thing of incorrect details while on the other side it says am not registered. Seek help from your Money Market Shoprite Store here in East London couldn’t be assisted the staff aren’t trained even their supervisor isn’t well informed about all the procedures of the app and. I don’t know how much I spent to call and send emails to your agents with the same response it’s insane expensive meanwhile my vourcher and money is locked in there unable to spend. Least I ask is for them to cancel or deactive my account into their system or reset the pin but they still failed to do so too. They even respond after ages and the second message would be the agent closing the chat after so much time waiting for them to respond. Your service is poor and incompetent for us. Do fix it and try to do better with the customer services and fulfilling the duties you promised too. Am a very disappointed customer
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Money market customer service
Can’t log in my account because they say they have a different number and I asked them to change that number to a number that I am currently using been waiting since then from the customer care I’ve emailed all my necessary details but till now nothing
Add more network
The app is great but add cell c network for airtime purchase
Help
It keeps bombing out!
password
use the correct password then it locked my app for real my pin is save on my phone try it not log in so bad rating from me
Update
Thanks for fixing the problem promptly!
Login issue
Everything was going well in the app at the beginning, but after resetting my PIN at the store, the app keeps asking me to log in every time, as I am being logged out repeatedly.
Potential
Can’t use voucher on Sixty60, major letdown!
Complain
You froze my money saying I should send my ID and source of funds while you see am getting sassa srd why did you do that to me
Shoprite money market
It was doing well for the past 2 years and then I had to update the app , having the worst experience ever , my account is not locked or blocked or anything but every time I try to login it just crashes , the new updates are a no no for me will be be switching banks at the earliest convenience, wouldn’t recommend you update the app , the new upgraded version is not recommended
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Bad app💔🚮
Bad app💔🚮🚮
Blocked Account
The app was working perfectly until you blocked my account with money inside and required me to verify my details, which some of them are not available.
Please fix this issue because i need to use my money💔💔🚮
Please fix this issue because i need to use my money💔💔🚮
Hoping for more
The app seems to have great features that make ones life convenient but I downloaded it with the sole purpose of ordering groceries and having them delivered to my house.. unfortunately it doesn’t have that option.
Disappointed
The app won’t even open. Keeps logging out as I try to open the app
App not opening
App closes immediately after clicking on it
Doesn’t open
I’ve downloaded the app Nd deleted its. Did that several times but it still doesn’t open!
Apple users sidelined
Shoprite can’t even respond to the comments made because this doesn’t work on iPhones so please shoprite help or tell us to go hide somewhere
App not working
I’ve been downloading this app but it doesn’t open on my device
Mpho
Doesn’t work 😭whenever i try to log into the app it automatically logs out 🙌🏽
Shoprite
App not working
