INCORRECT PIN AND MONEY MARKET STAFF
The inconvenience of this App is rediculous and annoying been trying to login for the past 3 weeks now and reaching for help but couldn’t be assisted. 1 Your agent are to busy when they get to reach to me they keep saying the same thing of incorrect details while on the other side it says am not registered. Seek help from your Money Market Shoprite Store here in East London couldn’t be assisted the staff aren’t trained even their supervisor isn’t well informed about all the procedures of the app and. I don’t know how much I spent to call and send emails to your agents with the same response it’s insane expensive meanwhile my vourcher and money is locked in there unable to spend. Least I ask is for them to cancel or deactive my account into their system or reset the pin but they still failed to do so too. They even respond after ages and the second message would be the agent closing the chat after so much time waiting for them to respond. Your service is poor and incompetent for us. Do fix it and try to do better with the customer services and fulfilling the duties you promised too. Am a very disappointed customer
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Money market customer service
Can’t log in my account because they say they have a different number and I asked them to change that number to a number that I am currently using been waiting since then from the customer care I’ve emailed all my necessary details but till now nothing
Add more network
The app is great but add cell c network for airtime purchase
Help
It keeps bombing out!
password
use the correct password then it locked my app for real my pin is save on my phone try it not log in so bad rating from me
