This one has not worked for two days now needs to be fixed
Fix your app and it’s not working
Zero star
Don’t reset pw doesn’t work on phone. App is so slow take for ever to unlock door and generate code.
Getting better
I disliked this system when you could only use your phone or a temporary code to enter. But a recent update allows for a more permanent door code which makes getting in MUCH easier
Password
Been trying for weeks to reset the password
The app suddenly doesn't work
The whole reason we purchased the software was the ease of scheduling showings through an app on your phone. Now the app suddenly doesn't work. It hasn't been working for weeks and no one's fixed it.
Password never works
I’ve tried viewing apartment's on the app but everyone I log in to view an one my password is always wrong, and when going to retrieve/make a new password to be sent to my email, the message is never sent. Really makes viewings hard for no reason
Slow
Takes too long to open the lock, and I don’t need a reminder every single day about what type of batteries to use.
Works about half the time on new iOS/iPhone 15
The app opens to the “smart lock” screen and often does not let you exit out to the dashboard. If you are utilizing the app for the scheduling and CRM service, it is not user friendly at all.
Awful service
Awful. It’s midnight and I’m currently locked out. It’s been over 2 hours.
Love the dashboard view on the go!
This makes managing my showings and lead information so easy to access and use. I love being able to email or call prospects from the app directly. Love seeing the continuous updates to it as well.
Password
I have attempted to reset my password with a failed result each time. I have deleted and reinstalled the program four times. Is there some go around in order to be able to utilize this program?
Kind of Works
The “generate a code” feature doesn’t usually work. You have to be logged in to unlock.
User-friendly
The app is very easy to use and convenient. You can easily generate a code wherever you are.
Useful app
This allows me to assign MojoLocks and lockboxes to my units, generate access codes, and use Bluetooth to unlock many of my devices. Very convenient and easy to use!
It works well
I have used the ShowMojo app to add MojoLocks for my listings. It provides additional flexibility for me to create the needed codes on my mobile phone. So far it works well and easy to use.
ShowMojo app
The ShowMojo app lets me access my lockboxes to generate codes on the go for my listings. It works with all of the digital access devices in my ShowMojo account like MojoLocks, VaultLOCKS, and CodeBoxes. The codes work for the proper times and are easy to generate as needed.
Must have
A must have app if you have an account with ShowMojo and use their smart digital access devices. Makes life a lot easier to access your property yourself or give potential residents access when needed/scheduled👌
Reviews feedback
Love reading the sarcastic customer service response, really shows the genuine support for their customers! Lets hope their developers don’t show the disingenuously attitude as well.
Crash
[Update] With the latest update on 2/12/20, it now crashes as soon as I select a lock. This app is useless. It’s such a pain to log into. It’s also not intuitive at all. When it did work, I’d choose a time, but it wasn’t clear what to do next to obtain the code. The hyperlink is a small line of text that’s not blue or underlined, so it’s not very clear to the user what to press. Anywho, it now doesn’t work at all so it’s a moot point.
Also a word of warning- ShowMojo software is super powerful, but there is zero support. If you submit a ticket, don’t expect a response for two to three days- I’m not even exaggerating a little. Two to three days for a support ticket. I don’t know how that is acceptable on any industry, but that’s how they do business. Apparently, they’re too busy leaving snarky responses in the App Store to actually respond to paying customers.
Nice looking app but it doesn’t work. You choose a date and click submit and nothing happens.
Also a word of warning- ShowMojo software is super powerful, but there is zero support. If you submit a ticket, don’t expect a response for two to three days- I’m not even exaggerating a little. Two to three days for a support ticket. I don’t know how that is acceptable on any industry, but that’s how they do business. Apparently, they’re too busy leaving snarky responses in the App Store to actually respond to paying customers.
Nice looking app but it doesn’t work. You choose a date and click submit and nothing happens.
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Response from developer
Hi Lopasmax- The app does indeed work. But there is something odd about the functionality you describe: " choose a date and click submit" does not exist in this app. There are no "submit" buttons. If you are a current customer, please log into your ShowMojo account and contact the ShowMojo support team from your Help page. We'll be happy to assist.
Works but
Works but it makes me sign in every single time I open the app. Maybe that’s a security feature but then Face ID needs to be turned on
Response from developer
Hi J77michael- You're welcome for all the hard work the team has put into this app -- and the fact that we've added it to all your accounts free of charge. Yes, we do think of your security when we build things. And we work features one at time. Please understand that dinging our app with a three star rating for this one additional feature that you want won't actually cause the feature to be developed any faster -- but it certainly has been noted by the team.
