Frustrating UX
App still won’t autofill addresses, to make a purchase the same information has to be manually entered three times, it won’t save payment info - terrible user experience. Looking at other reviews these seem to be persistent issues.
Won’t update
Won’t update on iPhone 8- unfair programming.
Should not have to buy a new phone just to use the app.
Should not have to buy a new phone just to use the app.
Poor search and confusing ticket pricing
The search experience is bad. I did not grant location permission, and searching by date and city name alone often fails to return the shows I’m looking for. A basic search should not depend on location access to function properly.
Ticket pricing is also poorly designed. All seats appear in the same color, so there’s no way to understand price differences at a glance. There is no price filtering, and you have to tap seats one by one just to see prices. In some cases, tapping a seat doesn’t even show the price — you have to add it to the cart to find out.
Overall, browsing and buying tickets feels unnecessarily slow, opaque, and frustrating.
Ticket pricing is also poorly designed. All seats appear in the same color, so there’s no way to understand price differences at a glance. There is no price filtering, and you have to tap seats one by one just to see prices. In some cases, tapping a seat doesn’t even show the price — you have to add it to the cart to find out.
Overall, browsing and buying tickets feels unnecessarily slow, opaque, and frustrating.
Show more
Cannot complete purchase
I set up the payment card, but everytime I click on my payment card in the purchase page, it just stuck on the "use another card". Btw this is just a ticket app, why my phone gets hot when I use this app.
Always logged out
It’s so frustrating I’m always being logged out, every day and multiple time a day.
