Garbage
Totally useless
Awful time signing up
I had a very hard time signing up for the app. Among the problems were that it thought I was a robot and refused to pass the Captcha. Another problem was that although one can sign in in the app with Apple, one cannot sign in with Apple on the website. So although I initially created an account with Apple in the app, later on when I was trying to login on the website to accept a transfer. It wouldn’t let me. So I had to delete my account and start all over again.
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Frustrating UX
App still won’t autofill addresses, to make a purchase the same information has to be manually entered three times, it won’t save payment info - terrible user experience. Looking at other reviews these seem to be persistent issues.
Won’t update
Won’t update on iPhone 8- unfair programming.
Should not have to buy a new phone just to use the app.
Should not have to buy a new phone just to use the app.
Poor search and confusing ticket pricing
The search experience is bad. I did not grant location permission, and searching by date and city name alone often fails to return the shows I’m looking for. A basic search should not depend on location access to function properly.
Ticket pricing is also poorly designed. All seats appear in the same color, so there’s no way to understand price differences at a glance. There is no price filtering, and you have to tap seats one by one just to see prices. In some cases, tapping a seat doesn’t even show the price — you have to add it to the cart to find out.
Overall, browsing and buying tickets feels unnecessarily slow, opaque, and frustrating.
Ticket pricing is also poorly designed. All seats appear in the same color, so there’s no way to understand price differences at a glance. There is no price filtering, and you have to tap seats one by one just to see prices. In some cases, tapping a seat doesn’t even show the price — you have to add it to the cart to find out.
Overall, browsing and buying tickets feels unnecessarily slow, opaque, and frustrating.
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