Web passkey doesn’t auth for app
If you signed up on web and use passkey, then signing in on the app won’t authenticate correctly to deep link you back into the app. I had to reset my password and then was able to authenticate on the app.
Disaster of an App
For some reason the New York Red Bulls thought it would be a good idea to move ticketing to SI Tickets. It was a terrible idea. The App often glitches out at the stadium, stuck in an endless cycle of “synching account.” And there’s no way to add tickets to your Apple Wallet during the random times it actually works. Avoid.
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Syncing Account
Still syncing. No tickets. Thanks!
Zero stars
Horrible app. Never loads when “syncing account”, no matter what you do (turn off VPN, whatever). Unbelievable that on this day and age you still have to deal with this trash
Forced to use this terrible app
My season tickets are through this app so I must use it. I repeatedly have to uninstall and reinstall the app because the “ticket syncing” breaks and never loads. You’d think a ticket app would at least be able to consistently display tickets
Can I give zero stars?
Do you know how bad a ticketing app needs to be, to make TicketMaster look good. This is arguably the worst-developed app I’ve ever used…more functions don’t work, than work. It’s almost like a failed high school project on how to build an app.
This app is horrible
We were recently switched to the sports illustrated app for our season tickets which you have to access live with thousands of people doing the same from the internet. You cannot download them ahead of time. The app never works you have to go on the internet to their website while awkwardly standing in line to get into the event. Trash doesn’t even describe the app, this needs to improve!!!
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This app is trash.
Nothing works. This app is completely nonfunctional.
This app is awful
Half of the time when I log into my tickets are gone, which means I need to re-install. I can’t resell or add to my wallet. Who knew I’d miss Ticketmaster so much.
Useless
The app works terrible. Constantly “syncing account”, even when connected to fast wifi. Tickets never load. Lucky SI tickets website is more reliable and allows you to download to Apple Wallet. SI tickets seem ok, but the app is a total failure.
Terrible Ticket App
Had to download this horrible app to manage my Gotham FC game tickets. The app just sends you to a web browser on your phone to sign in and then you manage your account from that browser. Horrible user experience. As much as I love Gotham FC, if this is the only way to manage my tickets, I would rethink renewing my tickets next season
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worst ticket app
As a Gotham season ticket holder, we are forced to use this app. It is horrendously glitchy with a message “syncing account” until the app is delete and redownload. We can’t add the tickets to Apple wallet until right before the games. Get it together SI Tickets. 😏
Does not work
This app will not load my profile so I cannot access my tickets. I am a Gotham fc season ticket member and have to go to the SI tickets website every time I need to access my tickets. Last year we used Ticketmaster and it was so much better ie it worked at all!!
Not a great start for Gotham FC
I downloaded the app to access my Gotham FC tickets. I had a friend who also wanted to go to the game, so I tried to buy an additional ticket through the app.
Purchasing a ticket in the app opens a web browser inside the app. Then that web browser is like, “have you considered downloading our app?” And then everything constantly refreshes, freezes, fails to load. It took me 20+ minutes just to buy a ticket to a match.
Thank goodness I’m a STH because I would hate to do this every time to buy a ticket for a Gotham FC match.
Purchasing a ticket in the app opens a web browser inside the app. Then that web browser is like, “have you considered downloading our app?” And then everything constantly refreshes, freezes, fails to load. It took me 20+ minutes just to buy a ticket to a match.
Thank goodness I’m a STH because I would hate to do this every time to buy a ticket for a Gotham FC match.
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Forever to load the tickets
It takes forever to load my tickets, is a constant problem it always “loading account” and I go to the website rather than using the app. This needs to be improve
Awful - always Synching
Really hate this app. Need it for Gotham games and constantly need to delete and re- add to view tickets. Very concerned they won’t allow download to digital wallet as what happens if the app does not work day of the event. Get it together!!!
It takes a lot for me to miss Ticketmaster…
…but this app did the impossible. I downloaded it because as a Gotham FC season ticket holder, I had no choice. The app looks like it was designed by a 5th grader. I am consistently unable to view my season tickets because it is forever “syncing my account”. For managing my tickets, I end up using the website because it is more reliable. I also hate getting promotional notifications from the app, so I turned them off. I truly resent being asked to turn notifications back on every single time I open the app. It’s just the latest grotesque example of late-stage capitalism and rent-seeking from a captive audience of season ticket holders of teams I actually do support. Don’t use this app unless you have to.
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Poor
Pretty terrible user interface. Can’t add tickets to my apple wallet (just won’t work, gets stuck on a permanent loading screen) and the app is so slow, unreliable, and wonky. Can’t pay invoices because the app gets stuck on screens that seem too big for mine and I just have to exit the app. Least user-friendly ticketing app I’ve seen in a while.
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Crashes constantly. Useless.
Crashes constantly. Useless.
Not worth it
Cheap tickets but not worth it because they aren’t guaranteed. Bought tickets and then 6 hours later said that they weren’t available and then the prices went up and they wouldn’t do anything. Poor customer service
