Other large sports venues don’t need an app…?
I’ve reluctantly downloaded the app as Silverstone appear to otherwise hold the tickets I’ve paid for to ransom. As another reviewer suggested I’ve inputted some random information to return the favour to Silverstone for forcing this. I’ve also checked if they’re downloadable from my account on the website but it says not.
I was at Wembley yesterday and attend Premier League football matches regularly, who strangely haven’t ever needed me to download an app to harvest my data unnecessarily - they provide the ability to download tickets to my Apple wallet.
Please catch up Silverstone rather than continuing to enforce the app which is clearly frustrating your once happy race goers. It would be easy to add the Apple wallet option as an alternative for those that don’t want the app.
I was at Wembley yesterday and attend Premier League football matches regularly, who strangely haven’t ever needed me to download an app to harvest my data unnecessarily - they provide the ability to download tickets to my Apple wallet.
Please catch up Silverstone rather than continuing to enforce the app which is clearly frustrating your once happy race goers. It would be easy to add the Apple wallet option as an alternative for those that don’t want the app.
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Absolute junk
All I wanted to do was transfer a ticket. 30 mins of my life lost
What a Palaver!
I only wanted to buy a ticket to one event at Silverstone and was forced to download this app, which has put me right off. I can’t just download and print a paper ticket and instead have to clog up my phone with your app which is painful to use, requires an invasive level of detail and demands all the information again that I gave when I bought the ticket. What happens now if my phone battery fails after driving for 2 hours to Silverstone on Saturday? I shall be deleting this App when I get home and am unlikely to be back.
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Useless app
To many personal questions for such a useless app.
A backward step
A broken phone screen meant my pass couldn’t be scanned. Woman on the gate said ‘I’ve sent people home for less’. She turned me away. Luckily I went to another gate and just walked straight in – the staff there didn’t even ask to see my pass. They probably saw the expression on my face and were already tired of arguments with unhappy customers.
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