simplehuman mirror

simplehuman mirror

manage hi-fi and pro mirrors

70 ratings
76 reviews
Free

Details

  • Released
  • Updated
  • September 20, 2019
  • November 13, 2025

Features

simplehuman mirror screenshot #1 for iPhone
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simplehuman mirror screenshot #6 for iPhone
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About

Control and customize your smart mirror's lighting and audio features. Adjust brightness, set schedules, and access presets for an optimized experience. Connect and manage your device for personalized use.

Adjust Tru-Lux stay-on time
Access preset light settings
Enable night light feature
Schedule night shift
Register your mirror
Enable Alexa (Hi-Fi only)
Adjust audio EQ (Hi-Fi only)
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What users say

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What's New in simplehuman mirror

1.7.6

November 13, 2025

Bug fixes and improvements.

User reviews

Wifi?

I logged in and for the wifi setting up thing it said something about not expecting it for some sort of reason and I retried it but it took forever to find my wifi

If I could give a 0 star rating I would

I’ve been contacting the Simplehuman team for months about the app not working with my mirror, and all I keep hearing is that they’re “working on it.” It’s been over four months with no real fix or progress. The mirror is supposed to be a premium product, yet it relies on an app that completely ruins the experience.

It’s honestly unbelievable that a company of this size hasn’t fixed an issue that affects so many customers. The reviews here speak for themselves — people have been complaining for years and nothing has changed. If the app can’t be fixed, they should at least create a new one so customers can actually use what they paid for.

I love the mirror itself, but it’s basically useless without the app. Simplehuman, do better.
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Ne sert à rien

Impossible de connecter le miroir en plus wifi indétectable
Pour le prix du miroir c’est pas serieux

Mom

Easy set up! Love it

INTERNAL SERVICE ERROR

I just purchased a new mirror, and I cannot connect it to the WiFi. I keep getting a message that says internal service error. It’s been 5 days and it still will not connect and they don’t make this mirror anymore. This is upsetting. I’ve un-installed the app and updated my phone to the newest IOS. I’m giving it 3 more days or I may have to return it and not look back.
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Developer apps

User experience

🐞

Reported Bugs

21 issues

Internal service error during setup

Bug

Cannot connect mirror to WiFi

Bug

App does not pair with phones

Bug

Mirror won't light up or turns off quickly

Bug

App shows 'not connected to WiFi' despite connection

Bug

App settings not applied to mirror

Bug

Mirror linked to another account error

Bug

Magic link/password reset emails not received

Bug

App overlay on text

Bug

App logs out users

Bug

App doesn't recognize mirror after updates

Bug

App doesn't save settings

Bug

App crashes

Bug

App doesn't recognize old accounts

Bug

App doesn't allow registration of existing mirrors

Bug

App doesn't display battery level

Bug

App limits mirror on-time to 30 seconds

Bug

App doesn't recognize mirror after update

Bug

App doesn't allow Alexa connection

Bug

App doesn't connect to WiFi router

Bug

App gets stuck in connection loop

Bug

Requested Features

7 requests

Fix app connectivity issues

Feature

Restore old app features (e.g., longer auto-off times, battery level display)

Feature

Improve customer support responsiveness

Feature

Create a new, functional app

Feature

Allow users to control mirror on-time duration

Feature

Add a power button in the app

Feature

Provide a phone number for live support

Feature

FAQ

What does the simplehuman mirror app do?

This app serves as a companion for simplehuman pro and hi-fi smart mirrors. It allows you to control various features of your mirror, including lighting settings, stay-on times, and audio adjustments for Hi-Fi models.

What are the key features of the app?

Key features include adjusting the Tru-Lux stay-on time, accessing preset light settings, enabling a night light, scheduling night shifts, registering your mirror, and for Hi-Fi models, enabling Alexa and adjusting audio EQ.

Is the simplehuman mirror app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned.

What devices is this app compatible with?

This app is specifically designed to work with simplehuman pro and hi-fi smart mirrors. It is not compatible with other types of mirrors or devices.

How can I use this app to improve my mirror experience?

You can use the app to personalize your mirror's lighting to suit your needs, such as setting specific brightness levels or scheduling light changes. For Hi-Fi models, you can also integrate with Alexa and fine-tune audio settings for a more customized experience.