Sincere Pet Rewards Debit Card User Reviews

Top reviews

What’s wrong with the app ??

Hello so this app was amazing since I first found out about it . I notice that I sent out my invite code and they are telling me its not working.

Incorrect information

Considering they do no credit check and I do have impeccable credit. I don’t understand why I was turned down for a card, considering it is a debit card. I wanted to check and see if I could have possibly put in some wrong information. There is no way to get back into the account and see if you need to make corrections. you cannot fill another application out because once it sees your phone number you cannot redo it so please advise on how I can try this again
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Savings for my dog!

I get savings on things I already spend on my dog. This is a no brainer.

Response from developer

Thank you for sharing.

Way to long to fund account

Up to 3 days to get money onto the account from a bank transfer. Way to long. Thought it was instant.

Response from developer

Thank you for the feedback. Banks have holding periods, typically 3 business days, to create a more secure transfer process. We are working with our bank partners to improve this.

Great app!

I like how convenient and easy the app is. Solely using it for pet care is helpful when you want to save or have funds for your pet.

Response from developer

Thank you for your supportive comments.

Scam!

They said no credit check but I sent them all my personal information anyway. Then they make me wait days just to ask for a photo of my social security card and w-2 and other things. My capital one credit card didn’t even ask for all that!! Uninstalled and will NEVER use them. Cash app is better

Response from developer

Thank you for the feedback. We make no credit checks. Sincere is a debit card, so you are spending your money. We do make identity checks to ensure you are genuine. These checks has no impact on your credit records.

Awesome!

Very cool app with a neat personalized card. Getting cash back for various pet-related purchases is a great idea and I look forward to using it.

Response from developer

Thank you for you comments. It really makes our day :)

Okay, but…

The app should have dark mode and better login options.

Response from developer

Thank you for the suggestion. It is on our roadmap.

Doesn’t even work

Wouldn’t even let me put my address in or variations of it :/

Response from developer

Thank you for the comments. Please email us wecare@trysincere.com and we'll get this resolved for you.

Rejected!

The idea of this is quite neat since I’m a mom of three cats. I signed up after giving them my personal information, but the app stopped working and wasn’t allowed back on. Some time passed and they informed me I wasn’t accepted. Utter disappointment.

Response from developer

Thank you for the feedback. We make no credit checks. Sincere is a debit card, so you are spending your money. We do make identity checks to ensure members are genuine. These checks has no impact on your credit records.

Trying to contact you is impossible

I can’t get logged into my account. I have been searching for 2 days and cannot find anywhere that I can call or even email you.

Response from developer

Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at wecare@trysincere.com