Great vehicles.
Great vehicles, excellent service, and an easy-to-use app. However, the interior windows are consistently very dirty, and the buildup can seriously reduce visibility—especially when sunlight hits the glass. This is more than a cosmetic issue; it can become a safety concern. I’d really like to see more attention given to cleaning the inside of the windows between rentals.
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Ongoing App improvement
Sixt has become my new favorite. Best cars. Streamlined service. And the app works.
Cancellation last minute
App is intuitive; however, the company keeps cancelling cars right up to the last minute. Not acceptable: if you book, we expect confirmation. Most importantly, the company should stick with the confirmation rather than leave us in the loop two days prior to picking up the car. Nothing wrong with the technology of the app itself. Severe inherent flaws when it comes to booking
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Needs real charge menu option
While it is nice the app has charging stations, getting the charge button to show on the main page to access the feature is hit or miss. Needs to have a clear way to access it at all times, especially when renting an electric car.
Reliable and fare
Even if something goes wrong, Sixt come forward and fix the issue.
Ms GlobeTrotter
Excellent & User Friendly
I love them
I love them
很差的体验
车是脏的，事先没有说明超过7天要涨每天的租金。有违章等及时缴款不用罚金的，硬是给你拖到出现罚金了才告诉你，不是一次两次了。
Bester kulanter Kundenservice
Im Voraus: Ich nutze Sixt nur für das Carsharing.
Noch nie ist mir ein Kundenservice so entgegen gekommen, wie der von Sixt. Einmal hatte das Auto Verbindungsprobleme, weswegen ich es doch nicht mieten konnte und ich habe dafür einen 8€ Gutschein bekommen. Gestern wollte ich ein Auto für 24h mieten und habe aber statt 24h versehentlich den Minutentarif gewählt. Nachdem die Miete dann für über 3 Stunden lief, bekam ich eine Nachricht vom Kundenservice, dass ich sie bitte anrufen soll, um eine hohe Rechnung zu vermeiden, da sie davon ausgegangen sind, dass ich etwas falsch gebucht habe. Am Telefon wurde mir dann erklärt, dass sie den Tarif nicht umbuchen können und dass ich die Miete bitte beenden soll. Dann kam der Knüller: der Mitarbeiter würde die Rechnung sogar stornieren! Unglaublich kulant, vielen vielen Dank. Ich hätte einfach 75€ wegen eigener Dummheit zahlen müssen. Ich kann Sixt nur empfehlen.
Noch nie ist mir ein Kundenservice so entgegen gekommen, wie der von Sixt. Einmal hatte das Auto Verbindungsprobleme, weswegen ich es doch nicht mieten konnte und ich habe dafür einen 8€ Gutschein bekommen. Gestern wollte ich ein Auto für 24h mieten und habe aber statt 24h versehentlich den Minutentarif gewählt. Nachdem die Miete dann für über 3 Stunden lief, bekam ich eine Nachricht vom Kundenservice, dass ich sie bitte anrufen soll, um eine hohe Rechnung zu vermeiden, da sie davon ausgegangen sind, dass ich etwas falsch gebucht habe. Am Telefon wurde mir dann erklärt, dass sie den Tarif nicht umbuchen können und dass ich die Miete bitte beenden soll. Dann kam der Knüller: der Mitarbeiter würde die Rechnung sogar stornieren! Unglaublich kulant, vielen vielen Dank. Ich hätte einfach 75€ wegen eigener Dummheit zahlen müssen. Ich kann Sixt nur empfehlen.
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Outstanding
I am thankful for SIXT. SIXT makes car renting a pleasant experience, with extremely gentle and efficient staff
Sixt used to be expensive and good, now it’s expensive and bad
The cars are always dirty, the service is terrible, the “help” team in India just don’t know what they are doing and are terribly ill equipped (I’d rather speak with an AI).
Just useless and expensive
Just useless and expensive
Flexible insurance options, customer knows what choosing 🏆👈
Really impressed with the SIXT app. It’s very intuitive and easy to use, making the whole booking process quick and straightforward.
I especially like how clearly the total price is shown, including insurance, with simple options such as All Inclusive or Flex. Compared to other rental companies, SIXT makes the pricing much more transparent.
The car selection and filters also work really well, making it easy to find the right vehicle. Most importantly, you want to know that the car you book will actually be reserved and available when you arrive.
Overall, a very user-friendly and transparent app that makes renting a car much easier.
I especially like how clearly the total price is shown, including insurance, with simple options such as All Inclusive or Flex. Compared to other rental companies, SIXT makes the pricing much more transparent.
The car selection and filters also work really well, making it easy to find the right vehicle. Most importantly, you want to know that the car you book will actually be reserved and available when you arrive.
Overall, a very user-friendly and transparent app that makes renting a car much easier.
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Quit the upsell
Just wanted a particular car. Hard to do with the upsells.
Sixt The Best
Don’t get on the road without Sixt. And Be a SixtOne. Always Sixt.
Best experience EVERY TIME
From Hawaii, Southern California, Utah, San Diego, etc., the experience and customer service has been exceptional. When other companies have hour+ wait times to get your car, SIXT is fast and efficient. I have paid more to rent from SIXT rather than deal with the unknowns from other companies.
Money taken, but no car available
Booked a car 2 days upfront, got email confirmation, my card has been charged just to find out when I get to the desk that they do not have any available cars.
Now I am in the situation of desperately looking for a car that I need the following day at 6 in the morning. To make things worse, this took place sunday afternoon, when most places are closed.
All they could do for me is offer me a refund, which can take up to 2 weeks to receive.
How can you sell something you do not have? This should be illegal. There was a couple from australia who was in a similar situation.
Stay away from this company!
Now I am in the situation of desperately looking for a car that I need the following day at 6 in the morning. To make things worse, this took place sunday afternoon, when most places are closed.
All they could do for me is offer me a refund, which can take up to 2 weeks to receive.
How can you sell something you do not have? This should be illegal. There was a couple from australia who was in a similar situation.
Stay away from this company!
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Always great
Easy and Fast
Booo
Used to be able to see my old reservations. Now it has a 30 day limit useless
Fastest car rental in USA
Easy and fast, cars are top notch
Unusable
The app is genuinely unusable for me, sign in button does not work, continuing as guest doesn’t give you access to anything. Trying to create a new account will end up pending endlessly.
Using quick sign in via google or apple will just lead straight back to the sign in screen.
Typing in email manually does nothing.
All I want to do is check in my reservation in advance and due to being forced to use the app I am able to do so. Genuinely one of the worst designed systems I’ve had the displeasure of interacting with.
Using quick sign in via google or apple will just lead straight back to the sign in screen.
Typing in email manually does nothing.
All I want to do is check in my reservation in advance and due to being forced to use the app I am able to do so. Genuinely one of the worst designed systems I’ve had the displeasure of interacting with.
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