Access 24/7 virtual GP appointments with qualified UK-registered clinicians. Get advice, prescriptions, and referrals seamlessly from anywhere in the world. Your medical records are securely stored and can be shared with your NHS GP.
What We Love
- 👍 Easy to book appointments
- 👍 Good service and doctors
- 👍 Competent doctors
- 👍 Quick and easy to use
- 👍 Convenient video consultations
- 👍 Comprehensive insurance coverage
- 👍 Face-to-face appointment availability
- 👍 Professional and proper interface
- 👍 Good advice from doctors
- 👍 User-friendly app
Room to Improve
- 🐛 App crashes frequently
- 🐛 Login issues and errors
- 🐛 Overly complicated system
- 🐛 Poor UI and user experience
- 🐛 Technical difficulties during calls
- 🐛 Unclear booking process
- 🐛 Inconsistent Face ID/biometric login
- 🐛 App not loading or freezing
- 🐛 Long waiting times for appointments
- 🐛 Prescriptions not sent
- 🐛 Landscape mode not supported
- 🐛 Bluetooth/earbud issues
- 🐛 Keyboard covers text input
- 🐛 App sends users between different apps
- 🐛 Difficulty activating accounts
- 🐛 Limited file upload size
- 🐛 No save options for questionnaires
- 🐛 Doctor cancellations
- 🐛 Service down messages
- 🐛 Lack of empathy from clinicians
- 🐛 Difficulty finding GPs, emphasis on AHPs
- 🐛 No option to change pharmacy
- 🐛 Children only allowed under one parent
- 🐛 Unresponsive customer service
- 🐛 App not real-time
- 🐛 Missing appointments
- 🐛 Privacy concerns with photo requirement
- 🐛 Booking system not reliable
- 🐛 Support emails ignored
- 🐛 Call center staff unhelpful
- 🐛 Incorrectly marked as no-show
- 🐛 No landscape display mode
- 🐛 Restrictive issue selection for appointments
- 🐛 No option to edit during setup
- 🐛 App not working for new signups
