Failed on start up
I’m travelling here with an ESIM and cannot sign up with a mobile number.
Amazing stuff
So good
Pointless
I have to enter my number to buy a ticket, but every time i enter my number it comes up with an error, so i cant even purchase a zone ticket
Poor User Interface, Unclear Signup Directions, Screen Resizing Bugs on Newer Devices, Crashes, etc
As the title states
Won’t let me create an account
No matter how many times I try, it keeps saying the My Account service is unavailable.
Very poor app
I was using this app for several months until recently. Now I cannot buy a ticket. Apple Pay just gets stuck and I cannot add a card. My Swedish husband has contacted the IT Dept and have not been able to help. This means that I have to get to the station earlier in order to buy a ticket. I can’t even buy a ticket in advance at the station because it is time limited when bought. So this app is the only option BUT IT DOES NOT WORK. I miss the very helpful Stockholm SL app.
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+ Metro not an option
I find the app easy to use and navigate around. The 30 Day + Metro and 10/30 + Metro does not appear as an option to buy or as an add in for me. Yet it is described on your tickets offered page. Has it been discontinued?
Response from developer
The tickets including Metro, are only available to buy from a journey search result or via the zone picker if a danish stop is included.
Ottimo
Comodo per aggiornamenti orari ed informazioni. Se utilizzato da Malmö a Copenaghen e ritorno si paga in corone svedesi quindi più conveniente.
Great app!
App works without any troubles. Great translation to English and much of explanations and descriptions. Easy ticket buying with, also with discounts. Very big plus for „Messages” section, where You’re informed about potential disruptions and monitoring.
Can find no language change to English
Want to buy tourist app. They have info to buy it in App from website. Cannot find way to view English in the app to know which ticket to buy! Completely useless for English speakers!
Great App. Horrible service.
The app is self-explanatory, intuitive to use and reliable. The range and number of bus connections is outrageous. Without your own car, you are completely helpless outside the cities.
Barn
Det verkar som att företaget bryr sig mer om cyklar än om barn. Prioriteringarna är tydliga, tyvärr
Great transit app
I’ve been using this app to get around Skåne (and to Kastrup) since July for a mix of work and pleasure trips. It’s easy to put in the stops I plan to visit and have the app calculate the cheapest ticket to cover my plans. I just got back from visiting the area with a friend and it was so easy to book multi-person tickets and save money.
It’ll be great when Apple Pay is implemented. At present my bank requires me to input a code each time I buy a ticket, which gets a bit tiresome. This isn’t really Skånetrafiken’s fault, but Apple Pay will eliminate the pain point.
It’ll be great when Apple Pay is implemented. At present my bank requires me to input a code each time I buy a ticket, which gets a bit tiresome. This isn’t really Skånetrafiken’s fault, but Apple Pay will eliminate the pain point.
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Response from developer
Thanks for the positive feedback! Regarding Apple Pay we plan to ship this during spring. -Regards the App team at Skånetrafiken
Funkar utmärkt
Appen funkar jättebra.
It could be great but not yet
If you’re traveling in southern Sweden, you basically need this app. I don’t know what languages it supports, but as an English speaking traveler I’m grateful there is English support in-app.
Note that regardless of your language selection, their marketing team hasn’t heard of segmentation yet so you’re going to get Swedish language spam from them every day, potentially multiple times per day. And if you’re trying to figure out how to unsubscribe, the instructions are in Swedish. But it’s also not one-click so it takes you to a page in Swedish that you have to figure out what to click to unsubscribe. I spent a lot of time on this part because it’s really awful but also really easily avoidable if they’d just segment their marketing campaigns based on in-app language selection.
I did find it really hard to track my in-progress routes on this app so it was not always easy to know when I needed to prepare to disembark.
It would be really really nice to have Apple Pay as a payment option. For some reason they declined to accept my perfectly good Apple Card directly.
Note that regardless of your language selection, their marketing team hasn’t heard of segmentation yet so you’re going to get Swedish language spam from them every day, potentially multiple times per day. And if you’re trying to figure out how to unsubscribe, the instructions are in Swedish. But it’s also not one-click so it takes you to a page in Swedish that you have to figure out what to click to unsubscribe. I spent a lot of time on this part because it’s really awful but also really easily avoidable if they’d just segment their marketing campaigns based on in-app language selection.
I did find it really hard to track my in-progress routes on this app so it was not always easy to know when I needed to prepare to disembark.
It would be really really nice to have Apple Pay as a payment option. For some reason they declined to accept my perfectly good Apple Card directly.
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Response from developer
Thanks for the feedback! Regarding Apple Pay we plan to ship this during spring. -Regards the App team at Skånetrafiken
Foreign phone number and no english support on main website for customer complaint
The app does not send sms to foreign phone number. Says I need to reach customer service but no english support on website.
Terrible user experience
Very difficult to use if you are a foreign visitor; challenging to add payment methods and requires credit card code activation every time. Why not link to Apple Pay? Would be infinitely easier and more secure.
Minna réen
Min mamma tvingar mig att åka på det här elaka företaget och om de kommer på tv nu och låsas vara helt oskyldiga kommer jag DÖ.de ger inget wi-fi och de säger att de gör det!😤😡🤬
App works well but the transport system is Horrible
There are always delays in the local buses. One bus gets delayed And you end up getting buses at the same time. Because of these delays you end up missing the interconnecting regional buses/trains .. One ends up wasting a lot time waiting just in waiting for the interconnecting buses and trains because of the delays in the local buses ..
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Can’t use app if you have an eSIM
Hi, like the review left by ‘K in ACT’ a few months ago, I’m having the same problem. I cannot receive SMSes as I am from Australia and travelling here in Sweden, using an eSIM. Why do you require sending an SMS to an individual? Can you not have another system to verify someone using the app, such as email verification? It means I can’t use the app.
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