Skillsta User Reviews

Customer Experience

Positive experience57.5% of reviews
Neutral2.9% of reviews
Negative experience39.6% of reviews

~ Based on 1,021 written reviews from the US App Store.

What users say

Is Skillsta Safe?

Skillsta: Life Skills Trainer appears safe based on user ratings. AppsHunter Safety Score for Skillsta is 88/100.

This assessment is based on 3,498 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.8% of ratings point to a safe experience
2.3% of ratings suggest some concerns
11.9% of ratings point to a risky experience

~ Based on 3,498 App Store ratings for Skillsta.

Is Skillsta Legit?

Skillsta: Life Skills Trainer appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Skillsta is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Surprised

didn't expect a phone app to actually change how I talk

Técnica de negociação e conflitos

Excelente

Response from developer

Ficamos felizes em saber que você gostou! Vamos transmitir seu feedback à equipe. Com os melhores cumprimentos, Skillsta.

Prompt support

Lisbeth was kind enough to read my email and act promptly to my request. Thank you

Rubbish

Don’t waste your money

Refund request accepted

I accidentally over ordered after purchasing the app. Customer services were very quick to help and gave me a refund immediately, which was a good service.

Response from developer

We're glad to hear our customer service team was able to assist you promptly with your refund request. Thank you for sharing your positive experience with us! Kind regards, Skillsta Team🖤

Thank you for your help

I wasn’t sure what I was doing and I reached out for help. Lisbeth was so patient and heard me out, helped with my issue and had me going in no time at all. Thanks Lisbeth!

Response from developer

We're thrilled Lisbeth could assist you promptly and patiently with your issue. We'll make sure your kind words reach her! Kind regards, Skillsta Team🖤

Thank you lisbeth

Lisbeth kindly helped me with a subscription query. Fast, efficient and super friendly and helpful. Thank you 🌸

Poor content

I downloaded this wanting an app to help me with creative writing, paid $20 and was so disappointed. The content was at best generic and was in no way helpful. After a couple of days, I deleted the app. I did not sign up for a subscription, but somehow was charged an additional $50 3 months after the initial purchase. This is not listed in my app subscriptions. I can’t find any way to stop them from charging me $ without having my credit card company stop it.

DO NOT USE THIS APP
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Subscription

I accidentally subscribed to this and didn’t realize. The whole team was super helpful!! Very nice, very professional, and helped me any time they could. Definitely one of the nicest and most helpful customer service teams I have had the pleasure of talking to lately. These days you get thrown around to computers which usually leads to no help but not here. Thank you guys again! :)))
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Scamm app

This is a horrible app they steel my money keep making too much transaction in the same day

Pago

App pago. Só dá pra usar colocando cartão de crédito

Response from developer

Olá! Entendemos suas preocupações em relação aos detalhes de pagamento. De acordo com as políticas da App Store, é necessário adicionar um método de pagamento para ativar os Testes Gratuitos. No entanto, nenhuma cobrança será feita se você cancelar a assinatura antes do término do período de teste. Se tiver alguma dúvida, entre em contato conosco pelo suporte-store@skillsta.app — ficaremos felizes em ajudar.

Refund

After cancelling my subscription, I sent an email to Skillsta and asked for refund. It was easy, quick and positive. Thanks Skillsta!

Attention arnaque

Attention, cette application est une arnaque. Vous ne pourrez pas vous désabonner. Lorsqu’on clique sur « contacter le Support » le message suivant s’affiche : « Nous rencontrons un problème. »

Response from developer

Bonjour ! Nous sommes désolés d'apprendre que vous avez rencontré des difficultés pour vous désabonner, et nous comprenons votre frustration. Malheureusement, nous ne pouvons pas vous contacter directement car nous ne disposons pas de votre adresse email. Veuillez nous contacter à support-store@skillsta.app afin que nous puissions examiner vos préoccupations et faire de notre mieux pour résoudre la situation.

Helpful customer service

I had an issue with the billing and the customer service team were quick, friendly and very helpful.

Response from developer

Thank you for sharing your positive experience with our customer service team. We're glad we could assist you with your billing issue efficiently and in a friendly manner. Kind regards, Skillsta Team🖤

Tech support

Lisbeth was super quick and very courteous in resolving my issue. So very thankful

Not helpful

I’m trying the singing section of the app and finding it incredibly frustrating. The exercises seem well designed, but they play a tone once and expect you to remember it. And I’m not sure that the app is picking up the correct tone that I’m singing. I may be off but it’s indicating I’m way off. But the fact that I can’t replay the tone or sing with a tone is more frustrating than it is helpful.
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Overpriced, worthless, false advertising

Scam, don’t bother

Response from developer

Hello! Thank you for sharing your feedback with us. We’re truly sorry to hear that Skillsta didn’t meet your expectations, and we understand how disappointing that can feel. Your feedback helps us improve the app. Please contact us at support-store@skillsta.app — we’d appreciate the opportunity to help.

Good experience

Staff is great and prompt in providing timely support

Response from developer

We're delighted to hear about your positive experience with our staff! We appreciate your kind words and will ensure they are passed on to our team. Kind regards, Skillsta Team🖤

GOLPE

Pessimo

Response from developer

Lamentamos muito saber que sua experiência com a Skillsta não foi positiva. Agradeceríamos muito se você pudesse compartilhar mais detalhes sobre o que não funcionou para você, pois seu feedback nos ajuda a melhorar e a oferecer um suporte melhor aos nossos usuários. Sinta-se à vontade para nos contatar a qualquer momento pelo e-mail support-store@skillsta.app — estamos aqui para ajudar.

Cancellation

Their cancellation process is set up in such a way that you have to navigate through several screens. Unless you know to keep clicking though, the account will not be cancelled and they will continue charging the subscription fee.
They get 1 star from me for being deceptive.

Response from developer

Hi! We’re very sorry for your unpleasant experience we understand your frustration. Unfortunately, we can’t contact you directly because we don’t have your email address. Please reach out to us at support-store@skillsta.app so we can review your concerns and do our best to help resolve the situation.