Skillsta User Reviews

Customer Experience

Positive experience57.5% of reviews
Neutral2.9% of reviews
Negative experience39.5% of reviews

~ Based on 1,055 written reviews from the US App Store.

What users say

Is Skillsta Safe?

Skillsta: Life Skills Trainer appears safe based on user ratings. AppsHunter Safety Score for Skillsta is 88/100.

This assessment is based on 3,496 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.6% of ratings point to a safe experience
2.3% of ratings suggest some concerns
12.1% of ratings point to a risky experience

~ Based on 3,496 App Store ratings for Skillsta.

Is Skillsta Legit?

Skillsta: Life Skills Trainer appears to be a legitimate app. AppsHunter Legitimacy Score for Skillsta is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Big scam

Arnaque débite 40€ pour un free trial

Response from developer

Bonjour ! Nous sommes désolés d'apprendre votre expérience et comprenons combien il peut être frustrant d'être facturé de manière inattendue. Selon la politique d'Apple, il n'est pas possible de facturer un utilisateur avant la fin de la période d'essai gratuite. Il est possible qu'une option payante ait été sélectionnée à la place de l'essai. Veuillez nous contacter à support-store@skillsta.app afin que nous puissions examiner votre cas et vous aider davantage.

Scammers

Fraudulent app

Response from developer

Hello! We’re truly sorry to hear that you feel this way and understand how concerning billing issues can be. Please note that all purchase conditions are clearly displayed before confirmation, including additional offers. We’d appreciate the opportunity to review your situation, so please contact us at support-store@skillsta.app, and our team will be happy to assist you.

Great Customer Service

The app itself wasn’t for me but when I couldn’t figure out how to cancel the right way Lisbeth was seriously helpful and prompt. Thank you for your help Lisbeth!

Super helpful!

Lisbeth was very helpful and accommodating about my subscription cancellation enquiry . Great service :)

Fundamental Skills

Basic fundamental skills good for improving basic emotional intelligence. Ran into a couple questions and Lizbeth from the support team was very quick to respond with kindness and very helpful. Grateful to have support with the app when needed.

Arnaque

Il vont des prélèvements non autorisés. Attention SCAM

Response from developer

Bonjour ! Nous sommes vraiment désolés que vous ressentiez cela et nous comprenons à quel point les problèmes de facturation peuvent être préoccupants. Veuillez noter que toutes les conditions d'achat sont clairement affichées avant la confirmation, y compris pour les offres supplémentaires. Nous aimerions avoir l'opportunité d'examiner votre situation, veuillez donc nous contacter à l'adresse support-store@skillsta.app, et notre équipe se fera un plaisir de vous aider.

ROBBERY!!!!

This app is a scam!!! There are multiple different charges once you download - charges that are not clearly made known to you! I contacted them to stop the charges and they canceled one and left another one open. Billing me $38 a month until discovered. I don’t even remember the lessons from the trial that it was supposed to be so clearly they weren’t that helpful at all.
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Support

Excellent support from Olha!

Arnaque

On ne peut pas se désabonner. Soit disant il faut revenir car l’appli a un problème. J’ai été débité de 7 et 40€ j’espère que ça va s’arrêter là …
Et bien sûr toujours la mm réponse…
Comment ça se fait qu’Apple ne réagisse pas ? Plus d’1 an qu’ils st peinard a prélever sans la moindre sanction !!!

Response from developer

Bonjour ! Nous comprenons votre frustration. Malheureusement, nous ne pouvons pas vous contacter directement car nous ne disposons pas de votre adresse e-mail. Veuillez nous contacter à support-store@skillsta.app afin que nous puissions examiner vos préoccupations et faire de notre mieux pour aider à résoudre la situation.

Gracias Olha

Im very pleased with your help and understanding in this matter. Thank you for your kindness

Ohla

Great customer support

Response from developer

Thank you for your kind words! We're here to help anytime you need assistance. Kind regards, Skillsta Team🖤

Vocal

Good

Arnaque

On ne peut pas se désabonner. Soit disant il faut revenir car l’appli a un problème. J’ai été débité de 7 et 40€ j’espère que ça va s’arrêter là …

Response from developer

Bonjour ! Nous comprenons votre frustration. Malheureusement, nous ne pouvons pas vous contacter directement car nous ne disposons pas de votre adresse e-mail. Veuillez nous contacter à support-store@skillsta.app afin que nous puissions examiner vos préoccupations et faire de notre mieux pour aider à résoudre la situation.

Subscription issues, but excellent customer services.

There are reviews over one year old saying that there is an issue with billing, that this app doesn’t appear under Apple subscriptions, thus can’t be cancelled. The app developers remove money directly from the subscriber’s bank account, and not via Apple or the AppStore.
After highlighting my issue, I received an excellent response from Olha in customer services who took the time to sort things out. Actually it was excellent service, thank you.
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Response from developer

Hello! We take this seriously and want to look at your actual account to investigate. Please email us at support-store@skillsta.app and we'll look into your case properly.

Support Team

The app looked great but unfortunately current personal issues meant I couldn’t commit to it. I therefore had to end my subscription. I got in a bit of a muddle when doing this and emailed the support team to help sort it out. Lisbeth on the support team dealt with my issue and she was excellent. Her contact was prompt and her instructions concise and understandable. She really put me at ease and resolved the issue quickly. She went the extra mile, in my opinion. Excellent service 🏴󠁧󠁢󠁷󠁬󠁳󠁿
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Response from developer

Hello, Thank you for the great feedback! We will definitely let Lisbeth know that her quick help made a difference for you. Wishing you all the best, and you're always welcome back! Kind regards, Skillsta.

Excellent

This app is straight forward and easy to use , the lessons are engaging and comprehensive. Keep up the great work!

Response from developer

Thank you for your kind words! We're thrilled to hear you're enjoying the app and finding the lessons engaging. Your feedback is much appreciated! Kind regards, Skillsta Team🖤

Lisbeth

Lizbeth was very helpful in her customer service role. I appreciate her speed and accuracy in resolving issues!

Refund processed

Lisbeth processed the refund and cancellation promptly and kept me informed

Lisbeth from the support team was brilliant!

Great support team, especially Lisbeth who I was dealing with and who helped me enormously with my issue, solved it within a single email, really wonderful support! Thank you ;)

Response from developer

Thank you for your kind words! I will make sure to pass on your feedback to Lisbeth and the rest of the team. Kind regards, Skillsta Team🖤

It’s Ok

It can use some improvement. Let us be able to tap and hold on the note we need to hear once more instead of making us exit out of the exercise. I have a very difficult time remembering how the note sounds that I’m trying to practice. Other apps are better because they allow the repeat of the note within the exercise.
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