recurring charges I did not authorize
I had a $0 Vocal Image trial through the Apple App Store in October 2025. I canceled it and never knowingly signed up for a paid subscription.
In October 2026, I noticed a $29.99 Vocal Image charge on my credit card. My Apple account showed no active Vocal Image subscription and no $29.99 purchase in my Apple Purchase History.
Vocal Image told me the charge was an Apple purchase, but my credit-card statements listed the charges directly as “Vocal Image,” with no corresponding paid Apple purchase.
My credit-card company later found that this was not a one-time charge: there were more than 10 recurring $29.99 charges over the preceding months.
I had never knowingly authorized these charges.
I did not notice them sooner, but my credit-card company helped dispute and refund them. I canceled the card and had a new one issued to prevent further charges.
I am not seeking another refund. I am seeking accountability and transparency. I want to understand how I was repeatedly charged for a subscription when my only experience with Vocal Image was a canceled $0 Apple App Store trial and I had no active subscription.
I hope Vocal Image investigates how these charges were initiated and authorized. No customer should unknowingly accumulate months of charges.
If you use Vocal Image, check your subscription status and credit-card statements carefully.
In October 2026, I noticed a $29.99 Vocal Image charge on my credit card. My Apple account showed no active Vocal Image subscription and no $29.99 purchase in my Apple Purchase History.
Vocal Image told me the charge was an Apple purchase, but my credit-card statements listed the charges directly as “Vocal Image,” with no corresponding paid Apple purchase.
My credit-card company later found that this was not a one-time charge: there were more than 10 recurring $29.99 charges over the preceding months.
I had never knowingly authorized these charges.
I did not notice them sooner, but my credit-card company helped dispute and refund them. I canceled the card and had a new one issued to prevent further charges.
I am not seeking another refund. I am seeking accountability and transparency. I want to understand how I was repeatedly charged for a subscription when my only experience with Vocal Image was a canceled $0 Apple App Store trial and I had no active subscription.
I hope Vocal Image investigates how these charges were initiated and authorized. No customer should unknowingly accumulate months of charges.
If you use Vocal Image, check your subscription status and credit-card statements carefully.
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This app is such a scam
It charge me a $44.88 without any notice I only purchased a week subscription and it recharge with no confirmation this is such a scam app don’t ever ever never download this app.
Feels Like a Trap, Not a Trial
I canceled within 5 minutes because I immediately saw the app wasn’t for me, and they still charged me the full fee. No real chance to try it, no reasonable refund. Extremely frustrating and unfair. Hated the experience
Response from developer
Hello, We are truly sorry for this frustrating experience. If you subscribed directly through the Apple App Store, Apple manages all billing and subscriptions on their end. You can request a refund directly from them by visiting reportaproblem.apple.com. If you signed up through our website, please email your receipt or account details to support@vocalimage.app. Our team will look up your account details immediately and help resolve this for you.
Doesn’t work
Got through “power of asking questions “ and next step is not opening, it says “wait a moment “. I waited an hour, still loading. Any other options have to pay. Paid 90$ not working not worsted, would like to have refund. Waisted money.
Fraud
The app was advertised on Facebook , I curiously looked at it , on the advert site , there was a agreement to see the app’s content which I give normal click to see it ,without knowing it was a trap to connect to my bank account . Afterwards without any of my knowledge tue app took money out of my account.
So be aware it’s not a genuine application , and never click on any suggestion!
So be aware it’s not a genuine application , and never click on any suggestion!
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