A total scam!
Stay away from this app!
1. Misleading Cancellation Flow: the app's cancellation process is maliciously designed. The "Cancel" button is unresponsive, leaving only a "Continue" button available.
2. Unauthorized Charge via Deceptive UI: Upon clicking "Continue" (expecting to proceed with the cancellation confirmation), the app automatically enrolled me in a new subscription plan and processed the payment immediately without presenting a clear confirmation prompt or secondary authorization screen.
3. Violation of App Store Guidelines: This practice clearly constitutes a "Dark Pattern"—intentionally misleading users into unwanted purchases while preventing them from exercising their right to cancel.
1. Misleading Cancellation Flow: the app's cancellation process is maliciously designed. The "Cancel" button is unresponsive, leaving only a "Continue" button available.
2. Unauthorized Charge via Deceptive UI: Upon clicking "Continue" (expecting to proceed with the cancellation confirmation), the app automatically enrolled me in a new subscription plan and processed the payment immediately without presenting a clear confirmation prompt or secondary authorization screen.
3. Violation of App Store Guidelines: This practice clearly constitutes a "Dark Pattern"—intentionally misleading users into unwanted purchases while preventing them from exercising their right to cancel.
Show more
Response from developer
We’re very sorry for this frustrating experience. We take issues like this seriously and do not intentionally design dark patterns. Please reach out to support@vocalimage.app with your account details so our team can investigate your cancellation issue and assist you immediately.
Used to be useful
Update: Removed yet another star after writing in and getting a canned response that completely ignored my message and disregarded that I've written in about the poor goals integration more than once now.
This app used to be great. It focused on vocal mechanics exercises and explanations, and it did that better than any other app. Now, it's too busy trying to be your therapeutic social skills coach instead. None of the programming is influenced by the goal settings, so your lessons are full of irrelevant spam content. Don't have kids or work with them? Too bad. You still will get lessons about parenting. Don't want to sound more feminine? Too bad, you'll get feminization lessons (vice versa as well). Want to focus on one goal over the others? Too bad. The majority of the content you get will be irrelevant. They said they'd fix it months ago when I left a 4 star rating with critical feedback, and nothing has improved. It's arguably worse, so down to 2 stars it is.
This app used to be great. It focused on vocal mechanics exercises and explanations, and it did that better than any other app. Now, it's too busy trying to be your therapeutic social skills coach instead. None of the programming is influenced by the goal settings, so your lessons are full of irrelevant spam content. Don't have kids or work with them? Too bad. You still will get lessons about parenting. Don't want to sound more feminine? Too bad, you'll get feminization lessons (vice versa as well). Want to focus on one goal over the others? Too bad. The majority of the content you get will be irrelevant. They said they'd fix it months ago when I left a 4 star rating with critical feedback, and nothing has improved. It's arguably worse, so down to 2 stars it is.
Show more
Response from developer
Thank you for the detailed feedback and for supporting our premium version! We're glad our customer service hit the mark. We hear you on the free tier balance and social focus, and we'll share this with our product team. Reach out anytime at support@vocalimage.app—we're here to help!
Scam
Won’t let you cancel
Went downhill with more use of AI
Loved this app for the first 3 months I used it then I subscribed for a year just before Jessica came on the scene. It might be recommended to bring the human back in the loop a bit as the quality of content (mispronouncing words most likely due to misspelling text being processed) has degraded significantly. No longer as happy as I was. 3 months ago I would have given a 5 star rating. Now a 2 is a stretch.
Show more
Attention: it’s not possible to cancel subscription
This is the worst experience ever. It is impossible to cancel your subscription after following all instructions to the letter. Keep getting messages “we’re unable to…”
