Limited Options for Executive Communication
They kept charging me for months after I cancelled
The app itself taught me almost nothing. The real product here is the billing. The moment I shut one door, the next charge slipped in through the window. My bank shrugged, Apple shrugged, and the money kept dripping out of my account like a tap nobody would turn off.
If you value your bank account, steer well clear. A voice coach is supposed to help you raise your voice, not leave you fighting to be heard by your own bank. One star, and only because zero is not an option.
Response from developer
We’re very sorry to hear about this frustrating experience. We take billing issues seriously and want to help inspect your account. Please write to us at support@vocalimage.app with your receipt and profile details so we can investigate what happened and assist you as quickly as possible.
Can’t sign in, bad support and app keeps changing.
Response from developer
We’re so sorry for this experience. You can sign in using the Apple ID linked to your device, even with a hidden email. Please email us at support@vocalimage.app with your profile details—we'll prioritize your ticket, check your account, and help restore your progress as soon as possible!
Good content, bad software
Response from developer
We are so sorry for this frustrating experience! Log-in issues, lost progress, and connection warnings definitely shouldn't be happening. We'd love to fix this for you—please reach out to us at support@vocalimage.app with your account details so we can investigate and resolve this quickly.
Subscriptions
Response from developer
Thank you for reaching out, and we’re sorry for any confusion regarding your charge. Please contact us directly at support@vocalimage.app with your account details so we can investigate your purchase history right away and assist you further!
Impossible de se connecter
Response from developer
Nous sommes navrés pour ce désagrément ! Essayez de restaurer votre achat dans l'application ou de vous connecter avec le bon compte. Si le problème persiste, contactez-nous à support@vocalimage.app avec votre reçu pour que nous puissions débloquer votre accès rapidement !
It didn’t work for me
Response from developer
Thank you for the detailed feedback! We’re glad the reading exercises and AI voice feedback helped. You can choose specific exercises in the Library, and we're actively working on adding human-led video content. Please feel free to share more thoughts with us at support@vocalimage.app!
Nice
Can’t sign in, bad support and app keeps changing.
Response from developer
We’re so sorry for this experience. You can sign in using the Apple ID linked to your device, even with a hidden email. Please email us at support@vocalimage.app with your profile details—we'll prioritize your ticket, check your account, and help restore your progress as soon as possible!
I finally had the conversation
Terrible
Creo que necesito una guía para usar esta aplicación
Deceptive pricing
Then immediately charges 9.99. Horrible business practices regardless of the program.
Canceled my subscription
Now, most of the app has more to do with socialization than vocalization. They've completely gutted all of the value out of the app. Now it forces you to participate in irrelevant BS that have nothing to do with VOCAL skill development rather than communication development. They are COMPLETELY DIFFERENT SKILLS.
Ever since they abandoned the purpose and original user base, everything has gone down hill from my ability to use this to train, the quality of the training material itself, and the capacity of customer service to actually be useful. I shouldn't have to write in about the same issue 3-5 times and get a canned response from what sounds like an illiterate bot.
I previously wrote that it was still worth it despite some changes, and I was wrong. I have since canceled my subscription.
Refund processed
Response from developer
We are so sorry for this frustrating experience! We definitely want to help you resolve this right away. Please email us at support@vocalimage.app with your payment receipts so our team can locate your account, verify your subscription status, and assist you immediately.
Scam
Great
Good luck if you ever want these guys to stop charging you.
Scammers 💯
Response from developer
We’re sorry to hear about this! Charges only occur with an active subscription, and if you can't access features, you may be logged into a different account. Please contact us at support@vocalimage.app with your receipt so we can help locate your account and resolve this for you!
Be Very Careful of Your Payment
I had a frustrating experience with Vocal Image that I purchased a yearly plan in July, but only a month later, the renewal information disappeared and I was being asked to renew again. I also couldn’t find a straightforward way to contact customer support, and the app would not allow me to select the option to cancel my plan. I really want to enjoy the app, but this is very shady.
Based on my experience, I strongly recommend taking screenshots of your purchase, subscription status, and cancellation confirmation whenever using apps like these. Keep your receipts and check your billing regularly.
Response from developer
We’re so sorry for this frustrating experience! This sounds like a technical sync issue with your account. Please email us at support@vocalimage.app with your purchase receipt or screenshot so we can locate your yearly subscription and restore it for you right away. We're here to help!
