A total scam!
1. Misleading Cancellation Flow: the app's cancellation process is maliciously designed. The "Cancel" button is unresponsive, leaving only a "Continue" button available.
2. Unauthorized Charge via Deceptive UI: Upon clicking "Continue" (expecting to proceed with the cancellation confirmation), the app automatically enrolled me in a new subscription plan and processed the payment immediately without presenting a clear confirmation prompt or secondary authorization screen.
3. Violation of App Store Guidelines: This practice clearly constitutes a "Dark Pattern"—intentionally misleading users into unwanted purchases while preventing them from exercising their right to cancel.
Response from developer
We’re very sorry for this frustrating experience. We take issues like this seriously and do not intentionally design dark patterns. Please reach out to support@vocalimage.app with your account details so our team can investigate your cancellation issue and assist you immediately.
Used to be useful
This app used to be great. It focused on vocal mechanics exercises and explanations, and it did that better than any other app. Now, it's too busy trying to be your therapeutic social skills coach instead. None of the programming is influenced by the goal settings, so your lessons are full of irrelevant spam content. Don't have kids or work with them? Too bad. You still will get lessons about parenting. Don't want to sound more feminine? Too bad, you'll get feminization lessons (vice versa as well). Want to focus on one goal over the others? Too bad. The majority of the content you get will be irrelevant. They said they'd fix it months ago when I left a 4 star rating with critical feedback, and nothing has improved. It's arguably worse, so down to 2 stars it is.
Response from developer
Thank you for the detailed feedback and for supporting our premium version! We're glad our customer service hit the mark. We hear you on the free tier balance and social focus, and we'll share this with our product team. Reach out anytime at support@vocalimage.app—we're here to help!
Scam
Went downhill with more use of AI
Attention: it’s not possible to cancel subscription
Ganz nett, aber viel KI
Response from developer
Vielen Dank für Ihr Feedback! Es freut uns, dass Ihnen die Übungen helfen. Wir arbeiten ständig daran, unsere Inhalte zu verbessern, und nehmen Ihr Feedback zur KI sehr ernst. Schreiben Sie uns gerne an support@vocalimage.app, wenn Sie weitere Anregungen haben!
Bon début
Response from developer
Merci pour votre avis ! Nous sommes ravis que les exercices vous plaisent pendant votre période d'essai. Si vous avez des questions ou des suggestions, n'hésitez pas à nous écrire à support@vocalimage.app. Bonnes séances !
Beware
Thank you for reaching out to us and providing required info. Please note, as the app developer, we do not have the ability to manage in-app purchases or refund requests directly. To cancel a subscription and request a refund from the Apple Store, you can follow these instructions
Response from developer
We’re very sorry for the confusion and trouble with your account! We’d love to help locate your active subscription and restore your access immediately. Please write to us at support@vocalimage.app with your purchase receipt so we can resolve this for you directly.
A Excellent Image Development Tool
vraiment utile
Response from developer
Merci beaucoup pour votre retour ! Nous sommes ravis que les jeux de rôle vous aident dans vos situations du quotidien. Si vous avez des questions ou des suggestions, n'hésitez pas à nous écrire à support@vocalimage.app – nous sommes là pour vous !
This app is a trap, be very careful
Apple should remove this app from the store.
Be careful of fake charges
I did cancel right after the trial and they charged me the premium version for $75.
Actually I had 3 charges appear on my card and I am going to pursue this till I get my money back.
Watch for all credit cars charges from this company.
J’aime beaucoup
Response from developer
Merci beaucoup pour votre retour ! Nous sommes ravis que les exercices et le design vous plaisent déjà après seulement quelques jours. Si vous avez des questions ou des suggestions, n'hésitez pas à nous écrire à support@vocalimage.app. Continuer votre belle progression !
False Charge
I DEMAND A REFUND
Response from developer
We are very sorry to hear about your experience. Please reach out to us at support@vocalimage.app with your account details so we can investigate your account issues and assist you as quickly as possible.
Впечатляет
Forcing Us to get Premium
Very questionable tactic and leaves a bad taste in my mouth. I value transparency and user choice, and experiences like this make me reconsider renewing my subscription. If this doesn’t change, I’ll likely explore other alternatives when my current subscription ends.
