Refund processed
Response from developer
We are so sorry for this frustrating experience! We definitely want to help you resolve this right away. Please email us at support@vocalimage.app with your payment receipts so our team can locate your account, verify your subscription status, and assist you immediately.
Scam
Great
Good luck if you ever want these guys to stop charging you.
Scammers 💯
Response from developer
We’re sorry to hear about this! Charges only occur with an active subscription, and if you can't access features, you may be logged into a different account. Please contact us at support@vocalimage.app with your receipt so we can help locate your account and resolve this for you!
Be Very Careful of Your Payment
I had a frustrating experience with Vocal Image that I purchased a yearly plan in July, but only a month later, the renewal information disappeared and I was being asked to renew again. I also couldn’t find a straightforward way to contact customer support, and the app would not allow me to select the option to cancel my plan. I really want to enjoy the app, but this is very shady.
Based on my experience, I strongly recommend taking screenshots of your purchase, subscription status, and cancellation confirmation whenever using apps like these. Keep your receipts and check your billing regularly.
Response from developer
We’re so sorry for this frustrating experience! This sounds like a technical sync issue with your account. Please email us at support@vocalimage.app with your purchase receipt or screenshot so we can locate your yearly subscription and restore it for you right away. We're here to help!
Got my confidence back
Scam. Charged my acct without permission and my bank detect their fraud charge
A total scam!
1. Misleading Cancellation Flow: the app's cancellation process is maliciously designed. The "Cancel" button is unresponsive, leaving only a "Continue" button available.
2. Unauthorized Charge via Deceptive UI: Upon clicking "Continue" (expecting to proceed with the cancellation confirmation), the app automatically enrolled me in a new subscription plan and processed the payment immediately without presenting a clear confirmation prompt or secondary authorization screen.
3. Violation of App Store Guidelines: This practice clearly constitutes a "Dark Pattern"—intentionally misleading users into unwanted purchases while preventing them from exercising their right to cancel.
Response from developer
We’re very sorry for this frustrating experience. We take issues like this seriously and do not intentionally design dark patterns. Please reach out to support@vocalimage.app with your account details so our team can investigate your cancellation issue and assist you immediately.
Used to be useful
This app used to be great. It focused on vocal mechanics exercises and explanations, and it did that better than any other app. Now, it's too busy trying to be your therapeutic social skills coach instead. None of the programming is influenced by the goal settings, so your lessons are full of irrelevant spam content. Don't have kids or work with them? Too bad. You still will get lessons about parenting. Don't want to sound more feminine? Too bad, you'll get feminization lessons (vice versa as well). Want to focus on one goal over the others? Too bad. The majority of the content you get will be irrelevant. They said they'd fix it months ago when I left a 4 star rating with critical feedback, and nothing has improved. It's arguably worse, so down to 2 stars it is.
Response from developer
Thank you for the detailed feedback and for supporting our premium version! We're glad our customer service hit the mark. We hear you on the free tier balance and social focus, and we'll share this with our product team. Reach out anytime at support@vocalimage.app—we're here to help!
Fee Trap
Scam do not download
Useful content but roleplay exercises are culturally off
Turns out I was right!
it’s actually based in Estonia. Which explains a lot. The roleplay stuff probably works fine in their own culture but if you actually follow that advice somewhere else, it could land you in a bad spot.
Scam
Went downhill with more use of AI
Attention: it’s not possible to cancel subscription
Ganz nett, aber viel KI
Response from developer
Vielen Dank für Ihr Feedback! Es freut uns, dass Ihnen die Übungen helfen. Wir arbeiten ständig daran, unsere Inhalte zu verbessern, und nehmen Ihr Feedback zur KI sehr ernst. Schreiben Sie uns gerne an support@vocalimage.app, wenn Sie weitere Anregungen haben!
Bon début
Response from developer
Merci pour votre avis ! Nous sommes ravis que les exercices vous plaisent pendant votre période d'essai. Si vous avez des questions ou des suggestions, n'hésitez pas à nous écrire à support@vocalimage.app. Bonnes séances !
Beware
Thank you for reaching out to us and providing required info. Please note, as the app developer, we do not have the ability to manage in-app purchases or refund requests directly. To cancel a subscription and request a refund from the Apple Store, you can follow these instructions
Response from developer
We’re very sorry for the confusion and trouble with your account! We’d love to help locate your active subscription and restore your access immediately. Please write to us at support@vocalimage.app with your purchase receipt so we can resolve this for you directly.
