Good Concept
If you have a small pool service business, this app can prove itself useful. However, if you plan to incorporate it in your semi-large to large pool company, do not use Skimmer. Very buggy, slow, and frustrating... 2 stars
Trash
More vibe coded BS. So many features, and all are executed poorly. If you have a service department, don’t use this app. Not service technician friendly and a huge headache for everyone else.
Trash
Does Abby trash it was great when I was a mom and pop up big company took over it and now it never works. It crashes all the time mixes up the routes left and right half the time the technician’s names aren’t even in the system. it locks you out makes you change your password every other time you enter..
Trash I’m done I’m leaving. I cannot stand this app. I’ve literally thrown my phone because of it.
Trash I’m done I’m leaving. I cannot stand this app. I’ve literally thrown my phone because of it.
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Update broke saved password autofill
Great up until latest update!
The latest update 12.16 removed the ability to recall saved passwords on iPhone. I run my own pool business and also service accounts for another company as a tech, so I switch between two logins several times a day while on the road. Before the update, switching took seconds. Now I have to manually type a username and password every time, which wastes working time and is a real problem when I'm logging service data between stops.
I contacted support, submitted the screen recording they asked for, and followed up by email. No response so far. This is a basic workflow feature for anyone managing more than one account. Please restore autofill support or tell us when a fix is coming.
The latest update 12.16 removed the ability to recall saved passwords on iPhone. I run my own pool business and also service accounts for another company as a tech, so I switch between two logins several times a day while on the road. Before the update, switching took seconds. Now I have to manually type a username and password every time, which wastes working time and is a real problem when I'm logging service data between stops.
I contacted support, submitted the screen recording they asked for, and followed up by email. No response so far. This is a basic workflow feature for anyone managing more than one account. Please restore autofill support or tell us when a fix is coming.
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App often signs you out
App signs you out and inconveniences you and slows you down from getting to your work. This is annoying when you could just leave people’s accounts signed in. I’m busy I don’t have time to reset a password that I haven’t had to in a year just so I can access my work.
Ehh
I have to use it for work but it constantly needs updated for a bug and you have to manually sync it every time you want to see what your work load is like
Keep glitching
When you glitch and have the Pools go in different order, do not like that
Meh, more of a headache
App didn’t even auto update or tell me there was an update. It started performing super slow and updating was taking ten minutes or more even on WiFi at 1gbs. Went to check the store and what a surprise, update
To Many Glitches
Used to be a good app! Not good anymore! We do not get work done efficiently bc of all the glitches and updates that are NOT needed
Good pool App
Let me upload pictures and videos after job is done. Even if it says uploaded after.
Pro
Pretty good so far 🤙🏽
Great idea, buggy as all get out
When It works it’s great. Most times I need to restart the app to get a customers page to load
Route Optimizing
Bring back route optimization button😩
Best
Pool App
Worst app
Constantly freezing, have consistent issues with syncing, I can’t believe we pay for this app and it works like this. I email support, takes weeks to hear back. Do NOT recommend for anyone with more than 25 pools. It’s so bad we are developing our own with our in house team. Trash! Stay away!!!!
Top
Top
No connection to customers
They will make improvements that you don’t care about and then double your price. At first they’ll make the upgrade an add on but when no one wants to pay extra for it they’ll just raise your price an tell you that add on is included.
They’ve double the price twice in the last few years.
Don’t get started with them is my advice.
They started out being run by real pool guys but that’s no longer the case and as a customer I feel that.
They’ve double the price twice in the last few years.
Don’t get started with them is my advice.
They started out being run by real pool guys but that’s no longer the case and as a customer I feel that.
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Always Doubles Jobs!
I use two devices. My cell is marked as my primary device in the app and my tablet is secondary, not marked as primary device. It almost ALWAYS doubles my route stops. It looks so messy and is very frustrating to not be able to tell how many jobs I actually have left and it ruins what order my jobs are in. It said it was fixed recently but it is still happening.
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Great software
Great software. Keeps me organized and looking professional
POS
Constantly crashing
