Skimmer Pro User Reviews

Name: Skimmer Pro
Rating: 4.6 (3330 reviews)

Skimmer Pro

Skimmer LLC

💼 Business

📊 Productivity

Customer Experience

Positive experience46.3% of reviews

Neutral6.1% of reviews

Negative experience47.6% of reviews

~ Based on 82 written reviews from the US App Store.

What users say

Summarized from real user reviews of Skimmer Pro. Based on 3.3K reviews and a 4.6/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Business app.

Positive things

🚀Efficient app
👍Great customer support
💡Helpful features
🚀Transforms business
👍Simplifies workflow
👍Excellent organization

Negative things

🐛Buggy updates
💰Increasing prices
🐛Syncing issues
🐛Sluggish performance
🐛Unreliable features
🤖Not for field workers

Is Skimmer Pro Safe?

Skimmer Pro appears safe based on user ratings. AppsHunter Safety Score for Skimmer Pro is 92/100.

This assessment is based on 3,330 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience

2.8% of ratings suggest some concerns

7.2% of ratings point to a risky experience

~ Based on 3,330 App Store ratings for Skimmer Pro.

Is Skimmer Pro Legit?

Skimmer Pro appears to be a legitimate app. AppsHunter Legitimacy Score for Skimmer Pro is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Meh, more of a headache

App didn’t even auto update or tell me there was an update. It started performing super slow and updating was taking ten minutes or more even on WiFi at 1gbs. Went to check the store and what a surprise, update

TravisHKelley

a month ago

To Many Glitches

Used to be a good app! Not good anymore! We do not get work done efficiently bc of all the glitches and updates that are NOT needed

Janie DeTota

a month ago

Good pool App

Let me upload pictures and videos after job is done. Even if it says uploaded after.

Dj DonJon 69

a month ago

Pro

Pretty good so far 🤙🏽

Don Jon6969

2 months ago

Great idea, buggy as all get out

When It works it’s great. Most times I need to restart the app to get a customers page to load

squee, the immortal

2 months ago

Route Optimizing

Bring back route optimization button😩

Nikoafgdgvssrhbx

3 months ago

Best

Pool App

Primal pools

3 months ago

Worst app

Constantly freezing, have consistent issues with syncing, I can’t believe we pay for this app and it works like this. I email support, takes weeks to hear back. Do NOT recommend for anyone with more than 25 pools. It’s so bad we are developing our own with our in house team. Trash! Stay away!!!!

CRL760

4 months ago

Top

jaooocsr

4 months ago

No connection to customers

They will make improvements that you don’t care about and then double your price. At first they’ll make the upgrade an add on but when no one wants to pay extra for it they’ll just raise your price an tell you that add on is included.

They’ve double the price twice in the last few years.

Don’t get started with them is my advice.

They started out being run by real pool guys but that’s no longer the case and as a customer I feel that.

Patrickobrady

5 months ago

Always Doubles Jobs!

I use two devices. My cell is marked as my primary device in the app and my tablet is secondary, not marked as primary device. It almost ALWAYS doubles my route stops. It looks so messy and is very frustrating to not be able to tell how many jobs I actually have left and it ruins what order my jobs are in. It said it was fixed recently but it is still happening.

Mikayla737

5 months ago

Great software

Great software. Keeps me organized and looking professional

SuperKyle99

5 months ago

POS

Constantly crashing

stayreppin408

5 months ago

Great idea, poor execution

Overpriced and they still after 4 years haven’t fixed their double route stop issue if you log in under two devices.

Precision pools

5 months ago

Makes my business run smooth

Skimmer has been part of my business for about 4 years. I stuck around to see the new updates and the effort put in to make skimmer better. I'm glad I chose skimmer and stuck it out. I look forward to what's to come for skimmer and my business.

Rleal81

6 months ago

Response from developer

Thank you for the thoughtful review! We're grateful that Skimmer has been part of your business for so many years and appreciate you sticking with us as we continue improving the platform.

WORTH EVERY PENNY

I have been a Skimmer customer for two years. The difference Skimmer has made is monumental. Skimmer support is top tier!!! They go above and beyond to help me and they are incredibly timely and efficient.

Not only is the app great, but the people are too!!!!!!!

This is your sign to just give it a try! <3

ajn10122

7 months ago

Response from developer

Thank you so much for taking the time to share this! We’re thrilled to hear how much of a difference Skimmer has made for your business, and it truly means a lot to know our Support team has been there when you needed help. If you ever have ideas on what would make Skimmer even better, we’d love to hear them. Thanks again for being a Skimmer customer!

Fix the Bugs

If you’re going to charge more for the use of the software you guys can at least fix the old bugs. There is no way syncing from any amount of different devices or anything should cause loss of completion on any stops. The fact that you guys are unable to prevent half of a days completed work from being completely erased is insane. Do better. This is a glitch I and my techs have experienced so many times that I’m sick of it. Do better for your customers

Fliffistheworst

8 months ago

Response from developer

Thank you for sharing this feedback - we’re really sorry for the frustration you’ve experienced. Losing completed work is absolutely not the experience we want for you or your team, and we understand how disruptive that can be during a busy day in the field. We take issues like syncing and data reliability very seriously, and feedback like this helps us prioritize improvements. If you’re open to it, we’d really appreciate the chance to look into your specific case. Please reach out to us at support@getskimmer.com or call (480) 718-2158 so we can gather details and work toward a resolution. Your feedback is important to us, and we’re committed to doing better for our customers.