PLEASE UPDATE AND OPTIMIZE FOR IPHONE DUO
Great app, please optimize for the new hardware as soon as possible. Please please please do this for the love of All things Digital. Include manual rotation. For pictures and optimize for front screen as well as inner screen
EDIT AFTER USING ONE WEEK: the app works very well on the inner screen, the stretched out screen and black bars make it easy to hold the larger device without accidental taps: so an optimized version I think would benefit well from an option to have a non tappable area where a gloved, wet hand can hold the device without accidental touch input, it could be cool to customize it to have that feature on one or both sides, left or right.
Another thing to consider is making the buttons slightly larger or making them round with icons inside instead of just icons to make taps area even more obvious. That said, simply the added surface area of the stretched app really does make using this in the field with the iPhone Duo way more intuitive and comfortable than I was originally expecting.
One thing that is very odd is the camera orientation when trying to take photos (when the inner screen is open and when the app is vertical … which is how I use it the most to get the usage out of the larger screen.) even the app in its stretched out form really does work well, but I think with the larger screen there’s room to take this app to the next level. It feels like holding a magic piece of paper because it actually responds to a wet gloved hand in a way that is much more responsive and efficient than taking gloves off after every workflow change. I can pretty much leave my gloves on throughout the whole process and just about get what I want inputted in the app. It would be awesome to see this app evolve into a duo specific powerhouse, cause it already feels like if my coworkers knew how awesome it is to use this duo on this app that they would be super jelly. Looking forward to see what comes of this! Feel free to contact me if that’s something yall as developers want to do or if you can.
EDIT AFTER USING ONE WEEK: the app works very well on the inner screen, the stretched out screen and black bars make it easy to hold the larger device without accidental taps: so an optimized version I think would benefit well from an option to have a non tappable area where a gloved, wet hand can hold the device without accidental touch input, it could be cool to customize it to have that feature on one or both sides, left or right.
Another thing to consider is making the buttons slightly larger or making them round with icons inside instead of just icons to make taps area even more obvious. That said, simply the added surface area of the stretched app really does make using this in the field with the iPhone Duo way more intuitive and comfortable than I was originally expecting.
One thing that is very odd is the camera orientation when trying to take photos (when the inner screen is open and when the app is vertical … which is how I use it the most to get the usage out of the larger screen.) even the app in its stretched out form really does work well, but I think with the larger screen there’s room to take this app to the next level. It feels like holding a magic piece of paper because it actually responds to a wet gloved hand in a way that is much more responsive and efficient than taking gloves off after every workflow change. I can pretty much leave my gloves on throughout the whole process and just about get what I want inputted in the app. It would be awesome to see this app evolve into a duo specific powerhouse, cause it already feels like if my coworkers knew how awesome it is to use this duo on this app that they would be super jelly. Looking forward to see what comes of this! Feel free to contact me if that’s something yall as developers want to do or if you can.
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Terrible.
I hate it.
Wishing for more options in the app
My company switched from paythepoolman, we love it and our customers said it looks much more professional. The only issue I have is that I would love to have the same functionality in the app as we do in the desktop browser version. For instance, when we receive payments I have to wait until I am at a computer to put the payments in. I tried doing it in the browser on my phone and it doesn’t work for scrolling and it doesn’t fit the screen properly. I would just love to see everything the desktop does to be in the app as well.
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Good Concept
If you have a small pool service business, this app can prove itself useful. However, if you plan to incorporate it in your semi-large to large pool company, do not use Skimmer. Very buggy, slow, and frustrating... 2 stars
Trash
More vibe coded BS. So many features, and all are executed poorly. If you have a service department, don’t use this app. Not service technician friendly and a huge headache for everyone else.
Trash
Does Abby trash it was great when I was a mom and pop up big company took over it and now it never works. It crashes all the time mixes up the routes left and right half the time the technician’s names aren’t even in the system. it locks you out makes you change your password every other time you enter..
Trash I’m done I’m leaving. I cannot stand this app. I’ve literally thrown my phone because of it.
Trash I’m done I’m leaving. I cannot stand this app. I’ve literally thrown my phone because of it.
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Update broke saved password autofill
Great up until latest update!
The latest update 12.16 removed the ability to recall saved passwords on iPhone. I run my own pool business and also service accounts for another company as a tech, so I switch between two logins several times a day while on the road. Before the update, switching took seconds. Now I have to manually type a username and password every time, which wastes working time and is a real problem when I'm logging service data between stops.
I contacted support, submitted the screen recording they asked for, and followed up by email. No response so far. This is a basic workflow feature for anyone managing more than one account. Please restore autofill support or tell us when a fix is coming.
The latest update 12.16 removed the ability to recall saved passwords on iPhone. I run my own pool business and also service accounts for another company as a tech, so I switch between two logins several times a day while on the road. Before the update, switching took seconds. Now I have to manually type a username and password every time, which wastes working time and is a real problem when I'm logging service data between stops.
I contacted support, submitted the screen recording they asked for, and followed up by email. No response so far. This is a basic workflow feature for anyone managing more than one account. Please restore autofill support or tell us when a fix is coming.
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App often signs you out
App signs you out and inconveniences you and slows you down from getting to your work. This is annoying when you could just leave people’s accounts signed in. I’m busy I don’t have time to reset a password that I haven’t had to in a year just so I can access my work.
Ehh
I have to use it for work but it constantly needs updated for a bug and you have to manually sync it every time you want to see what your work load is like
Keep glitching
When you glitch and have the Pools go in different order, do not like that
Meh, more of a headache
App didn’t even auto update or tell me there was an update. It started performing super slow and updating was taking ten minutes or more even on WiFi at 1gbs. Went to check the store and what a surprise, update
To Many Glitches
Used to be a good app! Not good anymore! We do not get work done efficiently bc of all the glitches and updates that are NOT needed
Good pool App
Let me upload pictures and videos after job is done. Even if it says uploaded after.
Pro
Pretty good so far 🤙🏽
Great idea, buggy as all get out
When It works it’s great. Most times I need to restart the app to get a customers page to load
Route Optimizing
Bring back route optimization button😩
Best
Pool App
Worst app
Constantly freezing, have consistent issues with syncing, I can’t believe we pay for this app and it works like this. I email support, takes weeks to hear back. Do NOT recommend for anyone with more than 25 pools. It’s so bad we are developing our own with our in house team. Trash! Stay away!!!!
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No connection to customers
They will make improvements that you don’t care about and then double your price. At first they’ll make the upgrade an add on but when no one wants to pay extra for it they’ll just raise your price an tell you that add on is included.
They’ve double the price twice in the last few years.
Don’t get started with them is my advice.
They started out being run by real pool guys but that’s no longer the case and as a customer I feel that.
They’ve double the price twice in the last few years.
Don’t get started with them is my advice.
They started out being run by real pool guys but that’s no longer the case and as a customer I feel that.
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