Could not recommend more!
No Free Options
Response from developer
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how disappointing it must have felt, especially when you were looking for support. While our therapist-supported program is a paid service, we do offer a range of free tools and resources that may still be helpful. If you're willing, please email us at support@skinpick.com with the email address associated with your account, and we'll be happy to take a look and provide you with access to those resources. Furthermore, if any individual lets us know that finances are a concern, we do our best to find suitable options. You can also email us letting us know and we can share some of our alternative support options.
price
Just what I needed
I received lots of tools for learning to come to peace and possibly reduce my picking.
My therapist was brilliantly supportive. I felt heard.
A bit costly for long term membership. More frequent support groups are needed.
Response from developer
Thank you so much for your feedback- it truly means so much to us. In the future, if you do decide to rejoin us, and finances are a concern, please do reach out to us at support@skinpick.com as there are a few possible alternative solutions. Wishing you all the best!
Amazing app/program - poor therapist follows through
Original: I think the program is very organized with a ton of resources, support and science backed therapy. My therapist is amazing and is a great asset in keeping me motivated and helping me learn to cope with my picking.
Response from developer
Thank you so much for your kind words. We’re really glad to hear that you’re finding the programme helpful and that the resources and support are making a difference for you. We’re cheering you on every step of the way!
Money hungry
Rating the “skin pick” app
program! Extremely helpful and compassionate. Anyone would do well joining this program.
Amazing app and program - try it!
Response from developer
Thank you so much for your kind words. We’re really glad to hear that you’re finding the programme helpful and that the resources and support are making a difference for you. We’re cheering you on every step of the way!
Huge waste of time, money, effort
Response from developer
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the program didn’t meet your needs and that it added stress. That is never our intention, and we deeply regret that you felt this way. We aim to be transparent about how our program works—our approach is text-based communication with therapists, combined with structured modules based on CBT, ACT, and HRT. Clients work through these modules at their own pace while receiving therapist guidance and support. Research has shown this mode of therapy to be effective for many people managing skin picking, and for many it has been a valuable and life-changing resource. That said, we also understand that this style of support may not be the right fit for everyone. There is no obligation to complete the program, and clients are welcome to cancel at any time. We wish we had known sooner about your concerns so that we could have adapted our support and explored different ways of working with you. If there is anything else we can do or assist you with, you can always email us at support@skinpick.com. We wish you all the best on your journey.
Misleading
First step
Response from developer
Thank you so much for sharing your journey and for recommending us to a friend! We’re so glad the program, tools, and daily support helped you feel more aware and supported. Your feedback not only means a lot to us but can also give others the courage to take that first step toward support. We appreciate you.
Well worth it!
Response from developer
Thank you so much for sharing your experience and kind words! We’re truly glad to hear that the program and your therapist have been helpful on your healing journey. It means a lot to us that you found value in the tools and support offered. Your recommendation means the world, thank you for trusting us and for being part of our community!
Everything is behind a paywall
Response from developer
Thank you for sharing your feedback — we’re truly sorry to hear that your experience felt disappointing. To clarify, we do aim to be transparent about our paid therapy service: it’s noted on the first page of the app that our program includes a subscription. That said, we absolutely understand how valuable it can be to try tools before committing. Our landing page does mention that free tools are coming soon, and in the meantime, we will send you monthly tips directly to your inbox. If you’d like to reach out to us directly at support@skinpick.com, we’d be more than happy to unlock some free features for you — we’d love to support you however we can.
Helpful
Helpful and interesting!
The only things I’d like to see changed now are some development updates to the app(I hate that I only get email alerts when my therapist responds to a message, push notifications would be WAY easier to track and manage) and I think the UI for the app still feels a little clunky and poorly thought out in terms of design. But those are little quality of life things that doesn’t really have much impact on the therapeutic potential. If the dev team could throw in another 10-20 hours polishing up ui and adding a few features, I think it would be perfect!
Original review: I really love that this app exists and I feel strongly that it would be helpful IF it and the website weren’t so buggy. But literally trying to sign up has been impossible- and this is after my payment was taken. :/ I can’t finish matching with a therapist due to a bug, and so I thought “ok, I’ll check out the video modules while I wait for tech support to get back to me.” Lo and behold, the app freezes up when I try to access the video page. It’s really frustrating that they’d allow payment to be taken without ensuring patients have access to care.
Response from developer
Thank you so much for your honest feedback, and I'm truly sorry for the frustrating experience you've had trying to get started. We completely understand how disappointing this must feel—especially when you're ready to begin and are met with technical issues. Please know this isn’t the experience we want for anyone. If you haven't already, please email us at support@skinpick.com so we can make sure this is taken care of as soon as possible. We’ll do everything we can to make it right and ensure you get the support you signed up for. Thank you again for your patience.
Kostet viel zu viel
Move faster to stay engaged
Great idea, but the app is borderline unusable
Hopefully I’ll get help and change the rating later, but for now, I strongly recommend passing up on this app and spending your money elsewhere unfortunately.-
Response from developer
Thank you so much for your honest feedback, and I'm truly sorry for the frustrating experience you've had trying to get started. We completely understand how disappointing this must feel—especially when you're ready to begin and are met with technical issues. Please know this isn’t the experience we want for anyone. If you haven't already, please email us at support@skinpick.com so we can make sure this is taken care of as soon as possible. We’ll do everything we can to make it right and ensure you get the support you signed up for. Thank you again for your patience.
Excellent resource, outstanding therapeutic approach
Response from developer
Thank you so much for your beautiful and heartfelt feedback! We’re honored to have been part of your transformational journey. It’s wonderful to hear how the program’s pace, support, and compassionate care have made such a meaningful difference for you. Your words could really help others who are facing similar challenges to take that important step forward. Thank you for recommending us and for sharing your experience so openly!
