Skinpick User Reviews

Customer Experience

Positive experience48.4% of reviews
Neutral9.4% of reviews
Negative experience42.2% of reviews

~ Based on 64 written reviews from the US App Store.

What users say

Is Skinpick Safe?

Skinpick - Dermatillomania App appears mostly safe based on user ratings. AppsHunter Safety Score for Skinpick is 79/100.

This assessment is based on 158 user ratings, with an App Store average of 4/5.

Safety Analysis

75.3% of ratings point to a safe experience
3.8% of ratings suggest some concerns
20.9% of ratings point to a risky experience

~ Based on 158 App Store ratings for Skinpick.

Is Skinpick Legit?

Skinpick - Dermatillomania App appears to be a legitimate app. AppsHunter Legitimacy Score for Skinpick is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Could not recommend more!

Amazing process if you’re serious about recovering from something like dermatillomania. Highly, highly recommend. It’s like any sort of therapy, you have to put in the effort and your therapist will return that effort. Made me realize a lot of my habits and caused behind my picking when I originally thought it was just a nervous habit. Provides community, consistent support, and lots of strategy to help. Before I started, I didn’t tell anyone about my struggles for a good 8 years. Now, after only a month of therapy, I’ve opened up to family, friends, and feel much less ashamed. It takes time, but 100% worth it.
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No Free Options

This app is seriously a slap in the face. I’m disabled and make less than $1500/month and even after applying for ‘financial aid’ they still wanted to charge me $51 A WEEK to access literally any of their program! It’s incredibly dishonest that this app does not disclose in the App Store like other apps that in-app purchases are required. Since it does not say that I feel I was misled into thinking it was free and wasted several minutes creating an account. Immoral in every conceivable way, and incredibly disappointing to someone struggling and really needing help and structure. If I could give zero stars I would.
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Response from developer

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how disappointing it must have felt, especially when you were looking for support. While our therapist-supported program is a paid service, we do offer a range of free tools and resources that may still be helpful. If you're willing, please email us at support@skinpick.com with the email address associated with your account, and we'll be happy to take a look and provide you with access to those resources. Furthermore, if any individual lets us know that finances are a concern, we do our best to find suitable options. You can also email us letting us know and we can share some of our alternative support options.

price

disappointed that this app has to be so expensive when it is coming down to mental issues.

Just what I needed

A brilliant starting point for me to learn about skin picking, my relationship to it and why I do it. I learned that I am not alone. I am not the only one who has the urges to pick.
I received lots of tools for learning to come to peace and possibly reduce my picking.
My therapist was brilliantly supportive. I felt heard.
A bit costly for long term membership. More frequent support groups are needed.
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Response from developer

Thank you so much for your feedback- it truly means so much to us. In the future, if you do decide to rejoin us, and finances are a concern, please do reach out to us at support@skinpick.com as there are a few possible alternative solutions. Wishing you all the best!

Amazing app/program - poor therapist follows through

Update: after giving my App Store review my therapist stopped chatting with me. Before she would ask me questions to stay engaged but eventually she only gave responses like “great” and then radio silence. I would have kept my subscription if she didn’t ghost me. I’d recommend the free content without a therapist.

Original: I think the program is very organized with a ton of resources, support and science backed therapy. My therapist is amazing and is a great asset in keeping me motivated and helping me learn to cope with my picking.
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Response from developer

Thank you so much for your kind words. We’re really glad to hear that you’re finding the programme helpful and that the resources and support are making a difference for you. We’re cheering you on every step of the way!

Money hungry

Used to be free and an app recommend by my therapist because it was free. Costs a ridiculous amount now, you’re better off writing your urges and triggers in a journal or your notes app.

Rating the “skin pick” app

I highly recommend this app and
program! Extremely helpful and compassionate. Anyone would do well joining this program.

Amazing app and program - try it!

I think the program is very organized with a ton of resources, support and science backed therapy. My therapist is amazing and is a great asset in keeping me motivated and helping me learn to cope with my picking.

Response from developer

Thank you so much for your kind words. We’re really glad to hear that you’re finding the programme helpful and that the resources and support are making a difference for you. We’re cheering you on every step of the way!

Huge waste of time, money, effort

A couple of years ago I went through this entire program. It took over a year and I wasted over $2,000! It did not help with picking. If anything, it made it worse. The entire program was just writing these long form answers to simple questions that I already knew the answers to and had already discussed a million times in therapy. It was like having a homework assignment where I had to write pointless essays all the time to tell myself what I already knew. It added pressure and stress to my life and a certain amount of shame for not completing them more quickly. I did not get to talk to a therapist in real time once. The therapist would just add more questions to answer and our only communication was through these essays (no video or phone or in person conversations). I would highly recommend avoiding this program and saving your money for other types of therapy.
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Response from developer

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the program didn’t meet your needs and that it added stress. That is never our intention, and we deeply regret that you felt this way. We aim to be transparent about how our program works—our approach is text-based communication with therapists, combined with structured modules based on CBT, ACT, and HRT. Clients work through these modules at their own pace while receiving therapist guidance and support. Research has shown this mode of therapy to be effective for many people managing skin picking, and for many it has been a valuable and life-changing resource. That said, we also understand that this style of support may not be the right fit for everyone. There is no obligation to complete the program, and clients are welcome to cancel at any time. We wish we had known sooner about your concerns so that we could have adapted our support and explored different ways of working with you. If there is anything else we can do or assist you with, you can always email us at support@skinpick.com. We wish you all the best on your journey.

Misleading

App store description mentions nothing about compulsory charges, once you create an account it tells you you have to pay $100 a week with no free option (i.e. tracking without therapy)

First step

I was tired of a bad habit, so I finally took the first real step forward by downloading this app. Because I was paying for it, I found it quite effective. I wanted to get my moneys worth out of the therapy provided. I learned some good coping techniques which helped me be more aware of my urges to pick. My therapist messaged me once a day every weekday. We went through the program step by step and I was provided with great insight. I already recommended this app to a friend. No therapy is typically cheap, but often times I’d say it’s worth giving it a go. This text based therapy was interesting and I do believe it was effective.
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Response from developer

Thank you so much for sharing your journey and for recommending us to a friend! We’re so glad the program, tools, and daily support helped you feel more aware and supported. Your feedback not only means a lot to us but can also give others the courage to take that first step toward support. We appreciate you.

Well worth it!

As a long time sufferer with BFRBs, I was really quite hesitant to invest money in this. I have been using it for a full year now, and I am very grateful for all of the things I learned from the program and from my therapist. There are many many tools and opportunities to learn and heal. highly recommend!
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Response from developer

Thank you so much for sharing your experience and kind words! We’re truly glad to hear that the program and your therapist have been helpful on your healing journey. It means a lot to us that you found value in the tools and support offered. Your recommendation means the world, thank you for trusting us and for being part of our community!

Everything is behind a paywall

While the landing page still says there is free support, that is no longer the case. You will go through a full questionnaire only to be met with a payment page. You will not have access to any resources. Even with aid, my “discount” was $65 a *week.* Very disappointing. Would have been nice to try some tools out then see if I wanted to opt into more.
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Response from developer

Thank you for sharing your feedback — we’re truly sorry to hear that your experience felt disappointing. To clarify, we do aim to be transparent about our paid therapy service: it’s noted on the first page of the app that our program includes a subscription. That said, we absolutely understand how valuable it can be to try tools before committing. Our landing page does mention that free tools are coming soon, and in the meantime, we will send you monthly tips directly to your inbox. If you’d like to reach out to us directly at support@skinpick.com, we’d be more than happy to unlock some free features for you — we’d love to support you however we can.

Helpful

Great program and app with helpful tools!

Helpful and interesting!

2 weeks later edit: Wow, I’m pretty impressed with how much understanding the folks had when they wrote the modules for this app. Rarely have I ever interacted with anything that felt so… I dunno, understanding? It just feels like the people who wrote these pieces really have experience with how it feels to suffer from dermatillomania/excoriation/OCD. The therapist I’m working with is very good at what she does and has had some really great insight, and it never feels Iike she’s talking down to me.

The only things I’d like to see changed now are some development updates to the app(I hate that I only get email alerts when my therapist responds to a message, push notifications would be WAY easier to track and manage) and I think the UI for the app still feels a little clunky and poorly thought out in terms of design. But those are little quality of life things that doesn’t really have much impact on the therapeutic potential. If the dev team could throw in another 10-20 hours polishing up ui and adding a few features, I think it would be perfect!

Original review: I really love that this app exists and I feel strongly that it would be helpful IF it and the website weren’t so buggy. But literally trying to sign up has been impossible- and this is after my payment was taken. :/ I can’t finish matching with a therapist due to a bug, and so I thought “ok, I’ll check out the video modules while I wait for tech support to get back to me.” Lo and behold, the app freezes up when I try to access the video page. It’s really frustrating that they’d allow payment to be taken without ensuring patients have access to care.
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Response from developer

Thank you so much for your honest feedback, and I'm truly sorry for the frustrating experience you've had trying to get started. We completely understand how disappointing this must feel—especially when you're ready to begin and are met with technical issues. Please know this isn’t the experience we want for anyone. If you haven't already, please email us at support@skinpick.com so we can make sure this is taken care of as soon as possible. We’ll do everything we can to make it right and ensure you get the support you signed up for. Thank you again for your patience.

Kostet viel zu viel

Ich wollte doch nur aufhören damit. Ich wollt mich doch nur normal fühlen und dann bekommst du schon dieses Angebot und dann musst du als Schüler so viel Geld dafür zahlen. Nein danke

Move faster to stay engaged

Program pace too slow, especially for online format

Great idea, but the app is borderline unusable

I really love that this app exists and I feel strongly that it would be helpful IF it and the website weren’t so buggy. But literally trying to sign up has been impossible- and this is after my payment was taken. :/ I can’t finish matching with a therapist due to a bug, and so I thought “ok, I’ll check out the video modules while I wait for tech support to get back to me.” Lo and behold, the app freezes up when I try to access the video page. It’s really frustrating that they’d allow payment to be taken without ensuring patients have access to care.

Hopefully I’ll get help and change the rating later, but for now, I strongly recommend passing up on this app and spending your money elsewhere unfortunately.-
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Response from developer

Thank you so much for your honest feedback, and I'm truly sorry for the frustrating experience you've had trying to get started. We completely understand how disappointing this must feel—especially when you're ready to begin and are met with technical issues. Please know this isn’t the experience we want for anyone. If you haven't already, please email us at support@skinpick.com so we can make sure this is taken care of as soon as possible. We’ll do everything we can to make it right and ensure you get the support you signed up for. Thank you again for your patience.

Excellent resource, outstanding therapeutic approach

This program allows you to work at your own pace to really better understand the underlying patterns and concerns you are facing. You are throughly supported by your therapist and encouraged to grow in a very nonjudgmental way. It has been completely transformational for me. I cannot recommend this program enough. The level of expertise and kindness and genuine care as you navigate challenging patterns is just unlike anything I’ve ever imagine could be possible.
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Response from developer

Thank you so much for your beautiful and heartfelt feedback! We’re honored to have been part of your transformational journey. It’s wonderful to hear how the program’s pace, support, and compassionate care have made such a meaningful difference for you. Your words could really help others who are facing similar challenges to take that important step forward. Thank you for recommending us and for sharing your experience so openly!

Excellent program

I have really benefited from this program, and I am so thankful to have found it. My therapist was awesome and really helped me work through a lot of issues I didn't even know were affecting my skin picking. I have come so far and made so much progress. I am so proud of that! And hope to continue that progress. Life has its ups and downs, so I will always keep this program in mind for later down the road if I am struggling. Thank you so much Skinpick.com! I can finally look in the mirror and love who I see
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