SkipTheDepot User Reviews

Customer Experience

Positive experience77.6% of reviews
Neutral0.0% of reviews
Negative experience22.4% of reviews

~ Based on 67 written reviews from the US App Store.

Is SkipTheDepot Safe?

Not enough ratings yet to assess SkipTheDepot.

Is SkipTheDepot Legit?

SkipTheDepot appears to be a legitimate app. AppsHunter Legitimacy Score for SkipTheDepot is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Exceptional

I hated going to the bottle depot and I disliked throwing bottles into the recycling bin. This is so easy! I have been using them for years and donating the proceeds to a local charity

I wish I had this sooner!

I’ve used SkipTheDepot for several years now and I will never (by my choice anyway) go back. Life is too busy and returning cans was time I’d just rather spend elsewhere, you know? No offence to the fine folks at the depot, don’t get me wrong, but I’m happier now and I choose to believe they get it.
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Always signs me out

App always signs me out it’s annoying

A good service that’s become whiny

We’ve been using this service for more than a few years now. It wasn’t perfect: pickups frequently rescheduled, app glitches (fixed now) that sometimes caused my pickup to be canceled. But I was patient, the bottles got picked up and delivered, donation made. It was good.
But now after every pickup, I get a bright red “suggestion list” of all the things I’m suddenly doing wrong. First they were too heavy, now they’re too far (behind the gate); I should write on masking tape instead of taping on my printed labels. I should change my phone alerts and ringer so I can be there to hand the bags to the driver. This is getting ridiculous and insulting.
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Response from developer

Hello Sillymama2, thanks for the review. We appreciate the constructive feedback! If you would like to avoid the app updates, access the app through our website portal on our website.

Excellent Service

Super easy to use, always correct and on time.

Exceptional Service

We are thankful for many years of bottle pick-up from SkipTheDepot. They are consistently on time. Their drivers are extremely kind and respectful. It’s a great service; where customers have their bottles picked up, recycled, and the proceeds to a charity of their choice. They also pick up other items; clothes, electronics, etc. Amazing concept!!
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Skip is Wonderful!!!

I needed money for a sick pet vet visit. So I called Skip the Depot! They were quick to help me out! Friendly guys pick up my bottles and empty juice boxes, then they e transfer me the $$. Couldn’t be easier!
Such a thoughtful service!
Thanks guys!!!!

Good, but needs some work

I really like the app and the convenience it offers, but we put our business hours in (open at 11AM), and twice now they’ve scheduled the driver to come before 11. It seems there’s a disconnect from the notes and what the driver sees. I even spoke with the support team & he ensured me he’ll mark us down for that pickup time, but the driver still arrived at 9AM. I’d be happy to update my review once this is sorted !
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Great service

We love this service. No more trips to the bottle depot and we donate to our preferred charity. Skip the depot saves us time and help us give back to the community.

I’m impressed!

The level of communication from SkipTheDepot is outstanding. If they can’t make the scheduled time, they text with an update.

I love that I can also leave clothing donations.

Their app is easy to navigate too.

I would recommend 100%

So helpful!

This service is so handy! I do wish they had more pick-up days available in my neighbourhood, but other than that it’s great!

Waste of time

I scheduled a pick up four weeks ahead and they cancelled the pick up when time is close. A waste of time to save up all those bags.

Excellent

I like this app as much as I like this company. This may seem like a small thing, but the connection from the email to the app is extremely smooth. I love how I don’t have to login because it knows it’s me! Fantastic service.

Response from developer

Wow — thank you so much! We’re thrilled you noticed that smooth. It might seem small, but we know those details matter. We really appreciate the love for both the app and the company!

Great service

Saves me time wasted travelling to depot on a Saturday!

Response from developer

Thanks so much! 🌟 We’re glad SkipTheDepot helps you save time and skip those Saturday depot runs — that’s exactly what we’re here for.

Wonderful

Great service and app.

Response from developer

We’re so glad you find both the service and the app helpful — your support means a lot to us.

So convenient

Automates a task that used to pile up and become overwhelming. I book a pickup, bottles disappear, money arrives in my account (or gets sent to my beneficiary of choice). Slick and easy.

Response from developer

Hi Veta, Thank you so much for the awesome review! We're so glad to hear that SkipTheDepot has made things simpler and stress-free for you. That's exactly what we aim for—bottles gone, money in, no hassle. Thanks for using the service and for spreading the word! ♻️

Terrible

I’ve been scheduling pickups for the past 3 months and they keep getting pushed back. My last one was scheduled for this week. Morning of they confirmed they’d be here between 8-5. That’s great. We got up early, tagged the bags and put them out. We waited all day. I continued to check the app and it still said between 8-5. Cool. 3:30 came and I checked the app again and it said pickup scheduled for October 10th, a month later. We are moving out of our place October 1st. That is no good to me. I contacted customer support. They said they have no drivers here and that my pickup should have never been scheduled. Why allow me to request pickup in an area with no drivers? I’m beyond disappointed at this point. Scheduling for months on end and not even an email saying they have no drivers. Unbelievable. I will never try this service again. If I could rate zero stars I would. We waited around all day with almost 30 bags for not even an email notification till almost 5 hours after pickup time started.
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Response from developer

Hello Callister20, We sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this must have been, and it’s certainly not the standard of reliability we strive for. Your feedback is essential, and we will use it to improve our service and scheduling process. We are working on hiring staff to continue the pickup service smoothly and avoid any further disruptions. If you’d like to give us another chance or if there’s anything else we can do to assist you, please don’t hesitate to contact us.

Amazing App for Recycling

This app has been like a magic for recycling especially when it becomes to scheduling and pick up! Great team effort and fantastic service!

Response from developer

Hi Sima, Thank you so much for your fantastic review! We're thrilled to hear that the app has been so helpful for your recycling and that you're enjoying the scheduling and pickup process. We'll be sure to pass along your kind words to the team!

Love this service

Best thing ever for recycling. Drop and go and delivery have been great.

Response from developer

Hi Sblenn, Thank you so much for the wonderful feedback! We're so glad to hear that you love the service and find it convenient for your recycling needs. We appreciate your support and look forward to continuing to provide great service!

Works great… when they show up.

Nothing more frustrating than lugging your bag of bottles out at 7 am to get a message at 4 pm that they’ve “rescheduled” your pickup.