SL-Journey planner and tickets appears to be a legitimate app. The AppsHunter Legitimacy Score for SL is 88 out of 100 points across 7 verification signals from App Store and developer data.

SL User Reviews

Name: SL-Journey planner and tickets
Rating: 2.2 (106 reviews)

SL-Journey planner and tickets

AB Storstockholms Lokaltrafik

💰 Finance

✈️ Travel

Customer Experience

Positive experience23.8% of reviews

Neutral7.0% of reviews

Negative experience69.2% of reviews

~ Based on 214 written reviews from the US App Store.

What users say

Summarized from real user reviews of SL. Based on 106 reviews and a 2.2/5 average, it highlights the 8 positives and 14 negatives reviewers mention most about this Travel app.

Positive things

👍Intuitive and easy-to-use interface
🎫Convenient ticket purchasing and QR code scanning
🗺️Helpful route planning and journey search
💳Works well with Apple Pay (after recent update)
🚀Fast and responsive app performance
🌍Great for tourists navigating Stockholm
💰Group ticket discounts available
📱Seamless integration with transit system

Negative things

💳Persistent payment processing failures
🚫Doesn't accept international credit/debit cards
⚠️Unreliable ticket delivery after payment
🐛QR code scanning conflicts with Apple Pay NFC
📵Requires latest iOS/Android version
🔄Inconsistent app behavior and crashes
⏰Inaccurate real-time transit information
🌐Limited language support (mostly Swedish)
💸High ticket prices and airport fees
🚌Frequent service delays and cancellations
🔐Tickets randomly disappear from app
📍Cannot tap destination on map to select it
🎫Limited group ticket options (max 72 hours)
👶Doesn't clearly indicate free tickets for children under 12

Is SL Safe?

SL-Journey planner and tickets does not appear safe based on available data. AppsHunter Safety Score for SL is 48/100.

This assessment is based on 106 user ratings, with an App Store average of 2.2/5.

Safety Analysis

28.3% of ratings point to a safe experience

1.9% of ratings suggest some concerns

69.8% of ratings point to a risky experience

~ Based on 106 App Store ratings for SL.

Is SL Legit?

SL-Journey planner and tickets appears to be a legitimate app. AppsHunter Legitimacy Score for SL is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Viele Mängel

Die App hat viele Mängel und ist für eine Stadt wie Stockholm peinlich. Ticketkauf ist sehr umständlich. Natürlich will ich mein Ticket direkt auf mein Handy, brauche keine Versicherung und will es sofort aktivieren. Bei der Routensuche kommen ständig Fehlermeldungen, dass die Internetverbindung nicht funktioniert, obwohl sie da ist. Warum gibt es kein kostenloses Ticket für Kinder, damit sie durch die Sperren kommen? Stationen werden nicht gefunden, nach dem 3. Versuch aber doch, etc…

insideout365

a month ago

Eigentlich unbrauchbar

Kauf der Mehrtageskarten hat nie funktioniert. Fahrpläne unvollständig. Warnmeldungen zu Störungen und Ersatzverkehr nur auch schwedisch. Null Support. Ganz schlimm. Und das, wo in Schweden alles nur noch digital funktioniert.

macfüralle

3 months ago

Einfach und gut

Tut was es soll, einfache Ticketbuchung, Zahlung via ApplePay, gute Übersicht über Fahrpläne

Marker87!

5 months ago

Response from developer

Hello! Thank you so much for your review. We are happy that you are contempt with the app! /Linus, SL Customer service

App works ok.. needs wallet functionality

The app works as expected and using the tickets on the trains and buses in Stockholm was very easy. It would be a very good thing if possible to copy one’s ticket to Apple wallet so that I don’t have to keep entering into the app. Many other service providers and airlines do this.

M.C33

5 months ago

Response from developer

Hello! Thank you for your review. I am happy to hear that you found the app useful! I will forward your suggestion regarding Apple wallet functionality to the developers. /Linus, SL Customer service

Top

Hat alles einwandfrei funktioniert

Skaarij

7 months ago

Add Mobile wallet capabilities

Not only can the physical card not be mirrored on the app. It also lacks wallet capabilities; in Paris you can have your subscription loaded on your phone and tap it on the gates without unlocking (also it isn’t tied to a debit card)

Nickkjudd

7 months ago

Bad integration between the card and the app

Why can I not generate an app ticket with my card ticket? I forgot my card at home and had to buy another ticket. With bankID this should be easily possible!

Nickkjudd

9 months ago

Long Delays

Very pricey and long delays

YfFot

a year ago

Useless app

You can not rely on this app to find the best way

Guillaume de Suède

a year ago

Schlimmer als DB

Wer denkt die Deutsche Bahn wäre schon schlimm, erlebt in Stockholm ein Wunder. Noch nie habe ich ein so schlechtes Reiseerlebnis gehabt. Zugausfälle und Verspätungen gehören hier zur Tagesordnung. Dazukommen hohe Ticketpreise. Wer im Anschluss ein Boot oder Flug bekommen muss, sollte besser 2 Stunden vorher los. Die größte Frechheit bleibt aber die Flughafenpauschale, nur um an der Haltestelle „aussteigen“ zu dürfen.

Harry_G.

a year ago

Self-Intuitive

Had no problem figuring out how to get it to work. Makes getting around Stockholm a breeze. Appreciate a well thought out and responsive interface. Worked seamlessly with Apple Pay.

Lorus77