SleepCharge Reviews: Is It Legit?

Customer Experience

Positive experience32.5% of reviews
Neutral2.5% of reviews
Negative experience65.0% of reviews

~ Based on 40 written reviews from the US App Store.

What users say about SleepCharge

Is SleepCharge Safe?

SleepCharge has mixed safety signals based on user ratings. AppsHunter Safety Score for SleepCharge is 57/100.

This assessment is based on 87 user ratings, with an App Store average of 2.7/5.

Safety Analysis

36.8% of ratings point to a safe experience
4.6% of ratings suggest some concerns
58.6% of ratings point to a risky experience

~ Based on 87 App Store ratings for SleepCharge.

Is SleepCharge Legit?

SleepCharge appears to be a legitimate app. AppsHunter Legitimacy Score for SleepCharge is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Recent changes suck

I can't easily find and review the history of my usage and apnea issues anymore.

Good

Got my questions answered fast- good program

Response from developer

Hi Calismama10! We’re glad to hear we have been able to answer your questions. Thank you for your positive review!

Joke program

This is offered through work for free. I have bad insomnia that requires medication. They refuse to prescribe anything. All they do is tell you to “eat right, exercise, and no phone before bed” things I already do. This is just a waste of time.

Server error

I have not been able to access data for quite some time now. Keep getting server error. I have updated app and it still doesn’t work. Please fix this

Unable to access since update

Continually getting server error messages since the most recent update. Unable to access information needed for my DOT recertification physical. I tried going to the website through my browser, but keeps taking me to the app.

Login

If I am required to login everytime I open the app, please have a way to remember my login information. Very annoying.

A great experience!

Nox changed my life! I’m sleeping 8 hours a night. Cpap has been easy to get used to now that I have the right partner

Excellent customer service and functional app.

SleepCharge care team has supported my sleep apnea treatment for many years. Anytime I have an issue, they are there to help resolve it as soon as possible.
I use the app to check my progress and communicate with the sleep team.

Would recommend to a friend

The team at Nox Health is incredibly helpful. The struggle to find a body position that allowed me to breathe, and the inability to do so, was torturous. Now I can breathe. This service changed my world. I love working out again and I’ve lost 12 pounds.

Avoid signing up for SleepCharge

Things were ok when I started with SleepCharge summer of 2024. Now, February 2025, service is plain terrible. Why have a messaging option on the app if no one answers messages on a timely manner? Also, why don’t you send supplies without us having to remind you to send them? Do your job! Do what your plan promises to do. Provide supplies quarterly. That’s the agreement. Phone calls are not answered and the reps are always clueless and provide no help. Placed an order for supplies on a Friday afternoon and its end of day on Tuesday and supplies have not even been shipped yet and then when they’re shipped it takes another 7 more business days to be delivered. Please get out of this kind of business, you have no desire to provide a good service. Not renewing for sure.
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Fixes Needed.

The app doesn't allow me to sign in with Face ID although I have it set up. Each time I log in it makes me manually sign in each and every single time. Also when sending a message via the app to the sleep charge care team, it does help correct any errors in the messages it just makes it look like I'm typing gibberish if I don't catch my mistake. These two things are included in almost all apps now days, so why not this one?
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Great

Great company got diagnosed with sleep apnea and they have been excellent my job offered services to them and has been a great experience

Don’t recommend

This app is terrible, password reset doesn’t work. Difficult to use and understand. It ads no value, just a scam taking advantage of clients

Feels like a Scam

“When you're a hammer, everything looks like a nail”.

I’ve done in clinic sleep study before and since I didn’t get any sleep but somehow reported I had sleep apnea. So I signed up for and completed their home test (which seemed based on shaky science at best) reporting that I have ‘severe’ sleep apnea. So I paid $$$$ to join their treatment. They were quick to take my money, but the therapy has been a course of incredible frustration and disappointment. Slow to respond and ship trial mask (waited 2 weeks to review last one as it never shipped from their warehouse until I call 2 more times requesting update), each one has gotten worse (fits poorly or has some defect or introduces new issues).

My conclusion is that for sleep apnea (which I doubt I even have), telehealth is probably the worse approach. Needs hands on, in person treatment otherwise you send countless weeks trial and error (mostly error) and becomes an exercise in futility and frustration.
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Logs out

It logs me out every time. It didn’t do this before the update. Please fix this.

Life Changing

I sleep straight through the night. No more getting up. I wake up refreshed and feeling terrific. And it’s completely illuminated by snoring, which my wife loves.
I used to sleep 10 hours and now I only require eight and it makes a huge difference

Love my SleepCharge App

I love SleepCharge the program. It has been helping my sleep apnea. Grateful to have this resource in my health journey.

SleepCharge App

Great way to see my nightly sleep data

Insomnia content has been helpful

Struggling to sleep has been miserable. I sincerely appreciate this tool.

SleepCharge App

Easy to use and access to keep up with your sleep health data