SleepCharge User Reviews

Name: SleepCharge
Rating: 2.7 (84 reviews)

SleepCharge

KOEO

🏥 Medical

Customer Experience

Positive experience33.3% of reviews

Neutral2.6% of reviews

Negative experience64.1% of reviews

~ Based on 39 written reviews from the US App Store.

Is SleepCharge Safe?

SleepCharge has mixed safety signals based on user ratings. AppsHunter Safety Score for SleepCharge is 57/100.

This assessment is based on 84 user ratings, with an App Store average of 2.7/5.

Safety Analysis

38.1% of ratings point to a safe experience

3.6% of ratings suggest some concerns

58.3% of ratings point to a risky experience

~ Based on 84 App Store ratings for SleepCharge.

Is SleepCharge Legit?

SleepCharge appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SleepCharge is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Good

Got my questions answered fast- good program

Calismama10

5 months ago

Response from developer

Hi Calismama10! We’re glad to hear we have been able to answer your questions. Thank you for your positive review!

Joke program

This is offered through work for free. I have bad insomnia that requires medication. They refuse to prescribe anything. All they do is tell you to “eat right, exercise, and no phone before bed” things I already do. This is just a waste of time.

JWayne0847

7 months ago

Response from developer

Hi JWayne0847, Our Somryst Insomnia Treatment Program is an evidence-based program that has been shown to be effective if followed consistently. It is tailored to each individual's needs based on their responses to the questions provided but it does also go over the most common contributing factors to Insomnia symptoms. Due to the telemedicine component of our program, our medical staff is required to follow strict guidelines about what they can and cannot legally prescribe to our patients. Please call your care team or email customerservice@noxhealth.com so that we may schedule a follow up with one of our physicians and talk further about your options.

Server error

I have not been able to access data for quite some time now. Keep getting server error. I have updated app and it still doesn’t work. Please fix this

TinaC$

8 months ago

Response from developer

Hi TinaC$! We sincerely apologize for the technical issue you experienced with the app and web browser. We have since addressed this problem with our engineering team. If you encounter this issue in the future, please call our care team or email us at customerservice@noxhealth.com so we can get the issue resolved as quickly as possible.

Unable to access since update

Continually getting server error messages since the most recent update. Unable to access information needed for my DOT recertification physical. I tried going to the website through my browser, but keeps taking me to the app.

M_Hood

9 months ago

Response from developer

Hi M_Hood! We sincerely apologize for the technical issue you experienced with the app and web browser. We have since addressed this problem with our engineering team. If you encounter this issue in the future, please call our care team or email us at customerservice@noxhealth.com so we can get the issue resolved as quickly as possible.

Login

If I am required to login everytime I open the app, please have a way to remember my login information. Very annoying.

D3C1BEL

a year ago

A great experience!

Nox changed my life! I’m sleeping 8 hours a night. Cpap has been easy to get used to now that I have the right partner

1230rch

a year ago

Response from developer

Hi 1230rch! CPAP usage can definitely be challenging without the proper guidance. We are happy to hear you are able to use it for 8 hours a night and feel the benefits! Thank you for sharing your experience!

Excellent customer service and functional app.

SleepCharge care team has supported my sleep apnea treatment for many years. Anytime I have an issue, they are there to help resolve it as soon as possible.
I use the app to check my progress and communicate with the sleep team.

Yoga4lyfe2

a year ago

Response from developer

Hey Yoga4lyfe2. Thank you for trusting our team to continually support your Sleep Apnea treatment. We are happy to help! Thank you for sharing your experience!

Would recommend to a friend

The team at Nox Health is incredibly helpful. The struggle to find a body position that allowed me to breathe, and the inability to do so, was torturous. Now I can breathe. This service changed my world. I love working out again and I’ve lost 12 pounds.

Suri dog

a year ago

Response from developer

Hi Suri dog! We are happy to hear that we have been able to assist you with finding an optimal sleeping position and improving both your sleep and your overall health! Thank you for leaving a review!

Avoid signing up for SleepCharge

Things were ok when I started with SleepCharge summer of 2024. Now, February 2025, service is plain terrible. Why have a messaging option on the app if no one answers messages on a timely manner? Also, why don’t you send supplies without us having to remind you to send them? Do your job! Do what your plan promises to do. Provide supplies quarterly. That’s the agreement. Phone calls are not answered and the reps are always clueless and provide no help. Placed an order for supplies on a Friday afternoon and its end of day on Tuesday and supplies have not even been shipped yet and then when they’re shipped it takes another 7 more business days to be delivered. Please get out of this kind of business, you have no desire to provide a good service. Not renewing for sure.

Texanbychoice

a year ago

Response from developer

Hi Texanbychoice! Our messaging in the app is not an instant chat feature. Our team has 24 business hours to respond. It is more like a text option. We do have to speak with you to order supplies so that we have an opportunity to check in on how treatment is going but also confirm what items are needed and the correct address to send them to. We’re sorry to hear you had a frustrating experience with the SleepCharge program. This does not align with our high standards for sleep apnea treatment and care, and we would like to get in touch so we can address your concerns. Please share your contact information with us at customerservice@noxhealth.com.

Fixes Needed.

The app doesn't allow me to sign in with Face ID although I have it set up. Each time I log in it makes me manually sign in each and every single time. Also when sending a message via the app to the sleep charge care team, it does help correct any errors in the messages it just makes it look like I'm typing gibberish if I don't catch my mistake. These two things are included in almost all apps now days, so why not this one?

WESTIA

a year ago

Response from developer

Hi WESTIA! We appreciate your feedback about the app experience. We have escalates this concern to our product team. Thank you!

Great

Great company got diagnosed with sleep apnea and they have been excellent my job offered services to them and has been a great experience

Cubalopez

a year ago

Response from developer

Hi Cubalopez! We are happy to hear that you have had a positive experience with our program offered through your employer. Thank you for leaving a review!

Don’t recommend

This app is terrible, password reset doesn’t work. Difficult to use and understand. It ads no value, just a scam taking advantage of clients

KMango1960

2 years ago

Feels like a Scam

“When you're a hammer, everything looks like a nail”.

I’ve done in clinic sleep study before and since I didn’t get any sleep but somehow reported I had sleep apnea. So I signed up for and completed their home test (which seemed based on shaky science at best) reporting that I have ‘severe’ sleep apnea. So I paid $$$$ to join their treatment. They were quick to take my money, but the therapy has been a course of incredible frustration and disappointment. Slow to respond and ship trial mask (waited 2 weeks to review last one as it never shipped from their warehouse until I call 2 more times requesting update), each one has gotten worse (fits poorly or has some defect or introduces new issues).

My conclusion is that for sleep apnea (which I doubt I even have), telehealth is probably the worse approach. Needs hands on, in person treatment otherwise you send countless weeks trial and error (mostly error) and becomes an exercise in futility and frustration.

nickname:tomahawk

2 years ago

Logs out

It logs me out every time. It didn’t do this before the update. Please fix this.

TinaC$

2 years ago

Life Changing

I sleep straight through the night. No more getting up. I wake up refreshed and feeling terrific. And it’s completely illuminated by snoring, which my wife loves.
I used to sleep 10 hours and now I only require eight and it makes a huge difference

2be better

2 years ago

Love my SleepCharge App

I love SleepCharge the program. It has been helping my sleep apnea. Grateful to have this resource in my health journey.

emmyt56

2 years ago

SleepCharge App

Great way to see my nightly sleep data

RML1

2 years ago

Insomnia content has been helpful

Struggling to sleep has been miserable. I sincerely appreciate this tool.

Suri dog

2 years ago

SleepCharge App

Easy to use and access to keep up with your sleep health data

RML1

2 years ago

Awesome!

Great app. Provides so much information. I love checking to see how much restful sleep I get each night. Can leave messages for staff who respond very quickly.

j0s1emc