Can’t manage subscription
I made an account and the decided not to keep it since it’s expensive and I just don’t have the money. You can’t cancel. There’s no way to do it. I tried “managing my account” and it just sends me to a page that says I have no orders. And then I even deleted my account and it still tried to charge me a few days later. No I have no way to cancel and they are just going to keep trying to process on my card.
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Tried to Renew after I cancelled
I canceled through the website but kept getting error messages, so I couldn’t confirm my subscription status. , then they tried to charge the full year price.
My review
Honestly I really like the app and everything it has to offer, just too expensive for me. Would keep it if there was a monthly payment instead of annual. Nicky G did a fantastic job in helping me cancel my subscription. Very sweet and polite.
Amazing Customer Service
Nicky in customer service was extremely helpful with my issues. Thank you so much! 5-star customer service
Horrible.
I set up an account because I wanted to see what my ideal bed time and wake up time was. I did a week free trial and was charged BEFORE the week was up. It is impossible to cancel the subscription and I am still being charged. I have called multiple times and not a single answer. Do not recommend if you want to keep your money
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