Continuing to get charged.
I used the app a few times and it was fine. I deleted the app and my account as well as making sure that my subscription was canceled beforehand. For the last 2 months I have continued to get charged for the subscription that I no longer have. There was nothing wrong with the app and it worked but I just didn’t use it as much nor did I really care about tracking my sleep. But now I keep getting charged and it’s starting to add up considering I canceled my subscription but am still having to pay for it.
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Awesome
It’s amazing
Can’t manage subscription
I made an account and the decided not to keep it since it’s expensive and I just don’t have the money. You can’t cancel. There’s no way to do it. I tried “managing my account” and it just sends me to a page that says I have no orders. And then I even deleted my account and it still tried to charge me a few days later. No I have no way to cancel and they are just going to keep trying to process on my card.
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Tried to Renew after I cancelled
I canceled through the website but kept getting error messages, so I couldn’t confirm my subscription status. , then they tried to charge the full year price.
My review
Honestly I really like the app and everything it has to offer, just too expensive for me. Would keep it if there was a monthly payment instead of annual. Nicky G did a fantastic job in helping me cancel my subscription. Very sweet and polite.
