Terrible app
Set up to make the customer the least important person. The new design is god awful. Make looking through restaurants easier…..
Terrible customer service
Would not recommend this app to anyone
Easy
Ease of use. It had past orders stored so I didn’t have to search all over again. Common feature on apps. But when you have hungry teenagers. Ease of use helps.
Pizza review
The garlic knots that I’ve tried so far are amazing and I can’t stop eating the Philly chesse steak it’s AMAZINGLY GOOD
be Weary
Customer service via chat and phone are atrocious. This is just a 3rd party that unlike uber, DoorDash etc can not refund, credit or do anything as it is not about the customer it is about the restaurant. Received cold old food over an hour after ordering with a $20 tip on a $60 order and reported to slice who said the restaurant said it was good and could not do anything about it. You are better off with DoorDash, wonder or uber as at least they make an effort to rectify the situation l. I have been dismissed every time I reach out over this order.
ETA - 10/21/26 received app feedback to add slice support. Have been in contact with slice support who continue to dismiss and advise they can not provide a refund. Do not use the slice delivery app it is NOT DoorDash, Grubhub, tuber eats or wonder, customer service is dismissive, rude and could not care less about the customer. I was offered a $15 credit for an app and service I refuse to use again which was stated multiple times via email and phone calls and no further assistance.
DO NOT USE IT IS A MONEY HUNGRY GREEDY SCAM APP
ETA - 10/21/26 received app feedback to add slice support. Have been in contact with slice support who continue to dismiss and advise they can not provide a refund. Do not use the slice delivery app it is NOT DoorDash, Grubhub, tuber eats or wonder, customer service is dismissive, rude and could not care less about the customer. I was offered a $15 credit for an app and service I refuse to use again which was stated multiple times via email and phone calls and no further assistance.
DO NOT USE IT IS A MONEY HUNGRY GREEDY SCAM APP
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App always crashes on me
App always crashes on me
Thank you
Thank you
Terrible customer support
I ordered food on this app and was missing items and received a very moldy cheesecake. The customer support Tommy M was not helpful and abruptly left the chat before I was done with my questions and concerns about these issues. I’ll be deleting the app for good
Takes forever and no support
Took forever to get a delivery. Tried to cancel when our order was just sitting 10 min away and it was an hour. Was not able to cancel to go get it myself. No support given
SUPER Slow deliveries
First time I ordered from a restaurant who uses slice and it took almost 2 hours from ordering to receiving my order. The restaurant is only about 13 minutes from me, so I figured maybe it was just a busy night.. not sure as I never received a courtesy update or any communication as the expected delivery time kept increasing 10,15,20 minutes multiple times. When I did receive my order, the pizza was cold so I had to re heat it.
I gave it a second try weeks later, and sure enough I am in the same situation. I ordered from the same restaurant an hour ago and the driver is still not at the restaurant to pick up the order to deliver it. The service is beyond frustrating. I won’t be using again.
I gave it a second try weeks later, and sure enough I am in the same situation. I ordered from the same restaurant an hour ago and the driver is still not at the restaurant to pick up the order to deliver it. The service is beyond frustrating. I won’t be using again.
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be Weary
Customer service via chat and phone are atrocious. This is just a 3rd party that unlike uber, DoorDash etc can not refund, credit or do anything as it is not about the customer it is about the restaurant. Received cold old food over an hour after ordering with a $20 tip on a $60 order and reported to slice who said the restaurant said it was good and could not do anything about it. You are better off with DoorDash, wonder or uber as at least they make an effort to rectify the situation l. I have been dismissed every time I reach out over this order.
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Navigation could be improved.
Not intuitive.
Always yummy!
Our go to for local pizza or dinners! So easy to use!
Very disappointed in delivery
Was not notified that order had left the pizzeria and that it was on its way. No notification that it was delivered. Was placed on the chairs on front porch. Driver didn’t knock didn’t ring the doorbell. Just left and I paid $11.00 for a tip. What a joke! Where is service these days?!?!?
Great food
Always great food quality
Awful
Don’t use this app! They don’t update it. It was delivered 30 minutes ago and still saying it would be delivered by 1133. food is ice cold sitting outside. They didn’t put my delivery instructions. Waste of money with this app.
Garbage!
Decided to order some pizza. I did so receive the text message to download this stupid app to track my order, order was made at 5:45 PM. It is now 7 PM. I do not have my food, nor the text message with the link does not work when you download the app. I have no way to contact the driver. I have nowhere to complain about my the restaurant is saying call slice! Another useless app to gather information!
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Easy
This app makes it very easy to order what I enjoy from Zio pizza
I love Slice
I love Slice pizza!!! It is the best New York style pizza you can get in Eugene! Their pizza is the💣. The salads are always fresh, and the ranch is to die for! If you’re seeking a good “slice” of pizza, this is where you should go!10/10
Respect, honesty, trust
Great customer service! Respectful and professional! Thank you for your service and support
