Good app - when it works
This seems to only work about half the time. Not stable
Slow and frustrating!
The app is wonky! Every function moves slowly and is not reliable…processes have to be executed repeatedly!
Smart Made Easy
Easy to access and order ahead of time. Made simple to find items .
Confused
Can’t figure out how to get the digital coupons to work ,clicked on them and they’re not reflecting the price that they’re showing
Confusing
The new site is completely
different than the other NORMAL site. This one seems to be touchy & has no instructions.
different than the other NORMAL site. This one seems to be touchy & has no instructions.
DON’T DOWNLOAD
Do NOT use this app! It will take your money but not process your order putting you in a bind especially in today’s time when groceries are sky high & you have a limited amount of money for groceries. Once they take the money but don’t process the order you have to wait days for it to be corrected! Leaving you without the money you had to go to a different store!
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System didn’t allow coupon
I received a text to get $15 off my order. I clicked the link provided to shop but it never gave me my $15 off and I spent $150. That discount link was a sham but I like the quality of their products so I purchased anyway.
Good
Fantastic
Home Screen won’t load
Love the store and the app is usually fine, but as of this week it won’t load the home screen nor coupons. Tried uninstalling and reinstalling and relogging in and it didn’t change. Help!
Rebuild this app and website
This app works, but who is responsible for its maintenance? Please request more money. This app, including its website, is trash. It breaks so frequently that I’ve resorted to using Amazon Fresh since I know their website and app work. The Smart and Final links on their website and app don’t work either. I suggest shutting everything down and rebuilding it from scratch.
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App needs overhaul
The food and prices are great, the app itself sucks and need big time improvement
Digital commerce team
Amazing
N/A
Kept crashing while using it
Love the features, not the glitches
The features and offers Smart&Final offers itself are great! But the app itself glitches a lot unfortunately. I’m signed off almost every time I want to access it, and when wanting to clip coupons, something is forgotten or left off, and then when paying it kept saying my information was wrong (even though it was right) and then when I finally just changed the card I was using and the purchase went through I was given a whole new delivery window. Hopefully this can be fixed!
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Password reset
I tried several times in multiple days requesting password reset. But, absolutely no response. Argh!
Love This App!
I love that the app has everything necessary to view store items and make adjustments, additions or updates within a timeframe allocated. Easy to order on my phone’s downloaded Smart n Final app. Additional, offers delivery at a cost, or schedule for a pickup. It has a comment area for delivery instructions.
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Coupon item
I spent over an hour trying to place an order to include free ice cream with a $25 order. I spent over that amount and your website wouldn’t credit my order for the ice cream. It was very anxiety ridden.
Add unclipped button
In the coupons need to make an unclipped sort function
I Love Smart & Final!!
Excellent Quality with name brands I trust, as well as the S&F “First Street” brand, very happy to shop here! The Store is Clean and the Employees are happy and helpful, Thank You.
Pick up orders
Love pick up orders!
