Good
Fantastic
Home Screen won’t load
Love the store and the app is usually fine, but as of this week it won’t load the home screen nor coupons. Tried uninstalling and reinstalling and relogging in and it didn’t change. Help!
Rebuild this app and website
This app works, but who is responsible for its maintenance? Please request more money. This app, including its website, is trash. It breaks so frequently that I’ve resorted to using Amazon Fresh since I know their website and app work. The Smart and Final links on their website and app don’t work either. I suggest shutting everything down and rebuilding it from scratch.
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App needs overhaul
The food and prices are great, the app itself sucks and need big time improvement
Digital commerce team
Amazing
N/A
Kept crashing while using it
Love the features, not the glitches
The features and offers Smart&Final offers itself are great! But the app itself glitches a lot unfortunately. I’m signed off almost every time I want to access it, and when wanting to clip coupons, something is forgotten or left off, and then when paying it kept saying my information was wrong (even though it was right) and then when I finally just changed the card I was using and the purchase went through I was given a whole new delivery window. Hopefully this can be fixed!
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Password reset
I tried several times in multiple days requesting password reset. But, absolutely no response. Argh!
Love This App!
I love that the app has everything necessary to view store items and make adjustments, additions or updates within a timeframe allocated. Easy to order on my phone’s downloaded Smart n Final app. Additional, offers delivery at a cost, or schedule for a pickup. It has a comment area for delivery instructions.
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Coupon item
I spent over an hour trying to place an order to include free ice cream with a $25 order. I spent over that amount and your website wouldn’t credit my order for the ice cream. It was very anxiety ridden.
Add unclipped button
In the coupons need to make an unclipped sort function
I Love Smart & Final!!
Excellent Quality with name brands I trust, as well as the S&F “First Street” brand, very happy to shop here! The Store is Clean and the Employees are happy and helpful, Thank You.
Pick up orders
Love pick up orders!
The best customer service
Always such great customer service! My favorite grocery store to shop at in store and online
A Great Store
Everything you need!!!!!
Discounts don’t apply online
I can clip coupons but they never apply during checkout ! Very frustrating & annoying . But good prices but bulk options
GREAT APP!!
The app is great! I see people complaining about it but I just think it takes a minute to learn, and it’s worth it. I always shop in the app before I go to the store so I don’t go unprepared trying to figure it all out there. The coupons are very useful and it’s easy to see whether it’s been clipped or not under any menu. Sometimes you even get free stuff which is unheard of. Don’t forget to scan your barcode at the register! :) I’m grateful to Smart & Final for their great prices and high quality products.
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Broken
It has stopped working on my phone.
Alex is a great manager!!
Great store and great staff that works there!! The prices went up I’ve notice. Smart and Final is starting to compete with Ralphs prices….its a bit disappointing.
Coupons never work on mobile orders
The coupons never work when I try to place an order only in store
