Never works
The app is always failing to connect, making it extremely frustrating to turn the light on. If we manage to turn it on manually, it is impossible to turn off. What gives? This lamp was extremely expensive for a device that works so poorly. I hope this app can be fixed.
Not as bad as reviews say
As of purchase in June 2025, lights work fine and so does the app. One of my lights wouldn’t connect to Bluetooth, so I had to reset it like instructions say to. It connected fine after that. If app ends up failing, like many reviews indicate, the buttons on the lights work fine also. This is not a premium product, but it’s not a 1 star unusable product either. (That could change over time).
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Simply the worst
This is a garbage app and product. So frustrating.
Cela est pas mis en français dans l application
Null car pas mis dans la langue du pays l appli
I’d give it zero stars if I could
I just purchased a very expensive light-up table for our pool area that uses the Smart and Green light/app. I can’t even get it to pair with 2 different phones and an iPad. This app is useless and so is any product purchased with the Smart and Green technology. I’m returning it and warning others to stay away from any product that has to use this app to function.
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wer testet
ich frage mich wer die software testet?
ich habe mittlerweile 4 lampen davon. wenn man alle 4 separat auf einen timer einstellt, laufen die ersten 2. tage alle synchrone, danach gehen alle zu verschiedenen uhrzeiten an, nach einer woche geht keine mehr an und man muss alle wieder neu einstellen. wann wird so etwas behoben 🤔😔
ich habe mittlerweile 4 lampen davon. wenn man alle 4 separat auf einen timer einstellt, laufen die ersten 2. tage alle synchrone, danach gehen alle zu verschiedenen uhrzeiten an, nach einer woche geht keine mehr an und man muss alle wieder neu einstellen. wann wird so etwas behoben 🤔😔
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Beautiful products ruined by awful software
The Smart & Green lights are wonderful. First saw them in The Maldives at our resort. But this app is atrocious. Not properly built for iOS, elements not labelled properly, buggy Bluetooth syncing and control that loses connectivity and has no steps for resolution. I’ve contacted their Customer Service twice, regarding order matters, and they were quite indifferent. Highly doubt any care or notice will be taken on these reviews. Very disappointed. These lights aren’t cheap and the software needs to be up to standard.
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Keine Funktion nach Update
Update März 2024:
Seit November keine Besserung. App funktioniert auf dem iPad gar nicht mehr, auf dem iPhone nur eingeschränkt. Hier lassen sich die Lampen wenigstens programmieren, leider schalten sie nur ein und dann nicht mehr aus gemäss Programmierung.
Support schickt auch jedes Mal neue Fragen und leider keine Lösungen.
November 2023:
Nur noch weisser Bildschirm nach letztem Update. Lampen nicht mehr bedienbar
Seit November keine Besserung. App funktioniert auf dem iPad gar nicht mehr, auf dem iPhone nur eingeschränkt. Hier lassen sich die Lampen wenigstens programmieren, leider schalten sie nur ein und dann nicht mehr aus gemäss Programmierung.
Support schickt auch jedes Mal neue Fragen und leider keine Lösungen.
November 2023:
Nur noch weisser Bildschirm nach letztem Update. Lampen nicht mehr bedienbar
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Doesn’t work
These products and this app just simply do not work. Do not buy Smart and Green products.
Simply does not work
Disappointing! Does not work.
Terrible app
I’ve had for 3 years. Now it won’t connect. Drops bulbs. The app is very fickle. No support from company. When they work they are great. But crap app and connectivity.
App worked two weeks ago and no more
It tells me my iPad can’t control the devices. So reset everything several times and still no go. When it manages to sync (rarerLy) it still can’t control anything. Quite frustrating. At least the buttons on the bulbs themselves still work.
Nach Update ohne Funktion
Nach dem letzten Update nur noch weisser Bildschirm. Deinstallation und Neuinstallation, danach einmalige Kopplung der Leuchte möglich, aber keine Funktion. App geschlossen und neu gestartet, dann wieder weisser Bildschirm. Also vollkommen nutzlos. Hoffe auf das nächste Update, ansonsten teurer Elektroschrott.
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Just plain bad
I have tried to be supportive of this company and its purported green, app-controlled tech. I have purchased multiple replacement bulbs. The bluetooth fails. The switches fail. The batteries fail and won’t recharge. I have owned Smart and Green tech for 3 years, believing they’d fix the various problems…but NOPE. Same lousy app lacking all information that won’t connect to the bulbs. Same, short-lived devices. Don’t bother. Expensive, lousy tech. There are so many better options out there now. Try ANY of them and you are likely to have a better outcome.
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Awful app
The app doesn't work; I connected my devices last year to float in my pool, and now, when I go back to light them up again, they don't even show up on the app. And I've tried using Bluetooth to connect them and it doesn't work. And so I can't use the lights.
3/4 ne se connecte pas à ma lampe
Il s’agit d’une lampe « connectée », mais seulement les années bissextiles à marée haute. 3 fois sur 4 n’arrive pas à se connecter à ma lampe de jardin, lamentable.
Do not buy
Can’t get it to connect to my phone. Also sent in the lamp. It was returned and I was advised that it was fine. Total waste of money.
Awful software
One of my globe lights disappeared from the app, so I deleted the app and redownloaded it. Now none of my 3 lights can be paired to the app.
Less than 1 star
Easily the most useless & frustrating app I’ve ever attempted to use. Bought a lamp from Design Within Reach; the fact that you HAVE to use the app for full product functionality wasn’t fully elucidated. The app never connects to the product, I’ve deleted & downloaded & reset multiple times. Essentially I paid for a product that does not function as promised because of the incredibly poor design of this app.
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Strange app
The makers of this software really don’t understand user interface design.
- “let’s write our own slider “ switch that behaves completely differently than the native iOS one. (Very easy to slide and delete a device almost)
- for users of multiple devices, it’s hard to understand which one is which and the labeling is not easy to get right.
- the ui doesn’t actually show current state of the device- it shows the state you told the device to go to. So if multiple users are using the app on their phones, one might show it on, and another off
- the app doesn’t show battery level of my lights, although it says it is able to do so. Hard to know when to charge the lights.
- “let’s write our own slider “ switch that behaves completely differently than the native iOS one. (Very easy to slide and delete a device almost)
- for users of multiple devices, it’s hard to understand which one is which and the labeling is not easy to get right.
- the ui doesn’t actually show current state of the device- it shows the state you told the device to go to. So if multiple users are using the app on their phones, one might show it on, and another off
- the app doesn’t show battery level of my lights, although it says it is able to do so. Hard to know when to charge the lights.
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