Smart Home Manager User Reviews

Customer Experience

Positive experience41.6% of reviews
Neutral7.3% of reviews
Negative experience51.1% of reviews

~ Based on 1,131 written reviews from the US App Store.

What users say

Is Smart Home Manager Safe?

Smart Home Manager appears safe based on user ratings. AppsHunter Safety Score for Smart Home Manager is 96/100.

This assessment is based on 463,134 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 463,134 App Store ratings for Smart Home Manager.

Is Smart Home Manager Legit?

Smart Home Manager appears to be a legitimate app. AppsHunter Legitimacy Score for Smart Home Manager is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Danny

This is an excellent way to control internet in your home. It definitely cuts down on the legwork.

8.99/ a WEEK

Absolutely asinine to charge 8.99 for a week then refuse a refund 10 seconds after mistakenly purchasing. 0/5 stars

Update?

App is telling to update an already updated app? Can’t log in to reset internet. And every time I click on the update icon in the app, it takes me to the review page. I thought it was forcing me to make a review. Still can’t get in.

Bad

Not a fan of app

Ok

Ok

NO

KEEP PUTTING MY CORRECT PASSWORD AND IT WONT CONNECT

Works!

It takes a learning curve though that’s why it’s only four stars. I’m still learning it and I wish we could just limit devices to the number of hours a day instead of having a downtime

Home

Home

Daniel (Pat)

He was top notch ❤️👍

Horrible app, looking to switch providers

This app is terrible. I moved out of a third floor apartment in Florida in August with no Elevator and by far the worst part of my moving experience was trying to set up my Wi-Fi at my new address through this app. The Chatbot is useless and tells you to go to places in the app that don’t exist. When you go online to to get support everything directs you back to the app. When trying to set up my new system, when I hit get started, the app goes to a solid white screen and get stuck and I have to close out of the app to be able to get to anything. There are times I open the app and the sign in button does not work and when this happens, I have to delete the entire app and re-download it. I am a 27-year-old with a business degree and a 4.0 GPA, I can’t imagine what suffering elderly people are going through when they have to use this horribly designed app.
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Great App

Love the helpfulness and convenience of this app for the whole family!

This sucks

Gutfchuu

Carson’s wifi

Good

Me

1

New Gateway Arrived - Requires IoS 17 or later!

After days of struggling with my internet, and hours and hours on the phone, I finally got my plan changed and a new Gateway. It arrived late, I went to set it up, followed the instructions, and opened up the app. Mind you, TODAY I was logged into the app. No problem. Get my gateway and get ready to set it up: “Update the App!” Go to update, and I can’t because I have an older phone. Unbelievable. Now I’m back on the phone for hours waiting for tech support because if I have to have an App that I cannot use to activate the Gateway, I am going to be absolutely livid. Will update if this turns out to not be the case. Regardless, AT&T, you AI partner or whatever isn’t going to worth anything, and it’s not worth alienating your customers for ‘updates’ that aren’t worth anything.
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Why 2 apps for at&t

Need 2 apps for at&t internet. Will I need a third for tv????

CHINGAOOOOO

By far the best home mana I’ve ever had. Way better than Joe Espada!!

Great service

The technician was very professional and competent

Worst app ever.

AT&T a multi billion dollar company that cannot produce a decent app to troubleshoot my WiFi. It’s always down. This apps sucks!!!!!!

Cheap Internet service

Good morning good afternoon good evening I would like to say I am very extremely Impressed with AT&T reliable very reasonable not expensive at all their Internet services. I am very happy on everything that I have. I highly recommend anyone to use the the Services the Services is great. I left Xfinity to come to AT&T because AT&T was way cheaper than Xfinity. They offered me a better price than Xfinity. I will never go back to Xfinity. I am very happy with AT&T Services. at a very reasonable price I recommend anyone that’s what Xfinity make your switch today. You will be so happy and so pleased and amazed with AT&T cheaper prices you will be happy. Like I’m a very happy Customer. I’m glad I made the switch. Have A Great Day, everyone.
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