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Can’t not registration
Can’t send out email code via the app. Please rectify.
Will not connect to server
App does not work
Disappointed in set-up failure
My smart power strip did not come with a product id code. I am unable to register in the app.
Can't register
I have the code...when I hit register it says "fail" so I can't get it set up. Anyone have success or tips?
Getting started
The Kickstarter for the Smart Power Strip took a long time to come together, but many backers began receiving their hardware this week. Awesome, but the startup process isn't yet super well documented.
The app wants to send you a conformation code by email; even though there's a timer counting down seconds until you can have it send you another, don't worry: the codes don't expire, they're the same each time.
The app also wants a product code, which comes on a piece of cardboard with the product. Then you set up the wifi and it should work. I haven't gotten that far -- the wifi sync isn't working yet for me, but there seem to be non-obvious routes to success for the other parts of the software, so I'll see if I can update this once I get the rest of it working. For now, 2 stars, though I expect I'll give it more once I have full functionality.
The app wants to send you a conformation code by email; even though there's a timer counting down seconds until you can have it send you another, don't worry: the codes don't expire, they're the same each time.
The app also wants a product code, which comes on a piece of cardboard with the product. Then you set up the wifi and it should work. I haven't gotten that far -- the wifi sync isn't working yet for me, but there seem to be non-obvious routes to success for the other parts of the software, so I'll see if I can update this once I get the rest of it working. For now, 2 stars, though I expect I'll give it more once I have full functionality.
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How do you register?!?
No instructions whatsoever. Asks for a product ID -what is this? Registration code countdown is a minute, but you don't get the code for at least several minutes. No support email or forums available. Currently my "smart" power strip is an expensive paperweight. Very disappointed!
How to Register?
I receive the unit with no instructions other than how to connect to a Smartthings hub. That worked but the app there only allows all on or off. Not so useful.
I downloaded this app and the registration process is horrible. It took me several times to get a “code” and after that, I had no clue what to put in the Product ID field, there is no dropdown box listing choices.
How about some instructions?
I downloaded this app and the registration process is horrible. It took me several times to get a “code” and after that, I had no clue what to put in the Product ID field, there is no dropdown box listing choices.
How about some instructions?
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