Disastrous
Previous versions of this app just about worked, though sometimes it would take three or four goes to deactivate the alarm because the app would not connect to the system. The latest update (mid-June2021) broke it completely; it does not even fire up (this on two different and recent models IPhone XS and XR). I would say don’t ever use it, except none of us get a choice, we are captive users.
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Awful
Keeps wiping credentials then the video & other instructions don’t correspond to menus & options. Constantly having to reregister & being locked out. Terrible user experience.
June 2020 - update arrived.
Still woefully primitive. Reflects terribly on the premium priced Banham Alarm product and service. Hard to say more.
Update promised in May 2019. Still waiting
This is a relic from the dark ages of the iPhone 4. Seriously. Get with the times. Premium price on this service. Update the app please?
Update promised in May 2019. Still waiting
This is a relic from the dark ages of the iPhone 4. Seriously. Get with the times. Premium price on this service. Update the app please?
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Update needed
The app has been very unstable since the ios update. Every use ends up in an error code 1and the need to hard restert my ipad. Please update.
Absolutely unacceptable app
It simply doesn’t works, I wasted so much time on trying and trying. Really unacceptable.
