Smartphone iD User Reviews

Name: Smartphone iD - Photo identité
Rating: 4.7 (1413 reviews)

Smartphone iD - Photo identité

smartphone id

🔧 Utilities

📷 Photo & Video

What users say

Summarized from real user reviews of Smartphone iD. Based on 1.4K reviews and a 4.7/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Photo & Video app.

Positive things

👍Easy to use
🚀Convenient
💡Empowering technology
🚀Quick and efficient

Negative things

🐛Unreliable photo quality
🕰️Slow delivery times
💰Expensive
🚫Not accepted for official documents
🚫Doesn't work as advertised
🚫Scam/Fraudulent activity

Top reviews

Most Recent Highest Rated Lowest Rated

Bravo

Incroyable appli , nouveaux mode de vie

Zmamch

2 months ago

Response from developer

Bonjour, Merci beaucoup pour votre avis positif 🙂 À bientôt sur Smartphone iD 💚

Great tool

Great tool; support is fast and efficient!

Raiss Tatch

3 months ago

Thanks

I recommend this app for visas photo

Hadj Meridja

3 months ago

Response from developer

Hello, Thank you very much for your positive review 🙂 See you soon on Smartphone iD 💚

Ultra efficace

J’ai vu l’application dans l’émission QVEMA et je savais que je devais faire des photos . J’ai donc téléchargé de suite l’appli. Je l’ai fait pour ma fille de 2 ans qui bouge partout et après plusieurs tentatives les photos ont été validées. Ils laissent le temps de les refaire, ils disent ceux qui ne convient pas, et le retour est ultra rapide. rapport qualité prix parfait . J’attends mon envoi mais je les ai téléchargé par mail si besoin . Je recommande +++ gain de temps et d’argent . Facile à utiliser

Marie CAN

3 months ago

Response from developer

Bonjour, Merci d’avoir pris le temps de partager votre expérience 🙂 Nous sommes ravis de vous offrir une solution performante et simple à utiliser. À bientôt sur Smartphone iD 💚

US passport photo rejected

DO NOT PAY THIS APP! I paid this app for US passport photo, and it was rejected at passport application center. They explained why it was rejected (photo clearly did not fit into the template). I had to step out, find Staples 10 min away to get a new photo. fortunately they let me keep my appointment. Now when I created support feedback ticket to the app, they are asking me for documented proof of rejection by passport application center!!

millsapp

3 months ago

Response from developer

Hello, We are sincerely sorry to hear that your photo was rejected by the passport office. We do guarantee compliant photos, however in rare cases, acceptance may depend on the discretion of the reviewing officer. In order to process your refund request, we do require proof of rejection (such as a photo, document, or screenshot). This allows us to review cases properly and handle all requests in a fair and professional manner. Please feel free to contact our support team with these details so we can assist you as quickly as possible. Kind regards,

Simplicité

La possibilité de refaire des prises de vue après le contrôle excellent.

sn2050

4 months ago

Response from developer

Bonjour, Nous sommes heureux que notre service réponde à vos attentes 🙂 Merci et à bientôt sur Smartphone iD 💚

Great app

Excellent service. After taking the photos and signing it just needs instructions on which options to select.

wiser_now

4 months ago

Response from developer

Hello, We are happy that our service meets your expectations 🙂 Thank you and see you soon on Smartphone iD 💚

Wonderful

I like how the app build my digital ID bravo to the creator.

Kriselaz

4 months ago

Response from developer

Hello, We are happy that our service meets your expectations 🙂 Thank you and see you soon on Smartphone iD 💚

Awful!

Can’t get it to work at all. So frustrating!

wgifdu

5 months ago

Should have trusted the reviews because they were right. The photo they gave was useless.

This store should not exist in App Store

Thu2004

6 months ago

Do not recommend

Will not let you upload a photo - makes you take a photo that is lower quality that will not be as focused and blurry because “it passed” they’re system but will not approve electronically directly from the government passport site for renewal. Then they claim you can pay more money to get them printed and shipped to you which also isn’t guaranteed to pass obviously. Then they refuse to give you a refund. Waste of time and money.

millertime921

6 months ago

Response from developer

Hello, Our app requires photos to be taken directly within the application to ensure they meet official legal requirements. Images uploaded from external sources also often fail due to formatting or compliance issues. Electronic acceptance may also depend on the government platform’s own validation system, which is outside our control. We do not refuse refunds when official proof of rejection from the relevant administration is provided. Please contact us at contact@smartphone-id.com with your order details and supporting document so we can review your case and assist you properly. Kind regards,

Buyers be aware!!!

I purchased a picture for my passport and it was declined. When I reached out to their customer service, they just washed their hands and said that they delivered the photo I ordered and too bad it was rejected but we can give you a coupon!!! Ridiculous, like I would ever use or recommend them. I will NEVER recommend this service/app… Even if you spend more somewhere else, don’t waste your time and money with this app.

papa john's rock!!!!

6 months ago

Appli supe, simple et efficace

Il était temps d’avoir une application au lieu de devoir aller au photomaton tout le temps. J’ai vu leur passage dans « Qui veut être mon associé », j’ai immédiatement téléchargé leur application, je devais refaire mon permis de conduire et ma pièce d’identité. Je suis passé par là et franchement c’est génial, on a la photo par e-mail avec un e-code et ils nous les envoient aussi par courrier. Et en plus on peut prendre autant de photos qu’on veut pour choisir la meilleure comparé au photomaton où on a que trois possibilité.
Très rapide à arriver. Et tout ça pour moins de 9e. Ça évite de courir après les photomatons qui sont de plus en plus rares. Je garde cette appli, si j’ai besoin, c’est ça que j’utiliserais. C’est une superbe idée et une superbe appli.

Jessie Cassidy

6 months ago

Demora de 24 horas

Una mala aplicación te dice que es rápido y demora un día alrededor sale como que está cargando tu pedido y no llega

yeniser

7 months ago

Slartphoneid-passsport photo

Hi like the app every much because I’m I want to create my own ID card

Mouktarsalami

10 months ago

Très útiles

J'avais des doutes en voyant les commentaires mais étant à l'étranger c'était ma seule option pour pouvoir obtenir une photo certifiée et ma demande de renouvellement de permis de conduire a été acceptée! Je conseille de bien vous préparer, choisir un endroit super lumineux et un fond blanc parfait, et surtout comme pour toute photo officielle, dégager bien les oreilles et enlever tout accessoire. Le prix est plus élevé que dans un photo-maton mais si vous faites une bonne photo elle sera acceptée. Je n'ai pas pas été facturée plus que ce que la plate-forme indiquait

blabalabababzz

a year ago

Does not work for UK passports

Does not work for Uk passports (as it edits photos and this is not allowed for UK passport photos) messaged regarding refund and have never received a response. All my orders have now disappeared. This appears as a scam.

TinnersSA