SmartRow User Reviews

SmartRow
SmartRow
Ergometer Innovations B.V.

Customer Experience

Positive experience46.0% of reviews
Neutral28.0% of reviews
Negative experience26.0% of reviews

~ Based on 200 written reviews from the US App Store.

What users say

Is SmartRow Safe?

SmartRow appears mostly safe based on user ratings. AppsHunter Safety Score for SmartRow is 75/100.

This assessment is based on 73 user ratings, with an App Store average of 3.8/5.

Safety Analysis

64.4% of ratings point to a safe experience
15.1% of ratings suggest some concerns
20.5% of ratings point to a risky experience

~ Based on 73 App Store ratings for SmartRow.

Is SmartRow Legit?

SmartRow appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SmartRow is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Smart is an understatement

SmartRow elevates the WaterRower experience with its power meter's ability to accurately show pace and watts along with the force curve for each stroke as opposed to the WaterRower's S4 computer which overestimates the pace by around 10% and does not log workouts. Instead, SmartRow tracks my workout data and pushes it to Apple Health and Strava. I use it with my Apple Watch to see my heart rate and gauge my zones during workouts. The only lacking bit of the software for me is that you cannot create interval workouts that are distance-based, but that feature is apparently under development for iOS. As for accuracy, I'm pulling the same pace/watts at home with the SmartRow device/app on the WaterRower as I do in the gym on a Concept2. The aesthetics and minimal noise from the WaterRower are why I have it at my "home gym" aka living room and SmartRow keeps me on top of my goals by giving me precise data of all my workouts.
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Training Videos sind spitze

Habe gerade das erste gemacht funktioniert technisch problemlos und hat Spaß gemacht.

Good app but can improve

The app works great and it’s nice having more data than the standard water rower tracker. I wish I could do interval training based on distance rather than just time. Seems like an easy enough fix. Would also be nice if it could be integrated with garmin.

Good tracking, but could be a better workout tool

I’ve been using SmartRow with my WaterRower for a few months now, and overall it’s a solid app for tracking rowing performance and dedicated workouts. The metrics are helpful, and it’s great to have rowing data seamlessly integrated with the machine.

That said, there are a few areas where the app feels limiting- especially if you’re doing something beyond a steady-state row, like interval training or using the rower as part of a circuit workout. At the moment, I find myself relying on a separate timer app (SecondsPro) to fill in the gaps.

Here are a few specific improvements that could really enhance the experience:

1. No audible cues during workouts
Without sound prompts, I have to constantly look at my phone to know when an interval changes. Adding audible signals (for interval transitions, countdowns, or stroke-rate targets) would make the app far more user-friendly.

2. Custom workouts are cumbersome to build
The process of setting up intervals is clunky. It would be so much easier if there were options to copy/duplicate individual intervals - or even whole workouts - rather than having to rebuild them from scratch.

3. Custom workouts don’t stay in order
The fact that custom workouts reorder themselves makes it confusing to find the one I want quickly. Having the ability to manually sort or keep workouts in a saved order would fix this.

SmartRow has great potential, but addressing these small usability issues would make it not just a solid tracking app, but a much more powerful training tool - especially for people who use rowing in different workout formats.
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nicht ausgereift

schöne visualisierung und gute datenerhebung, wenn, ja wenn denn alles klappt.
ich lasse mittlerweile immer noch einen zweiten workout tracker auf meiner uhr mitlaufen, weil fast jedes mal irgendwelche accessoires die verbindung verlieren. vor allem die HR vom pulsgurt geht bei fast jedem workout zwischendurch verloren. egal ob polar h10 oder garmin hrm pro. bitte nachbessern!
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Top App, bitte um kleinere Details

Ich liebe SmartRow und meinen WaterRower sehr. Für den Ehrgeiz wünsche ich mir dennoch beim Online-Vergleich die Unterscheidung Male-Female, gerne auch nach Altersklasse. Da ich weiblich und mittleren Alters bin, freue ich mich über den 4. Platz in D. bei den weiblichen Mitruderern, aber mit fast 56 habe ich mich zu vergleichen mit der Altersklasse 20-30…. Es wäre Mega, sich wirklich echt vergleichen zu können.
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Improving !

Thanks for the improvements done in the last release.
A pause functionality would be great to manage situations where you are interrupted in the middle of a workout.
Also noticed an issue when both a phone and ipad are close to the smartrow device: the workout is spinning forever after you hit start on the ipad. Unlocking the phone usually solves it.
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Crashes now

The app used to be rock solid. Now when I do a 2K row the app stops receiving data from SmartRow unit. What happens is that the hundredth of seconds keep ticking but the seconds no longer increase and the SmartRow unit stalls. The heart rate is still visible and the workout responds to quit but it does not register the SmartRow
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New update not working at all! App won’t register any touches or anything

New update now working at all! Won’t even register clicking and all my data which I’ve saved for over year since I’ve used and previously loved the app seems to have been lost. Not working at all with new update!

Distance intervals

Dear SmartRow.
The app as a whole is great, but when will distance intervals be added? Distance intervals are an important aspect of any training programme and I feel that it’s a shame that it isn’t available. Are there any external apps that are compatible with SmartRow that have the ability to do distance intervals?
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Extreme Probleme mit hängender App

Ich habe mir um 1600 Euro ein Rudergerät gekauft. Die SmartRow App läuft auf meinem iPhone15Pro sowas von schlecht. Nachdem das Rudergerät sowie Herzsensor verbunden wurde, hängt sich die App sehr oft nach dem „Startbutton“ auf. Auf dem iPhone 13Pro meiner Frau läuft die App überhaupt nicht nach dem drücken des Startbutton. Ich bin endlos enttäuscht, und bereue es, dass ich mir nicht die Classicversion ohne dieses Appwahnsinn gekauft habe.
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Better connectivity than I expected.

Just to get it out of the way: yes the hardware is a huge pain in the neck. BUT this isn’t about the hardware it’s about the app. I find it to be the “Apple” of rowing apps … things just work. I haven’t played with all the features but I was very impressed with how it just starts working. In an EXR enthusiast and again it just connected with all the hassles.
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Awesome app, works well

App works well with the SmartRow

Note to developers, please add Apple TV in XCode when updating the app 😀
Having Apple TV support would be a game changer, no more plugging the IPad into the TV.

App down?

Is the app down? 22/01/25

Naja Connectivity ist echt schlecht

Die Verbindung zu Peloton, Apple+ und der Applewatch funktioniert einfach nicht. Warum? Peloton funktioniert mit Rudergeräten mit Bluetooth FTMS Support. SmartRow supportet FTMS nur ist Peloton in der Auswahl nicht aussuchbar? Warum? Ich hoffe echt das dass schnell behoben wird und nicht erst in nem Halbjahresupdate kommt. Der WaterRower S4 funktioniert übrigens mit Peloton nur der höherwertige SmartRow nicht… . Verquere Welt! Was ist mit Apple+? Warum kann man sich auch damit nicht verbinden? Bisher bleibt die ansonsten gute App bei zwei Sternen. Wenn die connectivity verbessert wird gibt es 5.

Edit: seit 11 Monaten kein Update, keine Info, nix. Wurde die Entwicklung eingestellt?
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Do the minimum

Do the minimum recording your session but lot of features are missing. No synchro of your personnal workouts between IPad and IPhone, work only with iPhone to use the Apple Watch and no synchro with iPad to have a bigger screen, distance in rower not completed in Health, very poor stats…
As said by another, it’s doing the job but not more.
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IOS 18 Probleme

Leider funktioniert die App nicht mit IOS 18. Bildschirm ist ejngefroren, man kann nichts machen.

Gute Idee / mittelmäßige Umsetzung.

Die App fängt oftmals in einem Satz ohne Gründe von vorne an. Das stört beim Training.

Auch gibt es mehrfache Aussetzer der Anzeige für die Kraftübertragung. Man fangt an zu ziehen und auf der Anzeige wird nur ein kurzer Kraftimpuls anstelle eines ganzen Zuges angezeigt. Schade

Additional functionality

Can you please make it possible to see your average split time down to the millisecond. It seems weird that it gives each split down to the millisecond and also your total row time down to the millisecond but not your average split.

Ne marche plus

Fonctionnait synchronisait mes cessions avec santé, je pouvais visualiser la fréquence cardiaque. Ne marche plus ne synchronise plus et la fréquence cardiaque ne s’affiche plus. Comme d’habitude, ça marche puis parfois ça ne fonctionne plus et impossible de savoir pourquoi.