New update!
I don’t usually write reviews but I like where the app is going with this new update, it feels faster and more efficient. The digital remote itself is more responsive and more user friendly, especially while (updating the remote) when opening the app, each tv usually needs to fully connect and I wouldn’t be able to see how long it would be, till I would be able to click into the tv remote to use for the set tv I wanted to watch or simply change the volume, to skip an add, now it shows a bar with a % completion so I know how long it’ll be waiting. I’ve noticed this process is much faster! My patience is thin so this app was usually slow, not very responsive or reliable when needing to change the channel or any fast. I will say since the update I’ve also noticed the app doesn’t crash when I click the off button and on quickly, the app is also less glitchy while using and I’ve been using this app everyday. I’m a remote LOSER, it gets lost every day with toddlers so this app is a MUST! It still could use some faster processing updates but I’m happy with how fast it connects to my WiFi and tvs so it’s not a drag to use the app anymore, especially for every day users! Now I’d recommend this app honestly! Keep making updates and always making improvements for the user and I don’t see why this app doesn’t reach 5 stars. Happy customer!
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Not very smart
Everything is on apple passkey and this dumb app uses its own browser for logging in new devices like every other app doesn’t do. I have a passkey so I don’t have to remember a password. I have to wait 2 days for Apple to let me change my password. Not even going to bother going to return the Samsung device & go with Apple stuff from now on.
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GLITCHY
These app, along with the hateful Frame TV remote, is just maddening. It is the most unintuitive “something went wrong” piece of junk. They need to hire someone from Apple to fix this mess. I am so frustrated trying to configure the Art on my TV using both the remote and the app. So many stinking errors!
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M R
A great help to keep on top of busy lifestyle without compromising
Samsung Tv
When the minors start fighting over the remote HIDE IT! And use this app to control the TV.
케롤라이나 땡땡이
구입후 몇년 사이에 여러기능들이 점차적으로 사라졌다. 요 며칠사이에 유익하게 쓰고있던 쇼핑목록 기록하는 기능이 사라졌다. 다시 사려고 하는 사람들은 이런 사실을 명심해라
Terrible app
This has to be made by the most incompetent group of people ever
Not working on iPhone 18 Pro
Since last update, it is stuck at the start & just spins
Call the cops
Why does my remote need police access?
TVs never stay online
Impossible to keep tv devices online. Way too difficult to get tvs online. Extremely frustrating
Disappointing for such a great TV
The app constantly resets itself, and it’s very very very difficult to casually download and add pictures. Not sure why Samsung has so much drama and can’t just make an app that works after the initial set up. It’s also very disappointing that the display is extremely finicky when it comes to the number of pixels and will not permit certain images to be showing at full screen unless the image is exactly the right number of pixels. Overall very disappointed with the app but very happy with the TV.
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Never loads
Installed and reinstalled the SmartThings app several times, and every time I call up the app, it never functions correctly and doesn’t load. Worthless
Disgusts
Cherished
Cannot use without giving you blood type and dna sample
Terrible
Doesn’t work, can contact a human
Boo
Constant spam and ads
No, I don’t want to buy the new Z fold, just tell me when my washer and dryer are done.
Productive
This is a great application to increase productivity and device control, thank you for making it seamless
I never seen worse software in my life
It is absolutely unable to find devices like Samsung ACs despite being on. Also, after having moved from US to Europe and despite changing location in all Samsung sites and profiles, it won’t let me manage devices together with my partner as we show up in different regions despite having the same address. All attempts to reach Samsung support are directed to a chat where no one answers and when they answer, they don’t understand the problem and won’t provided solutions
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Ruins the entire reason to buy a Frame TV
You buy a 4K Frame TV specifically to display artwork and personal photography, and this app completely butchers the images. The upload pipeline aggressively downscales and compresses iPhone photos into muddy, pixelated messes with visible artifacts. Colors get washed out, dynamic range is stripped, and instead of displaying crisp 4K, it looks like a cheap digital photo frame from 2008. Having to plug in a physical USB drive just to display a family photo in decent quality on a smart TV is ridiculous. Fix the upload compression.
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Tweak the UI
It's difficult to delete devices from routines because the button on each device is very small. Half the time instead of deleting the device I end up opening a sub menu or I can turn it off or on. I don't want that. Same also goes for editing a device to turn it off off or on. Selecting that little drop-down box on each device often takes me to a sub menu because I can't click that small button. Incidentally, it would be nice to be able to change all devices inside a routine simultaneously to off or on. When setting up a routine it just defaults to on for each device. So even if I want them off, I have to create the routine where it automatically set everything on and then manually change each device to off.
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