let me just use my devices
too many ads too much filler load my devices quickly it takes for ever to load i may as well us old remotes, i have to use this app and i hate it.
Not intuitive and complicated but persevere
I downloaded this app when we bought a top of the range Samsung Jet Bot combi AI robot vac. Whilst the information you need is in the app I found using the app very frustrating. I’d imagine I am a pretty typical robot vac customer- a busy middle age woman juggling running a house, my own business and looking after teenagers. It took hours of digging and poking about the app to be able use anywhere near the functionality of the robot cleaner. Samsung telephone customer support were also unhelpful- just reading from the manual you have to download yourself- which I had already done. Compared to other smart home apps ( the ring doorbell for example) the app design is isn’t very user friendly. However it is all there just be prepared to allow several uninterrupted sessions to learn how to use it, and be prepared to get exasperated . The jet bot cleans fantastically but it’s let down by the app.
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Efficient and Convenient
This is the most used app for me. I can control my airconditioner although I’m far away. Love it!
WOW
It works wonderful never will get rid of it!!😎
Best app ever
This app is super useful controlling your Tv has never been easier, and quick! If you have lost your remote, boom open the app super useful. I would recommend using this app.
Not intuitive
You keep changing things. Routines are not intuitive to set up. I just want to turn on a group of devices and then turn them off later.
It’s Great
It’s Great
Flaky
This app is so unpredictable and inconsistent. I’m sitting here watching the TV and this app says the TV is off.
Turn on tv
app remote is asking me to turn on tv, the tv is on. I deleted the app, restarted, re-added device
Not user friendly
This app is complicated as android. The information is not organized and very difficult to navigate. For an example, I want to access my shopping list because I am using a family hub, but I have to navigate multiple levels to reach to my shopping list. There are so much unnecessary information feeding to this app like recipes which not even relevant to our food culture. If I need recipes, why should I look into this app? Rather I will check proper recipes in somewhere else like YouTube.
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Very convenient
Love this remote app makes life super easy!
Downloads
I don’t understand why the app has to download an update for my TVs controller every time I open it… it’s the same TV, same 5 buttons I use
The trashiest remote
I’m not sure how you can make a digital remote worse but Samsung has done it. It connects then it freezes. It doesn’t move beyond the “Turn TV on” screen but all the ads never fail to load and work. Everything is connected and synced and it still doesn’t load. Also why do you need my “precise” location? It’s just a TV. Can’t wait to get Roku back.
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Limited use
This app works for a limited time. Who buys a tv every 3 years! NOT ME!
Not Very good
Spent far too much time trying to upload photos to Samsung the Frame TV. I’ve learnt that even though I get a message saying failed to upload the photo has uploaded … eventually. Not impressed!
Terrible
Worst app probably ever
Terrible
Slowest app I’ve ever used
Love this app
Ever since I programmed my tv with my phone, the app has worked flawlessly. It is very convenient to have my tv remote on my phone. I don’t have to go looking for any remotes that I misplaced around the room.
the best
it can help with a lot if you loose your remote this can handle it
Was good…
This app worked very well for 5 years. Now the button to add manual art to the TV is GONE. Nowhere to be found. Completely useless as this was the only reason I really ever used the app. Where did that button go? Please put it back.
