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Smiles Mobile Remittance

Smiles Mobile Remittance

Global Money Transfer App

145 ratings
240 reviews
🌟 Lifestyle
💰 Finance
Free

Details

Released
June 9, 2017
Updated
November 4, 2026

Developer

Digital Wallet Corporation
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iphone
ipad
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About

Send money globally in real-time from multiple countries with a secure, award-winning mobile remittance service. Enjoy competitive rates, multilingual support, and earn loyalty points to cover fees.

✓Real-time global money transfers
✓Competitive exchange rates
✓Multilingual customer support
✓Secure AI-driven verification
✓Earn loyalty points for fees
✓SIM and eSIM service in Japan
✓Bill payment for overseas Filipinos
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+1

What's New in Smiles Mobile Remittance

4.0.9

November 4, 2026

Improved performance and UI.

User reviews

Most RecentHighest RatedLowest Rated

Very Disappointing Service – Not Fast at All

The app advertises “Fast Processing,” but my experience was completely different. Even after following the deposit process, I had to wait 1–1.5 hours, which is unacceptable, especially when the situation is urgent.

I trusted the app’s promise of fast service, but it turned out to be extremely slow and disappointing. If you advertise fast processing, you should deliver what you promise. In an emergency, people need a reliable and quick service, not unnecessary delays.

Very poor service. I am extremely disappointed and would not recommend this app to anyone who needs fast and reliable processing.

2026 October 15
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Aaardwolves

Fees

I thought there is going to be a big savings in the fees compared to other apps but the fees are almost the same. Not worth the big move
NNew2026Sep

Pengiriman uang melebihi batas maksimal

Kenapa pengiriman uang harus berkali-kali, biaya kirim jadi lebih mahal dari biasanya .Sudah kirim 1 kali, total ¥623.000 yang mau saya kirim dengan biaya 1,980 namun tidak bisa dilakukan sekali dan harus 3 kali kirim dan memakan biaya kirim ¥4.440. Dengan alasan tidak dapat melibihi batas maksimal Rp50 jt . Trus buat apa kasih embel embel batas ¥1.000.000 kalau mementingkan rupiah ,saya sudah coba cari tau sebelumnya batas maksimal kirim sebelum saya kirim uang ,informasi internet serta smile bisa mengirim hingga ¥1.000.000 .
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YUYahya uye

Response from developer

Halo kak, kami informasikan batas maksimal transaksi harian adalah 1 Juta JPY ya kak. Batas maksimal per satu kali transaksi ke Bank BRI adalah 1 Juta JPY kak, namun ke Bank selain BRI adalah 50 Juta Rupiah ya kak. Jadi, apabila kakak ingin melakukan transaksi diatas 50 Juta ke Bank lainnya kakak dapat melakukan dua kali transaksi ya kak. Jangan lupa menggunakan point loyalitas untuk mengurangi biaya pengirimannya kak. Untuk informasi lebih jelasnya kakak dapat menghubungi customer support kami melalui pesan pada aplikasi ya kak. Smiles Team

Khi cần thì quá chậm hỗ trợ

Những trường hợp gấp, cần thông tin sớm, Smiles tốn quá nhiều thời gian để xử lý thông tin và hỗ trợ khách hàng, trong khi làm về tài chính là 1 sp rất nhạy cảm về mặt thời gian. Nếu ko cải thiện đc điểm này Smiles khó mà expand business được. Là 1 người dùng thường xuyên thì mình cảm nhận cảm giác frustrating khi ko đc hỗ trợ là nghiêm trọng nhất. Các vấn đề khác như user interface thì ko có vấn đề
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LLilyゴ

Response from developer

Kính chào Quý khách, Smiles chân thành xin lỗi vì trải nghiệm chưa tốt mà Quý khách đã gặp phải. Chúng tôi rất tiếc khi thời gian hỗ trợ và xử lý giao dịch chưa đáp ứng được kỳ vọng của Quý khách. Hiện tại, lượng tin nhắn gửi đến Smiles đang quá tải nên thời gian phản hồi có thể chậm hơn bình thường. Để được hỗ trợ nhanh nhất, kính mong Quý khách vui lòng liên hệ hotline 050-5213-9318. Đội ngũ Smiles sẽ ưu tiên kiểm tra và hỗ trợ Quý khách trong thời gian sớm nhất. Smiles đã ghi nhận phản hồi của Quý khách và sẽ tiếp tục cải thiện quy trình vận hành, nâng cao chất lượng dịch vụ để mang đến trải nghiệm tốt hơn trong thời gian tới. Smiles chân thành xin lỗi và cảm ơn Quý khách đã góp ý.

Kirim uang cepat, Admin responsive

Salah satu remittance yang paling aku rekomendasiin. Top up tanpa biaya, kirim uang cepat dan juga dapat poin. Poin bisa digunakan buat potongan biaya pengiriman selanjutnya. Saat ada kendala pun, chat admin selalu responsnya cepat, padahal hari minggu. Semoga semakin banyak lagi promonya atau penambahan fungsi pada aplikasi seperti penarikan uang ke rekening bank, kalau misal ada kelebihan nominal transfer.
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IIyuuh10

Response from developer

Halo Kak, Terima kasih banyak atas apresiasi dan ulasan positifnya. Kami sangat menghargai dukungan dari Kakak. Jangan lupa bantu sebarkan Smiles ke teman-teman Kakak agar mereka juga dapat merasakan kemudahan menggunakan aplikasi Smiles ya Kak. Semoga kakak sehat dan sukses selalu. Smiles Team

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FAQ

What countries can I send money from using Smiles?

You can send money from Japan, Singapore, the USA, and Canada to various countries worldwide. Service availability, exchange rates, and fees may vary based on the transaction amount and destination country.

How does Smiles ensure the security of my transactions?

Smiles utilizes an advanced, AI-driven eKYC verification system and bank-grade encryption to protect your data and funds. The service is also fully compliant with federal and regional financial regulations in the countries it operates.

Can I use Smiles to pay bills back home?

Yes, Smiles offers a Bills Payment feature specifically for overseas Filipinos to invest and pay bills directly back home. This allows you to manage essential payments for your loved ones from abroad.

How does the Smiles Points system work?

You earn Smiles Points every time you send money, which can then be used to cover your remittance fees. This loyalty program aims to provide more value for your regular transfers.

Is Smiles available on all devices?

Smiles is available on iPhone, iPad, and iPod devices. The app is designed for mobile use, allowing you to manage your remittances on the go.

How often is Smiles updated?

The latest version of Smiles is 4.0.9, last updated on November 4, 2026. Regular updates ensure the app remains secure, reliable, and includes new features or improvements.

What languages does Smiles customer support offer?

Smiles provides friendly, multilingual support in English, Tagalog, Vietnamese, Indonesian, and more. Their localized customer support team is available to assist you in your preferred language.

Does Smiles have any special services for residents in Japan?

Yes, Smiles Connect is a dedicated SIM and eSIM service for residents in Japan. You can order and manage your mobile plan alongside your remittances, all within the same app.