Can’t log in after update
The app kept signing me out every time I closed the app. It’s annoying to keep signing in. I decided to update the app, now it matches my phone’s dark theme which is cool, but I can’t sign in at all with my phone number nor email. Pretty annoying.
My stuff is held hostage by a service I never asked for.
I live in an apartment where I have a mail box and a front door that deliveries will come to. I never used this app before or any of their locations. I have the misfortune of having one of their facilities at my apartment complex. I ordered an item and when it got past the expected delivery date I messaged the shop asking about my order. They sent me confirmation photos that it was delivered and I had to wait for those to figure out that my package was in a lock box. I never received an email or notification and this is for a service I never use. So now my package is held hostage in a dam box I have no access to. If you are a smart person you would probably think download the dam app and get your package and move on. Yes you are correct. I downloaded an app I never heard of got a QR code to scan for nothing to happen. It does not open there is no feed back the scanner just beeps and thats it. So Im in a Situation where its a dam guessing game where my package is and if it ever arrived at all just for it to be in a locked box with an app that does not work from a service I never asked for. Who gave y'all the right to with hold essentially my property? I never agreed to your services before you took hold of what I paid for. No one picked up the phone when I called, I sent an email and now my only other peaceful option is writing a review to any one and everyone that your service sucks and you steal peoples things.
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A number next to the app
I have lots of problems with my app I have to keep redownloading it. Every time I open it have to put my phone number in the get a code and then it works.
Constant disconnects
I have to login to it again every day to check for packages and support is non-existent.
Print dim
The writing on the website is ridiculously dim and very difficult to see‼️
