Smiota User Reviews

What users say

Top reviews

A number next to the app

I have lots of problems with my app I have to keep redownloading it. Every time I open it have to put my phone number in the get a code and then it works.

Constant disconnects

I have to login to it again every day to check for packages and support is non-existent.

Print dim

The writing on the website is ridiculously dim and very difficult to see‼️

this app stops working after roughly two days

i’ve used this app for my university housing mail room and it has not works since i downloaded it four weeks ago. it worked for about two uses and i have not been able to use it since then.

A number next to the app

I have lots of problems with my app I have to keep redownloading it. And then when in the mail room I open the app and it picks up my packages and when I touch the green bar it doesn’t open but said internet connection.

A number next to the app

Love the app but I don’t know why I have number 1 next to the app.

Eh

this app works sometimes, I have to delete and reinstall the app in order to see the packages I have

Fix this app

This all barely works and I have to keep resetting it every week or month

It’s not that useful

It just sometimes tells me I have a package and I have to uninstall and reinstall for it work again

Never works

Every time I receive a package from this app, I have to unlink it re-link it reset my email and then I will get notification that I got one package until the next time I get one where I have to do it all over again I’ve contacted the company several times they told me this won’t happen again and yet it’s still continues to each and every single time so if I don’t get the email notification, then I don’t know or not
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A number next to the app

Love the app but I don’t know why I have number 1 next to the app.

Wack

Doesn't work half the time

Doesn’t Open

Periodically, the app just stops working and will not open the box where my package has been placed. That’s kind of a big deal. No one knows how to solve it. They’re mystified. Utterly. Completely.

Super simple

I get a lot of packages. The app lets me open the locker(s) without digging up the email or text with the pickup or QR code. No messing with the console tablet. As soon as I'm in the room I can open the door from the app. Also shows a history of my usage.

connecting to locker buffering

stuck on connecting to locker
what is going on?
its 2024 and should not have issues
package stuck in the locker just great

Doesn’t consistently work

When it works it’s great however more often than not it doesn’t work when trying to collect my packages and I just have to enter the pick up code manually

Regarding package

Can’t open up poker been down for days and my stuff in there can’t get out until fixed

App

Unresponsive it freezes

App

Unresponsive it freezes

I love this app, but

Although, it is so convenient to get my packages in a more secure way these days, the app isn’t as easy. It has bugs that need to be fixed. It never tells me I have packages unless I open the app. It isn’t convenient anymore when I don’t know I’m getting a package, and the packages sits there for days.
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