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smrtPhone

smrtPhone

Your CRM Phone System

1.4K ratings
53 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • December 26, 2019
  • July 18, 2026

Developer

smrtStudio Global Inc.
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About

This mobile app integrates your cloud-based phone system with your CRM, enabling seamless calling, texting, and contact management from your device. It logs all communication, allows for call notes, and offers advanced sales features to accelerate your sales cycle and enhance customer relationships.

✓CRM contact list sync
✓SMS/MMS messaging with CRM logging
✓Call logging and recording
✓In-call notes sync
✓Call disposition tracking
✓Multiple Caller ID options
✓Text and voicemail inbox access
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What users say

Summarized from real user reviews of smrtPhone. Based on 1.4K reviews and a 4.6/5 average, it highlights the 4 positives and 11 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Simple and easy to use
  • 🚀Smooth and works great
  • 🚀Integrates well with Podio
  • 💡Allows multiple phone numbers

Negative things

  • 🐛Doesn't save drafts
  • 🐛Doesn't allow image pasting
  • 🐛Poor visibility when typing longer messages
  • 🐛Doesn't take you to a chat when selecting a name
  • 🐛Laggy and full of errors
  • 🐛Freezes and crashes frequently
  • 🐛Drops incoming calls after a few minutes
  • 🐛Slow message loading
  • 🐛Inconsistent notifications and message delivery
  • 🐛Unreliable contact and call history syncing
  • 🔒Poor customer service and lack of issue resolution
See all reviews
+1

What's New in smrtPhone

4.0.0

July 18, 2026

This update includes call transfer fixes, more reliable availability status syncing, a new connectivity screen, and general stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

Bad business practice

It was good but they decided to go from $25 to $75 with no warning and I was not grandfathered in. This is bad business practice. So I’m leaving
DiasimpsonDiasimpson

WAY better with the upgrade!

It was tough selecting the contact that you searched for before but the most recent upgrade made everything perfect! I love that I can create a template to send our info sheet to my applicants for quick delivery & attach a photo. Thank you for making my work easier!!
K4KrisK4Kris

Extremely unreliable

I wanted to love this app, but the calls quite literally don’t even connect 50% of the time maybe more. It’s easy and user friendly but my experience has been extremely poor and it’s costing me money and business. Could be great once it gets sorted out, but I’d find another service as of now.
SmrtphoneSmrtphone

Simple and easy

Really great platform and love the integration with GHL
adam_readam_re

Terrible

Doesn’t save drafts, doesn’t allow image pasting, doesn’t have good visibility if typing a longer message. Does not take you to a chat when selecting a name.

This app is 1/100th of other messaging apps. I’ve openly advocated for us to stop using this company wide.
Sushi sharknadoSushi sharknado
See 48 more reviews

User experience

🐞

Reported Bugs

4 issues

Constant log-outs and sign-in issues

Bug

Incorrect caller ID information

Bug

Inability to adjust notification settings

Bug

Syncing and integration problems with Podio

Bug
✨

Requested Features

4 requests

Add group messaging capability

Feature

Improve contacts management and search

Feature

Allow image/file sharing from website

Feature

Enhance notification and call handling

Feature

FAQ

What does the smrtPhone mobile app do?

The smrtPhone mobile app brings your cloud-based CRM phone system to your mobile device. It allows you to sync your CRM contacts, send and receive texts, make and receive calls with automatic logging, take notes during calls, and manage call outcomes. This integration aims to accelerate your sales cycle and improve customer relationships.

What are the key features of the smrtPhone mobile app?

Key features include syncing your full CRM contact lists, sending SMS/MMS messages that log in your CRM, making/receiving calls with call data tracking and recordings, taking notes that sync to CRM, choosing call dispositions to trigger automations, switching Caller IDs, and accessing text/voicemail inboxes.

Is the smrtPhone mobile app free to use?

The smrtPhone mobile app itself is free to download and use, but it requires an existing smrtPhone account. The pricing for the smrtPhone service is pay-as-you-go with no forced long-term contracts, suggesting that the core functionality of the phone system may involve costs beyond the app download.

What are the system requirements for the smrtPhone mobile app?

The app requires an existing smrtPhone account to function. Additionally, for optimal call quality, it is important to have a strong internet/4G/5G/LTE connection, as call quality can be affected by signal strength. Emergency calling availability may vary by number or region.

Who is the smrtPhone mobile app designed for?

This app is designed for sales-driven businesses and individual sales professionals who use a CRM and need to manage their phone communications efficiently from their mobile devices. It helps to streamline sales processes by integrating calling, texting, and CRM data.