Track your loan application's progress in real time and communicate directly with your dedicated case manager. Upload necessary documents and receive immediate status updates throughout the process.
What We Love
- 👍 Easy to use
- 👍 User-friendly interface
- 👍 Keeps users informed
- 👍 Good for tracking progress
- 👍 Allows communication with case worker/advisor
- 👍 Easy to upload documents
- 👍 Clear communication
- 👍 Quick responses
- 👍 Helpful and easy to navigate
- 👍 Provides necessary information
- 👍 Intuitive and well-laid out
- 👍 Securely receive documents
- 👍 Instant updates
- 👍 All information in one place
- 👍 Professional and friendly team
- 👍 Slick and easy to use
Room to Improve
- 🐛 Does not upload correctly
- 🐛 Email bounces back
- 🐛 Makes life more complicated
- 🐛 UX really awful
- 🐛 App doesn’t update in line with changes
- 🐛 Document tab doesn’t work
- 🐛 Doesn’t link to people who answer
- 🐛 Slow to show documents
- 🐛 New messages slow to appear
- 🐛 Only records texts, basic tracking
- 🐛 No facility to upload documents
- 🐛 Don't know if messages are read
- 🐛 No purpose
- 🐛 Disappointed
- 🐛 Hasn't had anything added in weeks
- 🐛 No reply to emails
- 🐛 Has to set up again on two occasions
- 🐛 Can’t complete forms online
