Halifax Mobile Banking User Reviews

Customer Experience

Positive experience64.7% of reviews
Neutral6.4% of reviews
Negative experience28.8% of reviews

~ Based on 1,846 written reviews from the US App Store.

What users say

Is Halifax Mobile Banking Safe?

Halifax Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Halifax Mobile Banking is 98/100.

This assessment is based on 7,316 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 7,316 App Store ratings for Halifax Mobile Banking.

Is Halifax Mobile Banking Legit?

Halifax Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Halifax Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

changeover numpties

so, we are all being FORCED to change from halifax to lloyds, i get they are under the same umbrella and it makes sense to streamline, BUT, as usual the corner cutting extends to the tech team who seem to have employed yoofs who have little or no clue what they are doing and everyone being FORCED to move to what is essentially to them a new banking platform and lloyds HAVE NOT CONSIDERED THEY MIGHT NEED MORE SERVERS to facilitate the millions of enforced transitioners and as a result THE SERVERS HAVE CRASHED and my and thousands of others can no longer access our accounts due to โ€˜error 500โ€™ which is an INTERNAL SERVER ISSUEโ€ฆ.. i mean why is it we accept this corner cutting penny pinching greed from companies that earn BILLIONS from OUR MONEYโ€ฆ.
frankly i am leaving lloyds group and going to a bank more customer centric and who DO invest in servers and employ QUALIFIED people.
๐Ÿคกโ€™s
Show more

Technical issue

Why the hell is it always technical issue ๐Ÿคฌ๐Ÿคฌ

App problems

App is very very slow to load or do anything, constantly down in my area which is a nightmare, Iโ€™ve been with Halifax for years but the app seems to be getting worse

Worst bank ever

It wonโ€™t process any of my transaction of my own money if i have to pay a big amount. It takes 30 mins to speak to a human! All blo***y computer options its impossible to reach a human. The app help chat is just a robot. I am switching asap cux i am tired of this third class bank now

Slow Srvice

Couldnโ€™t log on. Eventually the app did cooperate, but slow.

Easy peasy

Easy peasy to move money into accounts.

Login

Say tried long in to many times with wrong password when my pass word is my face sick to death with this bank think i will go change banks nothing but problems this one total waste of time im going down this week to close account

Not about the service

But the change in branding, as we the customers have not been given the opportunity to have our say in the rebranding, I will be closing my account the moment it goes to Lloyds Bank. Enough said I think, lost me as customer byeโ€ฆ

Transfer

Quick and easy

Changeover

Used to like Halifax/BofS but their annoying changes recently have put me off the whole Lloyds group.

Switch to Lloyds

I recently bought a new phone, around the same time that I was forced to switch to the Lloyds banking app. Due to this I have been unable to add my banking onto my Apple Pay as it keeps referring me to the Halifax app which I can no longer use.

Sad to see this brand disappear

Great app - sorry to see it disappear with the brand

Nice

Very good Halifax

App

For whatever reason for the last 6 months the app doesnโ€™t work properly. Unable to transfer money to internal accounts or external. Highly frustrating so have to end up using a webpage

Often doesnโ€™t work and times out

Not the best for a banking app

Sceptical

Have been with Halifax for nearly 50years and never had a problem with them, know Lloyds are part of same group but heard bad things about them in past so possibly end up looking for a new bank rather than one forced to use, will however give it a chance first but plenty of banks offering free cash unlike Lloyds not giving anything to the loyal Halifax customers who have to change
Show more

Great app

This really is a fantastic app. Appreciated even more now Iโ€™ve been moved over to Lloyds. Will miss the reliability and Halifax in general.

Professional and conversant

Helpful

Sometimes

Sometimes I like it

Best bank Iโ€™ve had

This app is so easy to use, easy to transfer money, would highly recommend