Halifax Mobile Banking User Reviews

Customer Experience

Positive experience64.6% of reviews
Neutral6.3% of reviews
Negative experience29.1% of reviews

~ Based on 1,890 written reviews from the US App Store.

What users say

Is Halifax Mobile Banking Safe?

Halifax Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Halifax Mobile Banking is 98/100.

This assessment is based on 7,352 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 7,352 App Store ratings for Halifax Mobile Banking.

Is Halifax Mobile Banking Legit?

Halifax Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Halifax Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Grateful

Halifax has really helped me a lot from the very beginning. It has made payments seamless.

Fast transition

Fast transition

Mobile banking

Best app

Easy to use

I have found the app so easy to use and if i have a problem a quick phone call is all it takes to get back on track

Rating

It’s nice ngl

Leaving

40 years ago I did not sing up to be a lloyds customer . I shall be closing all my & my families accounts in the near future.

Online banking

An incredible way to manage accounts

Messages/ mortgage

I am unable to pay mortgage payment via the app…. I am unable to see and reply to messages…. I have no replies to online alerts I raised regarding unauthorised payments…

Halifax scammer

I’ve been scammed by my own bank pay 3 months mortgage around £2287 but my mortgage didn’t reduce single penny infant it went up by £467 don’t know which way to run

Ok

Super

M

Excelente xx

Amazon issues

Unable to receive Amazon approval notifications on the halifax app upon adding credit cards on Amazon account.

App not opening

Wrost decision to join hailifax alwys apps crashed

Great app

Only pain is trying to call someone, used to be so easy through the app now it’s a mission to find the number. I don’t always like doing the chat when it’s someone I need to discuss as typing back and forth is a pain. Also I do not wish to switch to the Lloyds app thank you lol

5* for Halifax 0* for Lloyds

Halifax are great. I’ve been a customer for over 30 years. Lloyds forcing customers to leave Halifax with no consultation whatsoever is a joke - and a good indication of how they treat customers. I was previously a Lloyds customer - that experience combined with this forced move is enough to make me look for an alternative bank. No thanks Lloyds.
Show more

Crash on open

Hello this app crashes on open, on the iPhone SE

Awesome service great bank

This is the bank to use if you’re opening an account or switching banks Halifax is your best option fast service friendly staff also great at preventing fraud

Super

Kiedyś głównie korzystałem z barclays’a w porównaniu do Halifax’a to było kompletne dno. Uważam że Halifax mobile banking jest jedną (jeśli nie jedyną) z najlepszych

Rebranding to Lloyds had caused serious failures

Unfortunately, due to the commercial rebranding, Hifax had cancelled previously issued debit cards and payments directed to them were lost, I am now in the process of understanding what went wrong. A lot of inconvenience and poor customer services.

The worst

Genuinely the worst, most inconvenient, unprofessional and messy bank I’ve ever been with!! For starters, they sent my bank card to the wrong address when I first signed up with them which is a serious breach. They also cancel my online groceries for no reason and have blocked my card numerous times. Their staff give you conflicting advice. App is not working half the time so you can’t access it when it’s important. When you complain on the app, they close the ticket without giving you time to respond. AVOID!!!
Show more