Great in theory
Great in theory but what a mess. I’ve been locked out of the app, unable to access funds and now the Solo account I signed up to doesn’t work or exists. Customer support is during business hours when most small businesses are hustling. Maybe it’s teething issues?
Difficult
I have selected No GST. It keeps adding GST to my invoice, I’m not happy with the app,
DO NOT USE
Cannot cancel subscription without contacting their support.
They won’t answer calls outside of 9-7AEST, meaning it’s near impossible to cancel. I tried calling inside these hours and yet still their “cancelation team was not available”.
Proceeded to hang up on me. Outrageous.
They won’t answer calls outside of 9-7AEST, meaning it’s near impossible to cancel. I tried calling inside these hours and yet still their “cancelation team was not available”.
Proceeded to hang up on me. Outrageous.
Disappointing product
Auto match doesn’t consistently work and account numbers don’t update to client list. Support is disappointing. Read terms and conditions made me pay for an extra year 3x the price of retail offers.
Does what it says on the tin
I use it to manage my expenses, works well. All I need and nothing I don’t.
