Super buggy
This app could be really great. Unfortunately the reality is that it’s not. When I sit down to do business finances, it can be painful enough, but having to deal with all the bugs that get in the way very simple actions such as creating a client to send an invoice to or trying to activate a debit card… it’s not worth the hassle.
Show more
Response from developer
Hi Alice! Thanks for the feedback 💜 Whenever we hear that Solo isn't behaving as it should, we want to investigate! We weren't able to locate your account based on name only, but we would love it if you could message us in the app: Tap More → Chat with us, so we can make things right!
Great in theory
Great in theory but what a mess. I’ve been locked out of the app, unable to access funds and now the Solo account I signed up to doesn’t work or exists. Customer support is during business hours when most small businesses are hustling. Maybe it’s teething issues?
Difficult
I have selected No GST. It keeps adding GST to my invoice, I’m not happy with the app,
DO NOT USE
Cannot cancel subscription without contacting their support.
They won’t answer calls outside of 9-7AEST, meaning it’s near impossible to cancel. I tried calling inside these hours and yet still their “cancelation team was not available”.
Proceeded to hang up on me. Outrageous.
They won’t answer calls outside of 9-7AEST, meaning it’s near impossible to cancel. I tried calling inside these hours and yet still their “cancelation team was not available”.
Proceeded to hang up on me. Outrageous.
Disappointing product
Auto match doesn’t consistently work and account numbers don’t update to client list. Support is disappointing. Read terms and conditions made me pay for an extra year 3x the price of retail offers.
