Disappointing
App hasn’t been updated since Covid. Very limited functionality and not compatible with Apple Home or Siri.
Does not work on cell network
It used to work on lte now it only works on WiFi local network. Useless for why I bought it. I have hurricane shutters that I would like to control especially when I’m not home.
It’s buggy
Some time work flawlessly and most of the time keeps spinning the wheel and nothing happens
It used to work well, it’s slowed down
The app used to work very well. It still works, but there’s a very long delay when sending a request to open or close blinds. I’m not sure why it’s delayed but it’s been like this for a month
Today it works, not tomorrow
I have never experienced a more finicky product in my life! The app sometimes works… sometimes not. There is no rhyme or reason to it. It works with Alexa more often than the app itself, and I have no idea why! The crazy-weird and confusing remote is largely responsive, but by all means don’t try to re-program the thing. I have a $6K investment in these silly blinds, just to have them decide on their own if they feel like working on any given day. Yes, the terrible Somfy WiFi transceiver is within 10’ of my perfect WiFi, on a dedicated 2.4ghz network. So, ya, don’t even go there with excuses.
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Do Not Buy
Unable to pair to Alexa, app is not intuitive and one of the two somfy blinds randomly decided to stop working with the programmed schedule. Unable to pair the blinds with the remote. Customer service takes forever to get back to you if they get back at all. Definitely would NOT recommend.
The worst
This is the worst app. Unreliable. A joke
Not reliable
Problems programming, command execution problems, updating problems, nothing but problems
Poor performance
App is very close loading and freezes. I can walk over to hard switch on the wall 3 times before the app responds.
Ridiculously bad app
I have never seen an app with a UI or UX this bad. It’s like they went out of their way to make it terrible to use.
Can't connect
Terrible app that can't connect to my Somfy connector. Tried working on it for an hour and still same problem ⚠️
DO NOT BUY SOMFY SHADES FOR SMART FEATURES!
Widgets have been around for 5 years, as long as this app has existed and still no widget. It would be extremely useful since this app is extremely slow and takes forever to get to any action I’d like to accomplish.
And still no homekit support. It’s 2020, you’re years behind the times.
2025 update: still the worst app. No homekit app. No caching what shades I have so it takes forever to load on startup. Now it asks me every time for location data which i definitely don’t want to give. Seriously the worst.
And still no homekit support. It’s 2020, you’re years behind the times.
2025 update: still the worst app. No homekit app. No caching what shades I have so it takes forever to load on startup. Now it asks me every time for location data which i definitely don’t want to give. Seriously the worst.
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Kinda useless
Set this up for a roller shade. The automation works to open it but then it randomly closes some minutes later. Better off without it.
Pathetic
The Somfy MyLink device was purchased when my old programmable remote stopped working. After using the device for less than a year, the app no longer syncs with the device. (Tried MANY times to make it work). BTW the device was expensive! Very disappointed in this. Will probably have to buy an entirely new blind setup. Oh, and it seems there’s no customer support. Awful awful awful!
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Works for screens but not anything else
This app doesn’t work for the louvers in the pergola.
Worthless
Avoid. Very glitchy. No good. Never updated
Connecting to internet
There are too many steps to connect to the internet. Connecting is very slow if it connects at all. Had to repeat steps many times and it still would not connect. Very frustrating.
SeAt ‘my’ position?
With roller shades, how can one set ‘my’ position using **only** this app?
No documentation provides this info.
No documentation provides this info.
This app is garbage
The product is fine when it works, but when the app decides to drop the connection or screws up the schedule, you’re in for a lot of frustration. The app is currently spinning and won’t load. It’s very primitive compared to HunterDouglas.
App can’t find myLink
App suddenly stopped being able to connect with myLink. I reboot and reprogram the myLink. Works for one time and then next time can’t find it again.
